Wine Agencies Limited (KWAL)
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OUR STORY
We are KWAL. We make it GREAT for everyone through quality, delight and Value.Since 1969, when KWAL was incorporated with the objective of providing an avenue for importation and distribution of wines and spirits and enable indigenous Kenyans to participate significantly in this sector; we have delighted consumers across Eastern Africa with award winning and quality beverages.As a beverage company dealing with both alcoholic drinks – wines and spirits – and non-alcoholic ones including grape juice and syrup, KWAL’s business includes manufacture, import, distribution, sale and export of alcoholic and non-alcoholic beverages. We are continuously committed to quality in all aspects of our business.Wine, is a flagship product of KWAL and has predominantly been enjoyed by our esteemed clientele, who cherish rewarding themselves and savour the good things in life. This is the delight, value and quality that KWAL brings to its valued clientele and stakeholders.
OUR BRANDS
Among our portfolio of products are leading world class brands including KWAL County Brandy, Yatta Juice Variants, Hunter’s Choice Whisky, Viceroy Brandy, Amarula Cream, Kibao Vodka, Caprice wines, Kingfisher, Drostdy-Hof wines, Savanna Cider, Cellar Cask wines, Altar wine among others.
Read More About our BrandsThe Company has an established countrywide branch network, and is repositioning itself to grow the market in line with its renewed vision of being the preferred provider of Quality beverages in Eastern Africa and beyond.Having being established as a Government Agency in 1969, KWAL pioneered the wine industry in Kenya, establishing the country’s first commercial winery in 1982.
PRIVATE COMPANY
After 17 years of business partnership with KWAL, Distell Ltd. (SA) became a shareholder in KWAL with 26% shareholding making Kenya’s oldest Wine Maker a private company in December 2014.Currently, Distell has an acquisition of 55.44% shareholding of KWAL. Distell is a world renowned South African Company and is Africa’s leading producer and marketer of spirits, fine wines, ciders and ready-to-drinks (RTDs). The other shareholder is Industrial and Commercial Development Corporation (ICDC) with 43.77% shareholding. ICDC was established in 1954; ICDC has over 60 years of experience and stability in promoting projects that create wealth and jobs for Kenyans in diverse sectors of the economy. The balance of shareholding is shared amongst a few other investors.
OUR IDENTITY
OUR BRAND IS SO MUCH MORE THAN A LOGO, AN ACRONYM, OR A SET OF COLORS. IT DEFINES WHO WE ARE, WHAT WE SAY, AND HOW WE ACT. IT’S HOW WE SEE OURSELVES, AND HOW WE WANT OTHER PEOPLE TO SEE US.
A LION
presenting a bunch of red grapes sitting on the abbreviations of KWAL. The Lion signifies the leadership position that KWAL aspires to maintain the market; just as the Lion is the king of the jungle.
THE GRAPES
represent the natural resources from which we select the finest available raw material to make highest quality products.
THE CORPORATE COLORS
of KWAL are burgundy (wine red) and champagne gold which are the two primary classifications of red wine and white wine.
THEREFORE, THE CORPORATE IDENTITY
signifies our Corporate promise MAKE IT GREAT FOR EVERYONE through delight, quality, and value.
WE WANT A BETTER WORLD
where social, economic and environmental responsibilities to our stakeholders are integral to our business success. We aim to demonstrate these responsibilities through structured and coordinated Corporate Social Responsiblity actions and within our corporate goals.
Read more about our Corporate Social Responsibility
THE MANAGEMENT OF KWAL
recognizes the need to integrate business values and operations to meet economic, social and environmental expectations of our employees, customers, suppliers and the community as a responsible corporate citizen.
Read more about management teamOUR CULTURE
OUR CULTURE
Our dream
is to be the preferred and most respected beverage company in Eastern Africa.We strive to realize our dream
by delighting our consumers and adding value to our shareholders by providing quality beverages in a socially responsible way, while creating value and enriching the lives of our people, customers, shareholders and communities within which we operate.
