Deadline of this Job: 02 January 2023
JOB DETAILS:Role Positioning And Objectives
• As a member of the HR Team, directly support the HRBP Commercial, EAM supporting in the delivery of the HR strategy with a key focus on building Talent with Winning Capabilities and enabling HR Data accuracy and Integrity through maintenance of accurate & complete data with relevant reports to generate insights for business decision support.
What You Will Be Accountable For
Lead recruitment co-ordination process across East Africa Market
• Drive exemplary candidate experience through coordinating end to end interview process in collaboration with GBS HR & respective functional HRBP’s
• Initiate pre-employment checks, driving test competency, documentation and follow-up to ensure new employee files are updated with integral and relevant start of employment data
• Coordinate HR induction/onboarding programme for all new recruits in liaison with the relevant stakeholders
Lead training administration across East Africa Market
• Plan and deliver training logistics as per training guidelines advised by training facilitator / training manuals
• Measure HR related training effectiveness through keeping appropriate records i.e. attendance sheets for all trainings, training feedback/ evaluation forms and sharing feedback with relevant parties for continuous training programme improvement
• Manage claiming of any rebates from DIT for training and apprenticeship programme
• Coordinate and manage documentation and development progress of interns and Global Graduates as per programme requirements
Support Talent in Driving BAT’s Employee Value Proposition (EVP)/ Employer Branding initiatives
• Organise & participate in all EVP initiatives including career fairs, professional associations engagements, universities engagement and social media drive campaigns as per the annual Talent Engagement Calendar
• Manage EAM HR mailbox queries related to talent processes including recruitment job applications, learning & development, performance management and employer engagement/partnership initiatives
Support with Organization Effectiveness initiatives
• Support driving employee’s completion of “Your Voice Surveys” and implementation of action points post survey in collaboration with HRBP’s
• Partner with Talent to plan and coordinate employee engagement activities
Drive Position & Employment Data Integrity:
• Deliver timely Position & Organisation management within SuccessFactors
• Manage the Joiner/Mover/Leaver process in line with signed off Standard Operating Procedures [SOPs] & agreed Service Level Agreements [SLAs]
• Provide HR teams with relevant local reports & employment information for payroll, talent review purposes.
• Conduct position & employment data integrity audits and trouble shoot system problems to ensure accurate data for management reports
• Deliver accurate headcount reporting in line with guidelines and timelines
• Proactively identify opportunities for improvement within own processes so as to add value to business controls
• Test and sign-off new system developments and cascade to relevant users.
• Effectively manage the relationship & support in all systems related projects in liaison with Global Business Services HR [GBS HR]
• Conduct training & support to new recruits on Employee Self Service in SuccessFactors
• Act as HR lead on all systems related matters and where relevant liaise with Information Digital Technology teams.
• Drive Regional and Area initiated system projects and ensure teams are aligned to requirements
• Maintain advanced knowledge of systems facilities and usage in order to provide effective user support.
• Identify & close skills gaps in line with job requirements and development discussions with line manager
Essential Experience, Skills And Knowledge
• Degree holder in any business field with HR post qualification – candidates from other disciplines with relevant experience are encouraged to apply
• 3 – 5 years of entry/junior-level HR experience within a busy environment
• High analytical with sound IT capabilities; experience working with SAP an advantage
• Learning agility, ability to work with minimal supervision and delivery within tight timelines
• Highly organised, structured in approach, ambitious, courageous and resilient
• Attention to detail, ability to manage pressure and coping with a changing environment
• Project Management skills would be an added advantage
Deadline of this Job: 09 January 2023
JOB DETAILS:• Samuel Hall is seeking a highly motivated individual to join its team as an HR Generalist in Nairobi to provide HR support services throughout the organisation. Working under the HR Manager, you will be the point of contact and link between employees, internal teams and external parties on matters dealing with HR Management. The HR Generalist will maintain company HR processes and policies, implement creative solutions to problems and support in HR planning and decision making. The desired candidate should be available to start work in January 2023.
