Summary
Date Posted: Friday, September 16, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Credit Relationship Officer

Duties and Responsibilities
• Achieve set sales targets.
• Provide excellent customer service.
• Accurate and timely application of loans in the System and conduct their Appraisals.
• Selling of company products to potential and existing clients while meeting individual targets on a monthly basis.
• Attending to walk-in customers and answering incoming customer calls regarding service questions and general client concerns.
• Create market awareness for the company’s product.
• Identify sales prospects and follow up on new leads and referrals resulting from field activity.
• Verification of the loan application files and counter checking to ensure that all supporting documentation attached is sufficient to process a loan.
• Ensure debt collection and recovery procedures are followed to the latter in accordance with the company risk policies and procedures.
• Any other duties assigned.

Minimum Requirements and Qualifications
• Diploma/ Degree in Sales & Marketing/ Business-related field.
• Minimum of 2-years’ experience working in customer service.
• Proficiency in the use of MS Word, Excel, email and experience with the Internet.
• Able to meet set sales target within the time frame.
• Thorough knowledge of the auto logbook loan products and processing
• Proven experience as front desk representative, agent or relevant position.
• Knowledge of office management and basic book keeping.

Competencies and Skills required:
• Strong communication and interpersonal skills.
• High and unquestionable Integrity.
• Excellent Sales and Negotiation skills.
• Planning, and organization skills.
• Reporting and presentation skills.
• Excellent Customer service skills.
• Team player.
• Ability to multi task.
• Strong Numerical and analytical skills.
• Should be highly motivated and an aggressive sales person.
• Highly self-motivated and ambitious individual.
• Positive attitude.
• Confident and capable of operating at all levels.
• Computer Literacy skills.


Work Hours: 8

Experience in Months: 24

Level of Education: Postgraduate Degree

Job application procedure

Interested applicants should send their CV and Cover Letter quoting the job title as subject to reach us not later than 23nd September 2022 to careers@italgloballtd.com.  Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis


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