Senior Manager – Business Intelligence & Analytics Job at Telkom Kenya - Career Opportunity in Kenya
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Vacancy title:
Senior Manager – Business Intelligence & Analytics

[ Type: FULL TIME , Industry: Telecommunications , Category: Management ]

 

Jobs at:

Telkom Kenya

Deadline of this Job:
25 May 2020  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Tuesday, May 12, 2020 , Base Salary: Not Disclosed


JOB DETAILS:
Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communications technology sector, serving millions of Kenyans across the country. Our Wings Telkom Kenya’s partnership with Orange S.A (formerly France Telecom Group), saw the launch of the Orange brand in Kenya in 2008. Our new corporate identity is inspired by new investments and a fresh new approach to doing business. This is the beginning of an exciting journey, a journey we invite all Kenyans to be part of. Our new approach to serving customers means we place people at the centre by making our services straightforward, simple and more enriching. In addition to the existing Orange Shops, we continue to invest in new shops to enable us serve our customers better.
Reporting to : Chief Marketing Officer
Band : 4.2
Department : Mobile Division, Marketing
Role Purpose:
We are looking for a dynamic individual who will ensure the development, maintenance and reporting of the relevant company wide and marketing departmental performance measurements, in order to provide guidance and relevant information for decision making across the company at a tactical level. .

Key Duties and Responsibilities
• Provide reports that are inclusive of local and international market intelligence, the mapping of the geo footprint of the company and business Key Performance Indicators (KPI), objectives and intelligence.
• Manage special projects for the marketing department which generally cut across the organization.
• Monitor, measure and support the development of marketing campaigns through the mining of customer data, modelling of proposals and recommendation of solutions. To customer lifecycle management projects across Telkom.
• It is imperative for this role to have a thorough understanding of the industry, competitor business and customer requirements to guide decision making.


Professional Skills:
• Management / flexibility : Experienced in managing, developing and motivating the team
• Team-work / collaboration : must be a strong team player with a commitment to value-based leadership
• Initiative & pro-activity : must be self-driven, energetic, resourceful, creative, and possess strong leadership skills
• Influence & persuasion : ability to project a strong, positive image of him/herself and the Company


Academic/ Professional Qualifications
• Bachelor’s degree in Business, IT, Marketing or related field from a recognized institution
• Minimum 7-10 years of experience in customer service and relationship management,
• Previous experience in Business Intelligence & Analytics
• Experience in Project Management
• Experience in Telecommunication / ICT industries is preferred


Job Education Requirements: Not Specified


Job Education Experience: Not Specified


Work Hours: 8

 

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Job application procedure
Application should be sent to recruitment@telkom.co.ke by providing an updated Curriculum Vitae (CV) before 25th May 2020 including details of your current telephone contacts and names of three referees. Only shortlisted candidates will be contacted.
Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.


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Job Info
Job Category: Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: 25 May 2020
Duty Station: Nairobi
Posted: 12-05-2020
No of Jobs: 1
Start Publishing: 12-05-2020
Stop Publishing (Put date of 2030): 12-05-2065
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