Customer Quality Follow Up Executive (Nairobi) Job at Brites Management - Career Opportunity in Kenya
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Vacancy title:
Customer Quality Follow Up Executive (Nairobi)

[ Type: FULL TIME , Industry: Consulting , Category: Customer Service ]

Jobs at:

Brites Management

Deadline of this Job:
05 September 2020  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Tuesday, August 25, 2020 , Base Salary: Not Disclosed


JOB DETAILS:
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and accurately. We have diverse staff of seasoned professionals who are passionate about value addition to our clients.
Industry: Manufacturing
Department: Quality Control
Salary: Kes 25,000 – 30,000
Job Summary:
Our client, a manufacturing company along Mombasa road, Nairobi is looking to hire a Customer Quality –Follow up executive with his key role being to ensure adherence of specifications and quality procedures at all stages are followed in the production process to customer satisfaction.
• Her main duty will be Customer liaison, Customer quality follow-up and Customer site visits .

Duties and Responsibilities
• Perform consistency test (Dimensions, wall thickness, section weights, top load etc) on critical products
• Perform consistency test (Dimensions, closing torques) on our injection products and maintain test record.
• Perform consistency test (Dimensions, wall thickness, AA, eccentricity, polarized light, weights etc) on our preform range of products and maintain test record as per customers and internal specifications.
• Collect quality data (wall thickness, section weights, top load, dimensions etc.) of all products Safepak produces and keep data in soft copy. Trials included
• Liaise with QM in maintaining a database of trials, experiments and other Quality records in soft copy.
• Approve daily the process control data on the shop floor
• Maintain a statistical process control SPC monitoring critical process control parameters.(MC humidity, Temps,chiller drier temps,
• Evaluate critical test on spreadsheets for consistency
• Assist in maintaining Quality traceability reports of all machines
• Preform machines
• PET bottles machine
• Injection, machines
• Laboratory house keeping
• Participate actively in audit preparations
• Prepare box packaging tags and approvals
• Conduct internal training, sensitization and evaluation on effectiveness of training on all the packers on quality and safety related issues.
• Participate actively in any technical committees & meetings
• Enforce IMS (ISO 9001;2008,ISO 22000 & ISO 14001:2004)systems procedures on area of work & and assist in enforcing GMP in the production floor
• Perform consistency test (Dimensions, wall thickness, eccentricity, polarized light, weights etc.) on our preform range of products and maintain test records as per our sampling plan & clients specs
• Perform AA analysis on preforms and update Certificates of analysis
• Prepare laboratory standard operating procedures


Job Skills: Not Specified


Key Requirements and Skills
• Excellent communication skills/ customer service skills
• Strong character and very confident
• Good exposure in Quality Assurance/lab technician knowledge
• Exposure in field work & pharmaceutical industry
• Proficient in data analysis, interpretation & presentation
• Degree/Diploma in Food science & Technology/Analytical Chem/Bio Chem/Industrial Chem.
• Good knowledge of MS Office applications
• Team player
• Reliable and Trustworthy


Job Education Requirements: Not Specified


Job Education Experience: Not Specified


Work Hours: 8

 

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Job application procedure
Use the emails(s) below to apply: Customer Quality Follow Up Executive (Nairobi) - recruitment@britesmanagement.com
If you meet the above qualifications, skills and experience send CV to the emails below
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.


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Job Info
Job Category: Administrative jobs in Kenya
Job Type: Full-time
Deadline of this Job: 05 September 2020
Duty Station: Nairobi
Posted: 25-08-2020
No of Jobs: 1
Start Publishing: 25-08-2020
Stop Publishing (Put date of 2030): 25-08-2065
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