Our Six Core Values
EQCITE (EXCITE) – Our core values make our employees feel eager, thrilled, enthusiastic and refreshed at all times to own and deliver for the business with a win–win mindset.1. Passion for Excellence
Every champion continues to strive to be the best, totally committed, living by highest standards, operating at their peak potential.2. Pride in our Quality
We pay special attention to develop products and offer service of highest quality that exceed our consumers and customers expectation.3. Customer Delight
Going beyond customer satisfaction.4. Integrity is Everything
We are happy to win, we are happier when we win right. “Integrity is the essence of everything successful.” R Buckminster Fuller.5. One Team one Dream
“Talent wins games but teamwork wins championships” –Michael Jordan.6. Entrepreneurial Spirit
It’s an attitude and approach to thinking that actively seeks out change rather than wait to adapt to change. It’s a mindset that embraces critical questioning, innovation, service and continuous improvement.OUR QUALITY POLICY
Kenya Wine Agencies Limited is committed to establishing, maintaining and improving a quality Management System based on ISO 9001:2015. We shall procure, produce, package, warehouse, distribute, market and sell alcoholic and non-alcoholic beverages that meet quality standards; are safe products, affordable and available at all times to meet customer demands. Customer satisfaction shall be the measure of our performance.To achieve this, we shall pursue the following quality objectives:We commit to continually review our Quality Policy and the entire Quality Management System for improvementWe shall endeavour to comply with relevant legal, regulatory and other requirements.We shall continually establish mutually beneficial partnerships with our customers, suppliers and stakeholders.We shall strive to create maximum value for the shareholders/investors by ensuring efficient and effective operations, cost controls, waste reduction and optimum utilization of company resources.We shall develop motivate and empower our employees through training, recognition and enhancing the culture of teamwork. We shall set functional quality objectives and implement a result based performance management system to enable measurement and reward of excellent performance.We will implement a system which will ensure a cleaner and safe work environment for our employees and the community.We will create and promote an effective customer feedback mechanism that enhaOUR CODE OF CONDUCT
KWAL is committed to maintaining the highest standard of conduct and professionalism and towards this end has in place a Code of Conduct, a Whistle Blowing policy and Conflict of Interest policy.Our Code of Conduct is aimed to promote ethical behavior in the Company and provides a guide on conduct and values.The Whistle Blowing policy facilitates reporting by employees and stakeholders of activity that they consider to be illegal or dishonest. The Policy facilitates those individual employees or stakeholders to raise concerns, issues or information of acts or conduct that are illegal and unlawful, gross misconduct, unethical business practice, in breach of KWAL’s Code of Conduct and other KWAL Policies. Provision is made for anonymous whistle blowing and a clear procedure on how to report is set out.
We are KWAL. We make it GREAT for everyone through quality, delight and Value.Since 1969, when KWAL was incorporated with the objective of providing an avenue for importation and distribution of wines and spirits and enable indigenous Kenyans to participate significantly in this sector; we have delighted consumers across Eastern Africa with award winning and quality beverages.As a beverage company dealing with both alcoholic drinks – wines and spirits – and non-alcoholic ones including grape juice and syrup, KWAL’s business includes manufacture, import, distribution, sale and export of alcoholic and non-alcoholic beverages. We are continuously committed to quality in all aspects of our business.Wine, is a flagship product of KWAL and has predominantly been enjoyed by our esteemed clientele, who cherish rewarding themselves and savour the good things in life. This is the delight, value and quality that KWAL brings to its valued clientele and stakeholders.
OUR BRANDS
Among our portfolio of products are leading world class brands including KWAL County Brandy, Yatta Juice Variants, Hunter’s Choice Whisky, Viceroy Brandy, Amarula Cream, Kibao Vodka, Caprice wines, Kingfisher, Drostdy-Hof wines, Savanna Cider, Cellar Cask wines, Altar wine among others.
Read More About our BrandsThe Company has an established countrywide branch network, and is repositioning itself to grow the market in line with its renewed vision of being the preferred provider of Quality beverages in Eastern Africa and beyond.Having being established as a Government Agency in 1969, KWAL pioneered the wine industry in Kenya, establishing the country’s first commercial winery in 1982.
PRIVATE COMPANY
After 17 years of business partnership with KWAL, Distell Ltd. (SA) became a shareholder in KWAL with 26% shareholding making Kenya’s oldest Wine Maker a private company in December 2014.Currently, Distell has an acquisition of 55.44% shareholding of KWAL. Distell is a world renowned South African Company and is Africa’s leading producer and marketer of spirits, fine wines, ciders and ready-to-drinks (RTDs). The other shareholder is Industrial and Commercial Development Corporation (ICDC) with 43.77% shareholding. ICDC was established in 1954; ICDC has over 60 years of experience and stability in promoting projects that create wealth and jobs for Kenyans in diverse sectors of the economy. The balance of shareholding is shared amongst a few other investors.
