Job Purpose Statement

The Head of Credit Risk Advisory Group is primarily responsible for:

• Leading a team of Credit Risk Advisory Mangers in delivery of Turn Around, Restructure & Managed Exit strategies to a portfolio of corporate watch accounts experiencing financial distress.
• Determining objectives, strategies and actions that need to be adopted to address business risk issues. Reduce Bank’s risk and achieve turn around, restructure and managed exit solutions so that the bank realises maximum return in the shortest time possible.
• Acting as a point of contact for the Deputy Director, CRAG & Corporate Recoveries to discuss specific problems and acting as a ‘’sounding board’’ recommending appropriate solutions and strategies to achieve the bank’s objectives.
• Work closely with all stakeholders to ensure early detection, referral and adoption of problem accounts to Credit Advisory.
• Provide secondary support to the relationship team on a n problem accounts managed under the Normal category.
• Representing to relevant stakeholders ongoing status of the portfolio being managed.

Ideal Job Specifications

Academic:

• Bachelor’s degree in a business management discipline in either of Finance, Business, and Economics, Mathematics / Statistics or related field from a reputable institution.

Professional:

• Comprehensive banking background and extensive experience in credit appraisal and loan portfolio management.
• Experience in engaging C-level management and senior executives in facilitating decisionmaking and reporting.
• Extensive understanding of business and financial fundamentals, with mathematical aptitude & advanced accounting skills.
• Ability to coach, mentor, train and transfer skills to others.

Desired work experience:

• At least ten years’ experience with at least five years at senior management level in an active corporate environment or credit risk management.
• Ability to coach, mentor, train and transfer skills to others.

Job Purpose Statement

To provide effective and efficient 1st and 2nd level user support, patch management and application administration with respect to the T24 Core Banking application, all its related interfaces and other Business Applications e.g. Turnkey, Credit Applications, Chequepoint. This includes support for projects and changes carried out on any of these applications In collaboration with external vendors, system experts and information security experts the Core Banking Specialist will schedule and direct activities to resolve Core Banking software and service problems in a timely and accurate fashion according to agreed SLA

Ideal Job Specifications

• Degree in Computer Science or relevant IT degree from a University with a reputable curriculum.
• Oracle, Unix and core banking system knowledge
• Proven experience in supporting a core banking application for at least three years
• 1 years practical proven experience in support and troubleshooting of T24, web technology and programming in Info-basic.
• Proven Experience in Jboss / Tomcat or IBM Was Web Application Management
• Proven experience in systems analysis, design, implementation and support.
• Proven knowledge of banking operations, operations in business units and business impact analysis.
• Thorough knowledge of the Bank’s core systems

Job Purpose Statement

To deliver exceptional performance through excellent customer service, query and incident resolution as to both internal and external customers. The job holder will also be responsible timely follow up, escalation to ensure that quality customer service is maintained at all times and complies with the established service standards. Owning the customer , request , complaint and enquiry from end to end, and informing the customer and the relationship manager of the status while working within set SLAs and KPIs

Ideal Job Specifications

Academic:

• University degree – Upper Second or GPA 3.0.

Professional:

• Excellent problem-solving capabilities
• Excellent communication skills.

Desired work experience:

• Four years’ experience in banking operations; interaction with CRM is an added advantage.
• Practical experience in use of relevant MS Office applications.

Job Purpose Statement

The Network Engineer role is to support the bank’s Network infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas; particularly NCBA group IP Networking, Datacentre Network technologies, SD access and SD WAN in collaboration with external vendors, system experts and consultants.

Ideal Job Specifications

Academic:

• Bachelor’s Degree in Computer Science, Information Technology or related field.

Professional:

• CCNA, HCIA and other relevant database professional qualifications in IT field
• Knowledge in Python, Linux and automation tools will be an added advantage
• Project Management certification and experience is preferred e.g. PRINCE2, PMP

Desired work experience:

• 3 - 4 years’ proven experience in network support on medium to large organizations.
• Working experience in a bank or other financial services organization would be added advantage