Deadline of this Job: 09 November 2022
KEY RESPONSIBILITIES:
• Monitoring and payment control of assigned portfolio of clients using Company software.
• Ensuring clients’ adherence to payment schedules through pro-active follow up calls and reminders.
• In case of clients overdue, identifying and implementing the most efficient debt recovery methods and techniques.
• Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date.
• Maintaining records about clients’ financial status, reporting daily to the management.
• Developing and strengthening clients relationships, regularly updating clients on Company policies and new products, providing tailor-made financial solutions through the range of products offered by the Company.
• Providing training and sharing knowledge with Interns/Trainees employed by the Company.
• Any other duty as may be assigned by the management.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
• Diploma or Degree in Accounting, Finance, Business Administration or related studies
• Proficient computer skills, including Microsoft Office Suite (Word and Excel).
• Strong desire to learn along with professional drive.
• Strong analytic and problem-solving skills.
• Ability to adapt quickly and work independently.
• Self-directed and able to work without supervision.
• Fluent in English and Swahili.
• Integrity, enthusiasm and passion for continuous learning and development
• Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations.
• High attention to detail and internal control.
KEY RESPONSIBILITIES:
• Monitoring and payment control of assigned portfolio of clients using Company software.
• Ensuring clients’ adherence to payment schedules through pro-active follow up calls and reminders.
• In case of clients overdue, identifying and implementing the most efficient debt recovery methods and techniques.
• Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date.
• Maintaining records about clients’ financial status, reporting daily to the management.
• Developing and strengthening clients relationships, regularly updating clients on Company policies and new products, providing tailor-made financial solutions through the range of products offered by the Company.
• Providing training and sharing knowledge with Interns/Trainees employed by the Company.
• Any other duty as may be assigned by the management.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
• Diploma or Degree in Accounting, Finance, Business Administration or related studies
• Proficient computer skills, including Microsoft Office Suite (Word and Excel).
• Strong desire to learn along with professional drive.
• Strong analytic and problem-solving skills.
• Ability to adapt quickly and work independently.
• Self-directed and able to work without supervision.
• Fluent in English and Swahili.
• Integrity, enthusiasm and passion for continuous learning and development
• Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations.
• High attention to detail and internal control.
Deadline of this Job: 07 December 2022
Job Purpose
This role is responsible for the overall management of a Tax Services Office (TSO) or sector of deployment within a division and in particular the implementation of the compliance governance framework with the aim of meeting the set revenue targets.
Key responsibilities/Tasks/ Duties
Managerial / Supervisory Responsibilities
• Administer the relevant Tax Acts for assessments, collection, and accounting for revenue.
• Spearheading initiatives to implement the compliance governance
• Assisting the Chief Manager and Deputy Commissioner achieve the set revenue targets.
• Coordinating TSO/sector target achievement.
• Preparing of daily/weekly/monthly/quarterly and annual progress reports for Chief Manager and senior
• Development and management of a comprehensive annual work plan for the TSO/sector.
• Organizing taxpayer engagements within the sector.
• Management of funds, equipment and other facilities allocated.
• Facilitate implementation of the work plans for other initiatives in the TSO/sector i.e. Internal Audit, Integrity, QMS and Risk Management.
• Day-to-day operations, supervision, management of performance and development of staff in the TSO/sector.
• Facilitate performance management of the staff in the TSO/Sector.
• Drive initiatives to improve ethics, culture and facilitate change management in the TSO/section
• Fostering relationship management to facilitate revenue collection in the TSO/sector.
• Any other duties as maybe assigned from time to time by the Supervisor or management.
Job Dimensions
• Financial Responsibility
• Development of budgets
• Responsibility for Physical Assets
• Responsible for physical assets assigned by the institution.
• Decision Making / Job Influence
• Make strategic, operational and financial decisions
• Plans the work of subordinates
• Assigns work to subordinates
• Monitors subordinates work performance
• Appraises/evaluates subordinates performance
• Working Conditions
• Office setting
Job Purpose
This role is responsible for the overall management of a Tax Services Office (TSO) or sector of deployment within a division and in particular the implementation of the compliance governance framework with the aim of meeting the set revenue targets.
Key responsibilities/Tasks/ Duties
Managerial / Supervisory Responsibilities
• Administer the relevant Tax Acts for assessments, collection, and accounting for revenue.
• Spearheading initiatives to implement the compliance governance
• Assisting the Chief Manager and Deputy Commissioner achieve the set revenue targets.
• Coordinating TSO/sector target achievement.
• Preparing of daily/weekly/monthly/quarterly and annual progress reports for Chief Manager and senior
• Development and management of a comprehensive annual work plan for the TSO/sector.
• Organizing taxpayer engagements within the sector.
• Management of funds, equipment and other facilities allocated.
• Facilitate implementation of the work plans for other initiatives in the TSO/sector i.e. Internal Audit, Integrity, QMS and Risk Management.
• Day-to-day operations, supervision, management of performance and development of staff in the TSO/sector.
• Facilitate performance management of the staff in the TSO/Sector.
• Drive initiatives to improve ethics, culture and facilitate change management in the TSO/section
• Fostering relationship management to facilitate revenue collection in the TSO/sector.
• Any other duties as maybe assigned from time to time by the Supervisor or management.
Job Dimensions
• Financial Responsibility
• Development of budgets
• Responsibility for Physical Assets
• Responsible for physical assets assigned by the institution.