OUR IDENTITY
OUR BRAND IS SO MUCH MORE THAN A LOGO, AN ACRONYM, OR A SET OF COLORS. IT DEFINES WHO WE ARE, WHAT WE SAY, AND HOW WE ACT. IT’S HOW WE SEE OURSELVES, AND HOW WE WANT OTHER PEOPLE TO SEE US.
A LION
presenting a bunch of red grapes sitting on the abbreviations of KWAL. The Lion signifies the leadership position that KWAL aspires to maintain the market; just as the Lion is the king of the jungle.
THE GRAPES
represent the natural resources from which we select the finest available raw material to make highest quality products.
THE CORPORATE COLORS
of KWAL are burgundy (wine red) and champagne gold which are the two primary classifications of red wine and white wine.
THEREFORE, THE CORPORATE IDENTITY
signifies our Corporate promise MAKE IT GREAT FOR EVERYONE through delight, quality, and value.
WE WANT A BETTER WORLD
where social, economic and environmental responsibilities to our stakeholders are integral to our business success. We aim to demonstrate these responsibilities through structured and coordinated Corporate Social Responsiblity actions and within our corporate goals.
Read more about our Corporate Social Responsibility
THE MANAGEMENT OF KWAL
recognizes the need to integrate business values and operations to meet economic, social and environmental expectations of our employees, customers, suppliers and the community as a responsible corporate citizen.
Read more about management teamOUR CULTURE
OUR CULTURE
Our dream
is to be the preferred and most respected beverage company in Eastern Africa.We strive to realize our dream
by delighting our consumers and adding value to our shareholders by providing quality beverages in a socially responsible way, while creating value and enriching the lives of our people, customers, shareholders and communities within which we operate.
Our Six Core Values
EQCITE (EXCITE) – Our core values make our employees feel eager, thrilled, enthusiastic and refreshed at all times to own and deliver for the business with a win–win mindset.1. Passion for Excellence
Every champion continues to strive to be the best, totally committed, living by highest standards, operating at their peak potential.2. Pride in our Quality
We pay special attention to develop products and offer service of highest quality that exceed our consumers and customers expectation.3. Customer Delight
Going beyond customer satisfaction.4. Integrity is Everything
We are happy to win, we are happier when we win right. “Integrity is the essence of everything successful.” R Buckminster Fuller.5. One Team one Dream
“Talent wins games but teamwork wins championships” –Michael Jordan.6. Entrepreneurial Spirit
It’s an attitude and approach to thinking that actively seeks out change rather than wait to adapt to change. It’s a mindset that embraces critical questioning, innovation, service and continuous improvement.OUR QUALITY POLICY
Kenya Wine Agencies Limited is committed to establishing, maintaining and improving a quality Management System based on ISO 9001:2015. We shall procure, produce, package, warehouse, distribute, market and sell alcoholic and non-alcoholic beverages that meet quality standards; are safe products, affordable and available at all times to meet customer demands. Customer satisfaction shall be the measure of our performance.To achieve this, we shall pursue the following quality objectives:We commit to continually review our Quality Policy and the entire Quality Management System for improvementWe shall endeavour to comply with relevant legal, regulatory and other requirements.We shall continually establish mutually beneficial partnerships with our customers, suppliers and stakeholders.We shall strive to create maximum value for the shareholders/investors by ensuring efficient and effective operations, cost controls, waste reduction and optimum utilization of company resources.We shall develop motivate and empower our employees through training, recognition and enhancing the culture of teamwork. We shall set functional quality objectives and implement a result based performance management system to enable measurement and reward of excellent performance.We will implement a system which will ensure a cleaner and safe work environment for our employees and the community.We will create and promote an effective customer feedback mechanism that enhaOUR CODE OF CONDUCT
KWAL is committed to maintaining the highest standard of conduct and professionalism and towards this end has in place a Code of Conduct, a Whistle Blowing policy and Conflict of Interest policy.Our Code of Conduct is aimed to promote ethical behavior in the Company and provides a guide on conduct and values.The Whistle Blowing policy facilitates reporting by employees and stakeholders of activity that they consider to be illegal or dishonest. The Policy facilitates those individual employees or stakeholders to raise concerns, issues or information of acts or conduct that are illegal and unlawful, gross misconduct, unethical business practice, in breach of KWAL’s Code of Conduct and other KWAL Policies. Provision is made for anonymous whistle blowing and a clear procedure on how to report is set out.
Company Information
Contact Name:
Contact Email: info@kwal.co.ke
Contact Phone: 020 – 49 79 602
Contact Fax:
Since : 01-01-1970
Company Size:
Address1: P.O Box 3697 – 20100 Nakuru Kenya
Address2: