Deadline of this Job: 08 October 2022
Key Responsibilities
Marketing
• Content creation, social media management. Create and maintain a digital & social media presence that is in line with the organizations brand and maintain the brand reputation.
• Client service. Maintaining constant engagement/communication with customers before, during events, after events and managing guests’ expectations.
Operations
• Human resource management & team communication. Ensure each event has enough staffing and well-groomed to maintain the company image.
• Asset care and management. Ensure all company assets are in good working conditions, are accounted for after each event and proper records are kept.
• Petty cash & payments management
• Planning and organizing all events route plans, staffing, set up and set down.
• Debriefing with the team and sharing timely reports after each event with the management.
Key Responsibilities
Marketing
• Content creation, social media management. Create and maintain a digital & social media presence that is in line with the organizations brand and maintain the brand reputation.
• Client service. Maintaining constant engagement/communication with customers before, during events, after events and managing guests’ expectations.
Operations
• Human resource management & team communication. Ensure each event has enough staffing and well-groomed to maintain the company image.
• Asset care and management. Ensure all company assets are in good working conditions, are accounted for after each event and proper records are kept.
• Petty cash & payments management
• Planning and organizing all events route plans, staffing, set up and set down.
• Debriefing with the team and sharing timely reports after each event with the management.
Deadline of this Job: 30 September 2022
Superior Homes Kenya is seeking an individual to lead the SHK Zawadi Loyalty Program which is a rewards system the company is launching. This individual will focus on launching and growing the loyalty program and will be responsible for its performance. This position is critical to advance SHK Zawadi Loyalty program towards becoming the best-in-class customer loyalty program
Responsibilities:
• Act as the product owner of the loyalty program.
• Develop an outreach and marketing plan to targeting new members.
• Act as the primary relationship manager and first point of contact for all reward program contracts, negotiations, communications and issues or customer escalations related to the rewards programs.
• Manage the evolution of customer benefits and product features in support on increasing customer loyalty and lifetime value.
• Create customer and business key performance indicators that will be used to determine priorities and communicate the programs results.
• Train staff and new members on the benefits of the loyalty program.
• Issue loyalty cards to clients.
Superior Homes Kenya is seeking an individual to lead the SHK Zawadi Loyalty Program which is a rewards system the company is launching. This individual will focus on launching and growing the loyalty program and will be responsible for its performance. This position is critical to advance SHK Zawadi Loyalty program towards becoming the best-in-class customer loyalty program
Responsibilities:
• Act as the product owner of the loyalty program.
• Develop an outreach and marketing plan to targeting new members.
• Act as the primary relationship manager and first point of contact for all reward program contracts, negotiations, communications and issues or customer escalations related to the rewards programs.
• Manage the evolution of customer benefits and product features in support on increasing customer loyalty and lifetime value.
• Create customer and business key performance indicators that will be used to determine priorities and communicate the programs results.
• Train staff and new members on the benefits of the loyalty program.
• Issue loyalty cards to clients.
Deadline of this Job: 07 October 2022
Summary of Duties and Responsibilities
• Collaborate with stakeholders to develop a vision and supporting concepts for products.
• Work with internal and external contacts to analyze needs and align product roadmap to strategic goals.
• Collaborate with prospective users and clients to understand and anticipate their needs and translate them into product requirements.
• Manage the product backlog and prioritize them based on changing requirements.
• Responsible for all stages of product creation including design and development.
• Develop user stories.
• Monitor and evaluate product progress at each stage of the process.
• Liaise with the product team and end-users to deliver updates.
• Ensure that the team always has an adequate amount of prior prepared tasks to work on.
Other Vacancies
Summary of Duties and Responsibilities
• Collaborate with stakeholders to develop a vision and supporting concepts for products.
• Work with internal and external contacts to analyze needs and align product roadmap to strategic goals.
• Collaborate with prospective users and clients to understand and anticipate their needs and translate them into product requirements.
• Manage the product backlog and prioritize them based on changing requirements.
• Responsible for all stages of product creation including design and development.
• Develop user stories.
• Monitor and evaluate product progress at each stage of the process.
• Liaise with the product team and end-users to deliver updates.
• Ensure that the team always has an adequate amount of prior prepared tasks to work on.
Other Vacancies
Deadline of this Job: 30 September 2022
Deadline of this Job: 07 October 2022
Deadline of this Job: 07 October 2022