Vacancy title:
Principal Officer/Administration

[Type: FULL_TIME, Industry: Public Administration, and Government, Category: Admin & Office]

Jobs at:
Communications Authority of Kenya

Deadline of this Job:
Monday, December 22 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Tuesday, December 2 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Principal Officer/Administration

Brief Description        
Detailed Description        

An officer at this level  will work with the guidance of an Assistant  Director. The duties and responsibilities  for this position shall entail: -

• Developing, implementing and reviewing administration policies, strategies, standards, guidelines and procedures,
• Coordinating the provision of safe, healthy and conducive working environment in the Authority,
• Developing and maintaining an effective inventory control system to ensure efficient management of the Authority’s assets,
• Coordinating the acquisition of insurance covers of all the Authority’s assets to mitigate against risks,
• Coordinating  the processing of  insurance claims for both staff and the Authority across various lines (General, motor, group life, travel  and Group accident etc  to ensure timely settlement,
• Acting as a liaison  with the Insurance  Service providers  through facilitation of communication on all insurance related matters, including claims settlement, policy clarification, member education on scope of cover and renewal negotiations,
• Coordinating compliance reporting to ensure all insurance activities comply with relevant laws, internal policies and contractual obligations with the service providers
• Coordinating and managing outsourced services of the Authority under general administration
• Ensuring , maintenance and cleanliness of offices, equipment, facilities, and assets;
• Coordinating and managing payment for  utilities, bills,  leases, land rates and  courier services,
• Manging Service Level Agreements(SLA) with the  outsourced  service providers under  General Adminstration, to ensure adhererance to  Service Quality standards.

Job Requirements        

For appointment to this grade, a person must have: -

• Bachelor’s degree in any of the following disciplines: - Public Administration, Business Administration, Insurance, Finance, Risk, Actuarial Studies, Political Science/Government, or equivalent qualification from a recognized Institution,
• Attained at least Nine (9) years’ relevant work experience three (3) of which should have been at the grade of Senior Administration Officer or in a comparable position,
• Membership to a relevant professional body where applicable,
• Management course lasting not less than four (4) weeks from a relevant institution;
• Proficiency in Computer Applications,
• Shown merit and ability as reflected in work performance and results,
• Fulfilled the requirements of Chapter Six of the Constitution of Kenya 2010.
• Relevant certification in Insurance i.e Insurance Certificate of proficiency (COP, IIK, FLMI) Will be an added advantage.

Additional Details        

• Planning skills,
• Excellent Communications, interpersonal and  Reporting  Skills,
• Supervisory skills,
• Strong Analytical and Negotiation skills,
• Risk Management Awareness and Analysis,
•  Customer service orientation,
• Team player,
• High  level of Intergrity, Professionalism and Confidentiality,
• Familiarity with Insurance Systems, Excel  tracking tool, or ERPs for managing Insurance Data Workflows will be an added advantage.

Work Hours: 8

Experience in Months: 108

Level of Education: bachelor degree

Job application procedure

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