Summary
Date Posted: Tuesday, January 26, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisions to be implemented by KRA Management. The Chairman of the Board is appointed by the President of the Republic of Kenya . The Chief Executive of the Authority is the Commissioner General who is appointed by the Minister for Finance. PURPOSE OF KRA Assessment , Collection, Administration and Enforcement of laws relating to revenue.
Main Purpose of the Job
• The job holder is responsible for accomplishing the set goals within the Division with respect to Taxpayer Education Programmes .

Key Performance areas
Managerial / Supervisory Responsibilities
• Supervision of day-to-day operations of Taxpayer Education.
• Management of Taxpayer Education Section funds, property and affairs.
• Coordinate training of staff and stakeholders on new tax administration measures.
Operational Responsibilities / Tasks
• Administration, organization and control of the staff of the Division.
• Maintain contracts for services/goods requiring the same in the Division.
• Strategic planning and leadership in attainment of the Taxpayer Education strategic goals and objectives.
• Chair the corporate Taxpayer Education Committee
• Preparation/Approval of proposals for all the Division’s activities.
• Respond to correspondences, approvals, comments or guidance on various activities on a day-to-day basis
• Develop/Implement Taxpayer Education programmes for learning institutions.
• Develop/Implement stakeholder and sector-based taxpayer education activities.
• Develop awareness strategies for KRA staff on tax policy, legislative changes and recent reforms undertaken by the Authority.
• Coordinate development and implementation of KRA Internal Standards and Taxpayers Charter.
• Ensure that all goods/services sourced by the section are procured in accordance with procurement regulations and that they meet in the required specifications.
• Develop and implement educational programmes for professional bodies & institutions.
• Respond to general tax queries from taxpayers and other stakeholders.
• Develop programmes to educate and keep taxpayers and stakeholders through mass and direct media.
• Develop and publish clear and explanatory materials to keep taxpayers up-to-date.
• Coordinate the annual taxpayers’ month activities and steer taxpayers’ week secretariat
• Sensitize taxpayers on their rights and obligations.
• Provide continuous feedback to revenue departments regarding recurring problems and recommended solutions.
Job Dimensions:
Financial Responsibility:
• Development of budgets
• Implements approved budgets
• Prepares financial and budget reports
• Responsibility for Physical Assets
• Responsible for physical assets assigned by the institution.
• Provides oversight for the physical assets in the department.
Decision Making:
• Makes strategic, operational and financial decisions.
• Assign work to subordinates.
• Monitor subordinates work performance.
• Appraise/evaluate subordinates performance.
• Working Conditions:
• Works predominantly within the office.

Minimum Academic Requirements
• A Bachelor’s degree in Business Management, Business Management, Commerce Education, Marketing or Communication.
Membership to professional Association
• Marketing Society of Kenya (MSK)
• Chartered Institute of Marketing (CIM)
• Public Relations Society of Kenya (PRSK)
• Institute of Certified Public Accountants of Kenya (ICPAK)

Minimum years of relevant experience.
• At least 7 years work experience with 5 years in a senior management role.
Need to know:
• Analytical skills
• Organisational skills
• Computer proficient
• Strategic management
• Excellent editorial skills

Attributes:
• Interpersonal skills
• Time management
• Communication skills
• Team player
• Leadership skills
• Networking skills
• Work under pressure

Competencies
• Demonstrated experience in driving education programmes to enhance adoption of products and services.
• Demonstrable ability to create- and deliver compelling, result oriented and engaging communication presentations that effectively change consumer behaviour and enhance business objectives
• Content Development – Well skilled with demonstrable experience and leadership proficiency in the development of communication materials or lead others in developing drafts of communication materials.
• Strong conceptual and research/analytical skills - Has the ability to think strategically and rapidly analyse and integrate diverse information from varied sources into conclusions and recommendations.
• Communication Strategy, Planning, and Execution - Has moderate experience in and/or demonstrates a working or functional proficiency level sufficient to lead the planning, development, and execution of a communication strategy
• Intuitive ability to lead and/or follow throughout the organization. A collaborative leader, with ability to work vertically and horizontally to deducted necessary information to drive brand communication
• Industry awareness- distils, interpret and/or circulate.
• Highly organized. Creative and critical thinker accompanied by an innate ability to find clarity in ambiguity.
Strong oral and written communication skills and capable of interacting with all levels of management.

Work Hours: 8

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Job application procedure
Registration:
• Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
• After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
• After registration go to https://erecruitment.kra.go.ke/login
• Key in your username and password then click on ‘Log in’ to access your account.
• After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
• On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
• Click on ‘My Profile’ to create and update your profile.
• Follow the instructions to complete your profile.
• The process will end by clicking the tab “Overview and Release”.
• Ensure you click the check box on the page to complete the profile.
Application process:
• To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
• Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
• Click on the Job posting to display the details of the position.
• To apply for the position, click ‘Apply’ button at the top of the page.
• Follow the instructions to complete and submit your application.
• Kindly note that all mandatory fields must be completed.
• To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

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