Background information about the job or company (e.g., role context, company overview)

PACIS Insurance Company Limited was incorporated in Kenya in October 2004 and licensed to do business in August 2005 It is an initiative of the Catholic Church with a vision to be the icon of reliability and trustworthiness.

Responsibilities or duties

The jobholder is responsible for the end-to-end management of an assigned portfolio of corporate medical schemes. This encompasses risk assessment, pricing, renewal management, and scheme profitability, as well as the deepening of client and intermediary relationships that drive retention, organic growth, and long-term portfolio health. The role bridges technical underwriting rigour with proactive account management, ensuring every assigned scheme is renewed competitively, serviced excellently, and monitored for sustainable loss performance.

Qualifications or requirements (e.g., education, skills)

Minimum Academic Qualification:

A Bachelor's degree in a relevant business or technical disciplinefrom a recognised university, including but not limited to:

• Actuarial Science or Statistics
• Insurance & Risk Management
• Business Administration, Commerce, or Finance

Professional Qualifications

Diploma in Insurance — AIIK or ACII — or active progresstowards either qualification.

Membership of the Insurance Institute of Kenya (IIK) or equivalent professional body is an added advantage.

Experience needed

Minimum two (2) years of relevant working experience in medical underwriting, health insurance account management, or a closely related role.

Demonstrated experience managing corporate group schemes, including renewal management and client servicing, is preferred.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Solid understanding of the insurance industry, with specific knowledge of medical/health insurance products, policystructures, and benefit design.

Familiarity with medical loss ratio management, claims analysis, and underwriting principles for group medical schemes.

Working knowledge of KYC/AML compliance requirements applicable to insurance in Kenya (IRA guidelines).

Understanding of wellness programme structures and chronic disease management (CDMP) concepts is an advantage.

• End-to-end management of an assigned portfolio of corporate medical schemes.
• Risk assessment, pricing, renewal management, and scheme profitability.
• Deepening of client and intermediary relationships.
• Ensuring schemes are renewed competitively, serviced excellently, and monitored for sustainable loss performance.

• Medical underwriting
• Health insurance account management
• Corporate group scheme management
• Renewal management
• Client servicing
• Insurance industry knowledge
• Medical/health insurance products knowledge
• Policy structures and benefit design knowledge
• Medical loss ratio management
• Claims analysis
• Underwriting principles for group medical schemes
• KYC/AML compliance requirements
• Wellness programme structures (advantage)
• Chronic disease management (CDMP) concepts (advantage)

• Bachelor's degree in Actuarial Science, Statistics, Insurance & Risk Management, Business Administration, Commerce, or Finance.
• Diploma in Insurance (AIIK or ACII) or active progress towards either qualification.
• Membership of the Insurance Institute of Kenya (IIK) or equivalent professional body (added advantage).