Summary
Date Posted: Wednesday, August 25, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
We aim at becoming the most trusted avenue for accessing all world’s products. To achieve this goal we are looking for like minded individuals to fill this key role:

Job Responsibilities
• Serve clients on all modes of engagement e-messages, calls, social media, and face to face.
• Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
• Initiate the fulfilment process upon payment and keep clients informed and engaged on the progress of their orders.
• Respond to all requests for quotation sent through all modes of engagement.
• Ensure clients’ issues and complaints are addressed speedly and effectively.
• Handle after-sale-related queries such as warranty.

Job Qualifications
• Minimum of six months experience.
• Proficiency in oral AND written English.
• Must be a proficient computer and internet user.
• Must be willing to work six days a week. (Monday – Saturday).
• Must be willing to work on commission.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 6

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Job application procedure
Interested applicants may share their curriculum vitae and application letters to resourcing@shopit.co.ke

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