- Dashboard
- Job Detail
Vacancy title:
CX Analyst Business
Jobs at:
NCBA GroupDeadline of this Job:
21 August 2022
Within Kenya , Nairobi , East Africa
Summary
Date Posted: Wednesday, August 17, 2022 , Base Salary: Not Disclosed
Learn more about NCBA Group
NCBA Group jobs in Kenya
JOB DETAILS:
Job Purpose Statement
Responsible for analysis of Quality data to generate reports and insights that support to the CX partners, tracking of daily compliance to assigned Bank processes and procedures and working with the CX Business partner to identify areas of intervention.
Ideal Job Specifications
Academic:
University degree Upper 2nd Class Honors or 3.0 GPA
Professional:
• Proficient in use of relevant MS Office applications and statistical packages.
• Great self-drive and meeting of deadlines.
Desired work experience:
• At least 3 years’ working experience in banking, preferably in a customer service role
• Branch experience would be an added advantage
Bank Core Value Behaviours (Performance Drivers)
• Open
• Trusted
• Responsive
• Driven
Work Hours: 8
Experience in Months: 36
Level of Education: Bachelor Degree
Job application procedure
Use the link(s) below to apply on company website.
CX Analyst Business
All Jobs
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.