About the Role

We are seeking an experienced and results-oriented Sales and Marketing Manager to lead business development and client relationship efforts for our clearing and forwarding operations. The ideal candidate will drive revenue growth by acquiring new clients, developing strategic partnerships, and promoting our logistics, freight forwarding, and customs clearance services across local and international markets.

Key Responsibilities

• Develop and implement sales and marketing strategies to achieve revenue targets and market growth objectives.
• Identify new business opportunities within import/export, shipping, and logistics sectors.
• Build and maintain strong relationships with clients, shipping lines, transporters, and regulatory agencies (KRA, KPA, shipping agents, etc.).
• Prepare and deliver client presentations, proposals, and service quotations.
• Oversee digital and traditional marketing initiatives to enhance brand visibility.
• Conduct market research to identify customer needs, competitive trends, and emerging opportunities.
• Manage and mentor the sales team to achieve high performance and excellent client service delivery.
• Ensure accurate reporting of pipeline opportunities, conversion rates, and client retention metrics.
• Collaborate with operations and documentation teams to ensure seamless service delivery.

Qualifications & Experience

• Bachelor’s degree in Marketing, Business Administration, Logistics, or related field (MBA preferred).
• Minimum of 5 years’ experience in sales and marketing within the clearing and forwarding / logistics / shipping industry.
• Proven track record of meeting or exceeding sales targets.
• Excellent understanding of freight forwarding, import/export procedures, customs clearance, and logistics operations.
• Strong negotiation, presentation, and communication skills.
• Proficiency in CRM systems, digital marketing tools, and MS Office Suite.
• Valid driver’s license and willingness to travel as required.

Personal Attributes

• Proactive and results-driven.
• Strong leadership and interpersonal skills.
• High integrity, professionalism, and customer focus.
• Strategic thinker with excellent analytical abilities.

• Develop and implement sales and marketing strategies to achieve revenue targets and market growth objectives.
• Identify new business opportunities within import/export, shipping, and logistics sectors.
• Build and maintain strong relationships with clients, shipping lines, transporters, and regulatory agencies (KRA, KPA, shipping agents, etc.).
• Prepare and deliver client presentations, proposals, and service quotations.
• Oversee digital and traditional marketing initiatives to enhance brand visibility.
• Conduct market research to identify customer needs, competitive trends, and emerging opportunities.
• Manage and mentor the sales team to achieve high performance and excellent client service delivery.
• Ensure accurate reporting of pipeline opportunities, conversion rates, and client retention metrics.
• Collaborate with operations and documentation teams to ensure seamless service delivery.

• Strong negotiation, presentation, and communication skills.
• Proficiency in CRM systems, digital marketing tools, and MS Office Suite.

• Bachelor’s degree in Marketing, Business Administration, Logistics, or related field (MBA preferred).
• Minimum of 5 years’ experience in sales and marketing within the clearing and forwarding / logistics / shipping industry.
• Proven track record of meeting or exceeding sales targets.
• Excellent understanding of freight forwarding, import/export procedures, customs clearance, and logistics operations.
• Valid driver’s license and willingness to travel as required.