Deadline of this Job: 12 December 2022
JOB DETAILS:KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Cash Management at the Teller and Vault
• Branch cheque clearing management
• Enforce adherence with compliance and control procedures
• Implement service standards and practices to ensure excellent customer service
• Ensure adherence to budget and identify opportunities for cost efficiency
• Ensure that there is income leakage
• Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction
• Entrench a risk aware culture and develop risk self-assessment capability to identify, evaluate, mitigate and monitor.
• Ensure customer Queries, Requests or Complaints are handled within the defined Service Level Agreements (SLAs) and Turn Around Time (ATM, Mobile Banking, Queue Management)
• Ensure that the Work environment meets the Health and safety standards and regulations and reflects the brand identity
• To perform any other duty as assigned in line with the organization goals and objective.
QUALIFICATION AND EXPERIENCE REQUIREMENTS
• A University Degree in a Business-related field
• Diploma in banking, CPA qualifications
• 3 years’ experience 1 of which must be in cash management
• Good communication and interpersonal skills
• Able to multitask
• Knowledge of back-office procedures and processes
Deadline of this Job: 13 December 2022
JOB DETAILS:The Role Responsibilities
Strategy
• Support the Head of OR in fully embedding Third Party Risk (TPR) as an integrated risk type, fulfilling the requirements of second line oversight and challenge for all regulatory & group commitments.
• Work closely with the Principal Risk Type teams and Subject Matter Experts (SME) to ensure delivery of the embedding of Third Party Risk management into the Group’s relevant Principal Risk Types.
• Proactively engage with risk teams and the first line on a continuous basis to ensure that Third Party Risk is holistically managed.
Business
• Conduct reviews and risk deep dives into Third Party types covering Outsourcing, Vendor, Non-Vendor and intragroup arrangements, engaging with relevant risk teams and the business.
• Conduct deep dives, including risk analysis and monitoring, into material Third Parties.
• Communicate confidently and clearly with senior stakeholders, taking a lead in working groups and other meetings.
Processes
• As part of the risk deep dives and analysis, evaluate relevant existing controls and recommend new control requirements, where applicable.
• Recommend enhancements to the policies and standards, where applicable, as a result of key gaps and issues identified.
Risk Management
• Review and challenge of overall risk control environment for Third Party Risk.
• Recommend enhancements to risk appetite metrics and thresholds for Third Party Risk, ensuring they are embedded within the respective principal risk types, as applicable
• Act quickly and decisively when any risk and control weaknesses become apparent, and ensure they are addressed within an appropriate timeframe and escalated through the Group Third Party Risk Management Committee.
• Provide guidance to 1 Line Of Defence as Integrated Risk Framework Owner (IRFO)
Governance
• Attend the Country/Cluster Third Party Risk Management Committee/Forum meeting and present papers
• Review Country/Cluster TPRM Forum/Committee Terms of Reference (TOR) to incorporate local regulatory requirements
• Responsible for effectiveness of the Third Party Risk Management Committee/Forum
Regulatory & Business Conduct
• Complete gap analysis between Group Policy/ Standard and local regulatory requirements
• Assess and capture in obligations register, the applicability of the regulations and assign individual Line Owners
• Disseminate the individual lines of regulation to the applicable RFOs/ SMEs
• Create or update Country Addendums to the Group Policy and Standards, as applicable, to align to regulatory requirements
• Track overall progress of implementation of the requirements set out in the Policy, Standard or Addendum
• Confirm compliance to regulatory line items with supporting evidence. Update obligations register
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Country CROs
• Regional/Cluster/Country Heads of OR
• Executive Director, Third Party Risk Management
• Regional/Country Head of Supply Chain Management
• Business Process Owners
• Policy Owners and Standard Owners for Principal Risk types
• Group Internal Audit
• Country and Cluster CFO
Our Ideal Candidate
• Business Strategy and Model: Sharp business acumen (including ability to assess risk and appropriate levels of return), strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.
• Risk Management and Governance: Demonstrated track record of experience in governance and Third Party Risk
• Regulatory Framework and Requirements: Awareness and understanding of the regulatory framework, in which the firm operates
• Non-technical Skills: Significant relationship management experience – with internal and external stakeholders at the most senior levels, including regulators and rating agencies.
• A clear understanding of the Bank’s approach to the management of non-financial risks, or equivalent experience gained in other organisations
Role Specific Competencies
• Manage Conduct
• Manage Risk
• Data preparation and review skills
• Ownership and accountability for deliverables / action oriented.