Summary
Date Posted: Wednesday, November 30, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose Statement
To deputise the branch manager in overall branch leadership, ensuring that proper processes, procedures and controls are adhered to at all times. Support and ensure provision of Excellent Customer Experience. Responsible for the day to day branch operations ensuring timely opening and closing of the branch, service to the customers for all services, keeping high level bank standards.

Ideal Job Specifications
Academic:
• A University degree(Holders of a Business related degree will have added advantage)
• Master’s Degree will be an added advantage

Professional:
• Professional Banking Qualification (AKIB) or Accounting qualifications will have added advantage.

Desired work experience:
• Minimum 6 years’ proven working experience in a Banking environment, with sound exposure to Branch Operations & Processes, 3 of which should be at a management level; 2 within a branch operations role and at least two 2 within customer service role.
• Good understanding of the bank’s systems(T24,Omniflow & NOBS)
• Proven track record of consistently meeting customer expectations and exceeding set targets.
• Excellent Bank product knowledge
• Versatility, flexibility, passion and commitment to quality Customer experience/Service delivery


Work Hours: 8

Experience in Months: 72

Level of Education: Bachelor Degree

Job application procedure

Use the link(s) below to apply on company website.
Branch Operations Manager

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