Phone Repairs Technician job at M-Kopa Solar
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548 Days Ago
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Vacancy title:
Phone Repairs Technician

[ Type: FULL TIME , Industry: Manufacturing , Category: Science & Engineering ]

Jobs at:

M-Kopa Solar

Deadline of this Job:
12 October 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Wednesday, September 28, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Job Purpose
• The primary purpose of a phone repairs technician is to offer technical support related to M-KOPA systems to enable smooth and timely repairs.

Key Job Functions
• Timely preparations of devices on the M-KOPA locking system to be ready for repair by the repair center
• Ensuring that all repaired devices are correctly set up in the M-KOPA systems and ready for customer use
• Performing device exchanges for customers on M-KOPA systems whenever the repair decision requires so
• Supporting Repair Center with any request that requires M-KOPA attention
• Responding to internal stakeholders on requests about the statuses of phones under repair
• Collaborative meetings with repair centers and other team members on repair progress
• Any additional work assigned by the line manager

Experience/ Skills & Competencies/ Licences & Certifications/ Education Required
• Minimum diploma in a technical field with a bias in electrical or electronics engineering or a related field
• Minimum of 6 months of technical experience preferably in electronics repairs & assembly, or customer service
• Clear communication via email, telephone, and in person
• You are an analytical and logical thinker with strong problem-solving skills
• You are a quick learner, adaptable and flexible
• You push yourself over and above your limits to get things done
• You are comfortable with routine tasks
• Conversance with intermediate knowledge of excel
• Must be willing to work in Kisumu

Work Hours: 8


Experience in Months: 6

Level of Education:
Postgraduate Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Technician jobs in Kenya
Job Type: Full-time
Deadline of this Job: 12 October 2022
Duty Station: Nairobi
Posted: 28-09-2022
No of Jobs: 1
Start Publishing: 28-09-2022
Stop Publishing (Put date of 2030): 28-09-2065
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