Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today’s corporate organizations. Our services includes the entire employee life cycle in an organization from the point of recruitment, training and development, policy development, compliance audits, provision of H...

Read more about this company

Tour Consultant

Job Type

Full Time

Qualification

BA/BSc/HND , Diploma , Professional Certificate

Experience

7 years

Location

Nairobi

Job Field

Travels & Tours

Job Purpose:

We are seeking to recruit an experienced Tours Consultant to manage and coordinate end-to-end travel and tour operations for corporate, leisure, MICE, and specialty travel groups.

The successful candidate will be responsible for developing customized travel itineraries, coordinating travel logistics, managing supplier relationships, and delivering exceptional client service while ensuring efficient and seamless travel experiences.

Job Description

Key Accountabilities

• Develop and customize high-quality itineraries for corporate, leisure, MICE, and specialty groups, ensuring 100% alignment with client objectives and budget.
• Manage end-to-end tour operations, coordinating flights, hotels, transfers, excursions, and supplier arrangements to achieve a 98%+ service delivery accuracy rate.
• Negotiate and secure competitive rates with local and international suppliers to optimize margins and reduce operational costs.
• Strengthen client relationships by providing proactive communication, rapid issue resolution, and exceptional after-travel support, contributing to high client retention scores.

Job Requirements

• Diploma or Bachelor’s degree in Tourism Management, Travel & Hospitality, Business Administration, or a related field.
• Professional certification in IATA/UFTAA, Tour Operations, Travel Consultancy, or GDS systems (Amadeus/Galileo/Sabre) is an added advantage.
• 7+ years of proven experience in tour operations or travel consultancy within a reputable travel agency or tour company.
• Demonstrated hands-on experience in group travel management, corporate travel, and specialized itineraries (e.g., educational, business, MICE).

What We Offer

• Medical Cover for Self & Dependants.
• Opportunity to grow within a dynamic and fast-growing Travel Management Company

• Develop and customize high-quality itineraries for corporate, leisure, MICE, and specialty groups, ensuring 100% alignment with client objectives and budget.
• Manage end-to-end tour operations, coordinating flights, hotels, transfers, excursions, and supplier arrangements to achieve a 98%+ service delivery accuracy rate.
• Negotiate and secure competitive rates with local and international suppliers to optimize margins and reduce operational costs.
• Strengthen client relationships by providing proactive communication, rapid issue resolution, and exceptional after-travel support, contributing to high client retention scores.

• Group travel management
• Corporate travel
• Specialized itineraries (e.g., educational, business, MICE)
• GDS systems (Amadeus/Galileo/Sabre)
• Supplier relationship management
• Client communication
• Issue resolution

• Diploma or Bachelor’s degree in Tourism Management, Travel & Hospitality, Business Administration, or a related field.
• Professional certification in IATA/UFTAA, Tour Operations, Travel Consultancy, or GDS systems (Amadeus/Galileo/Sabre) is an added advantage.