• Decision Making / Job Influence
• Make strategic, operational and financial decisions
• Plans the work of subordinates
• Assigns work to subordinates
• Monitors subordinates work performance
• Appraises/evaluates subordinates performance
• Working Conditions
• Office setting
Deadline of this Job: 03 November 2022
Overall Job Purpose
To support the Business team in channelling out quality credit applications.
Principal Accountabilities
Relationship Management
• Providing an interface between the bank, existing and prospective customers in order to maintain good customer relations, so as to meet customer needs within the strategic objective of the bank.
• Overseeing the relationship management of assigned customers through maintenance of an effective call program.
• Make recommendation for existing and prospective customers under the various loan products and submit to the appropriate final authority within established turnaround time.
• Run with a customer experience initiative to build customer loyalty for allocated portfolio.
• Attend expeditiously to queries / routine correspondence generally emanating from Clients, Credit Administration, Risk Control, branches and customers.
• Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the credit proposal.
Credit Appraisals
• Prepare and submit credit proposals in conformity with Credit Policy guidelines and requirements in liaison with the Relationship Managers and to maintain a high standard of credit analysis.
• Collect and analyse vital data on clients i.e. annual reports, management accounts, interim reports, industry reports and all press cuttings etc. to acquire in-depth knowledge which will facilitate comprehensive review of assigned accounts relationships and relationships assigned to the Relationship Managers.
• Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the credit proposal.
• Review all existing clients’ facilities on time.
• Prepare excess approval requests/notification for all excesses
Operations & Audits
• Daily monitoring of accounts to ensure operations within the approved limits.
• Taking remedial action by pursuing customers on regularization of overdrawn positions.
• Preparations of excess requests/notification for all excesses and follow up for sanctions by approving authorities.
• Prepare Alco report every end-month.
• Confirmation of Interest rates every end of month.
• Prepare assigned portfolio monthly reports on a timely basis as is required from time to time for sign off by RMs.
• Issuance of disbursement instructions to Credit Operations and Trade Services within approved facilities.
• Give instructions to un-pay cheques when accounts are underfunded in consultation with RMs.
• Attend to audit queries, perform snap-checks monthly and ensure that any anomalies/exceptions are sorted out.
• Ensure instructions to our lawyers are sent out by securities department to proceed with perfection of securities.
• Continuous follow-up with Securities department to ensure timely documentation and perfection of securities.
• Ensure compliance with security perfection e.g., payments of land rent and rates, insurance etc.
Income generation & Cost Containment
• Supporting the RMs to achieve set income targets (Interest income and non-interest income)
• Undertake RM’s responsibility when the RM is away.
• Ensure all income is collected.
• Keep telephone conversations brief and concise.
• Optimal use of stationery and recycle where applicable.
• Cross-selling other Bank Products.
Other Vacancies
Overall Job Purpose
To support the Business team in channelling out quality credit applications.
Principal Accountabilities
Relationship Management
• Providing an interface between the bank, existing and prospective customers in order to maintain good customer relations, so as to meet customer needs within the strategic objective of the bank.
• Overseeing the relationship management of assigned customers through maintenance of an effective call program.
• Make recommendation for existing and prospective customers under the various loan products and submit to the appropriate final authority within established turnaround time.
• Run with a customer experience initiative to build customer loyalty for allocated portfolio.
• Attend expeditiously to queries / routine correspondence generally emanating from Clients, Credit Administration, Risk Control, branches and customers.
• Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the credit proposal.
Credit Appraisals
• Prepare and submit credit proposals in conformity with Credit Policy guidelines and requirements in liaison with the Relationship Managers and to maintain a high standard of credit analysis.
• Collect and analyse vital data on clients i.e. annual reports, management accounts, interim reports, industry reports and all press cuttings etc. to acquire in-depth knowledge which will facilitate comprehensive review of assigned accounts relationships and relationships assigned to the Relationship Managers.
• Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the credit proposal.
• Review all existing clients’ facilities on time.
• Prepare excess approval requests/notification for all excesses
Operations & Audits
• Daily monitoring of accounts to ensure operations within the approved limits.
• Taking remedial action by pursuing customers on regularization of overdrawn positions.
• Preparations of excess requests/notification for all excesses and follow up for sanctions by approving authorities.
• Prepare Alco report every end-month.
• Confirmation of Interest rates every end of month.
• Prepare assigned portfolio monthly reports on a timely basis as is required from time to time for sign off by RMs.
• Issuance of disbursement instructions to Credit Operations and Trade Services within approved facilities.
• Give instructions to un-pay cheques when accounts are underfunded in consultation with RMs.
• Attend to audit queries, perform snap-checks monthly and ensure that any anomalies/exceptions are sorted out.
• Ensure instructions to our lawyers are sent out by securities department to proceed with perfection of securities.
• Continuous follow-up with Securities department to ensure timely documentation and perfection of securities.
• Ensure compliance with security perfection e.g., payments of land rent and rates, insurance etc.
Income generation & Cost Containment
• Supporting the RMs to achieve set income targets (Interest income and non-interest income)
• Undertake RM’s responsibility when the RM is away.
• Ensure all income is collected.
• Keep telephone conversations brief and concise.
• Optimal use of stationery and recycle where applicable.
• Cross-selling other Bank Products.
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