Summary
Date Posted: Tuesday, November 29, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose:
The job holder will be responsible for ensure effective administration of group life and credit life business.

Key responsibilities:
• Preparation of renewal invites.
• Prompt processing of renewal and initial costing and communication of medical underwriting requirements for members above the free cover limit.
• Participation in credit control meetings.
• Client visits and conducting member education.
• Promote relationship management with intermediaries and clients.
• Ensure accuracy in costing and debit/credit notes.
• Ensure efficiency in data management.
• Administration of combined solution i.e. Group Life & GPA/WIBA policies.
• Attend renewal meetings and advise on enhancements.
• Sign off SLA’s & Service Agreements with direct clients & intermediaries.
• Sign off Intermediary Profit Sharing Arrangements (IPSA) with identified intermediaries.
• Generate and dispatch periodic customer statements.
• Generate reports for policies due for renewal.
• Prompt handling of queries from intermediaries and direct clients.
• Prepare reports as and when required.
• Perform any other duties as may be assigned from time to time.
• Delegated Authority: As per the approved Delegated Authority Matrix.

Key Performance Measures:
• As described in your Personal Score Card.

Knowledge, experience and qualifications required:
• Bachelor’s degree in a business related field.
• Professional studies in insurance – AIIK or ACII.
• 6- 8 years successful insurance experience; 2 of which should be in a supervisory position.

Technical/ Functional competencies:
• Knowledge of group life service operations.
• Knowledge of insurance industry and concepts.
• Planning and organization skills.

Work Hours: 8

Experience in Months: 72

Level of Education: Bachelor Degree

Job application procedure

Use the link(s) below to apply on company website.
Corporate Life Service Operations Associate

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