Who We Are
• Our research connects the voices of communities to changemakers for more inclusive societies. Samuel Hall is a social enterprise that conducts research, evaluates programmes and designs policies in contexts of migration and displacement. Our approach is ethical, academically rigorous, and based on first-hand experience of complex and fragile settings. With offices in Afghanistan, Germany, Kenya, Tunisia and the United Arab Emirates, we are based in the regions we study.
• We have over ten years’ experience in 70+ countries and have become a trusted partner and leading voice in the field of migration and displacement research, working with governments, donors, multilateral organisations and NGOs, as well public and private sector entities. It’s an exciting time for Samuel Hall – we were recently selected by Stanford University as one of the Global South’s high-potential, fast-growth social enterprises. For more information, please visit www.samuelhall.org.
Work Environment:
• We work in a fast-paced, demanding, and challenging environment – you will be expected to grow with us and carve out your own spot in the team. We look for proactive, creative individuals who find opportunities to make their mark and identify solutions to problems. We look for strong leaders and reliable team-players who can add value from the very start, expand our knowledge and help us to maximise our social impact.
Tasks & Responsibilities
Objective 1 - Hiring and Contract Management
• Manage the listings and posting of Job profiles for new hires on the SH platforms
• Maintaining a clean careers email
• Supervise the downloading, sorting, and screening of job applications by title/ folders and maintaining a clean careers email.
• Support the recruitment process by interviewing candidates up to Project Lead levels, performing reference checks, and drafting HR analysis to inform decision making.
• Generate employment contracts and provide follow-up activities as may be required.
• Coordinate onboarding and offboarding processes
• Support the visa and work permit processes where applicable
• Update and maintain physical and digital records of employees.
Objective 2 - People Management
• Support training of staff and coordinate the organization of weekly training sessions.
• Attend to internal and external HR-related inquiries or requests
• Update staffing changes.
• Prepare SHEA monthly payroll
• Ensure timely and accurate filing of statutory returns
• Coordinate health insurance onboarding and offboarding for all staff.
• Assist with performance management procedures.
• Perform termination processes and assist with exit interviews.
Objective 3 - Software Management
• Onboard and off-Board staff into the company’s HR Information Systems (Hi Bob, Monday.com and WinguBox)
• Update and ensure the accuracy of the information in the HR software in use
• Generate and share HR Analytics reports to inform decision-making
• Provide follow-up on assigned tasks and ensure compliance
• Schedule and maintain agendas for HR meetings, interviews, and activities.
• Organise regular training and continuous user support to staff on demand
• Support in updating staff profiles on the website
Opportunities for Growth
• Working at Samuel Hall means that you are contributing to ground-breaking, innovative, and rigorous work that bridges research, implementation and policy. Most of our training happens on the job, but as part of our investment in learning and development, everyone is encouraged to apply for up to five days of paid professional development leave and financial resources to enable them to acquire new skills and knowledge.
Vacancy Requirements
Required
• A minimum of 3 years relevant work experience in administration, human resources or operations management
• A Bachelor's degree in HR Management or a relevant field
• Diploma/Higher Diploma in HR Management
• Experience with Microsoft Office and Google Suite
• Experience with HRIS softwares
• Excellent spoken and written skills in English
• Strong coordination and communication skills
• Keen attention to detail
• Ability to be patient and to work well within a global team
• Ability to cope well under pressure, occasionally work irregular hours and meet tight deadlines in a fast pace organisation
• Demonstrated interest in humanitarian and development work
• Existing work authorisation in Kenya is required.
Desirable
• Masters degree in relevant field
• Spoken and written skills in French
• Knowledge of institutional frameworks and policies
Deadline of this Job: 04 January 2023
JOB DETAILS:Job Overview:
• The mission of the Learning and Development (L&D) team is to take the IRC’s people to the next level. The team accountable for improving the capability of IRC staff by providing language, culture and technology-appropriate processes, tools, training, and guidance. Offerings span across the employee lifecycle including onboarding, staff and leadership development, performance management, recognition, quality individual and team learning and career planning and workforce management.
• The Talent Management Deputy Director – Onboarding will have responsibility for setting the direction and philosophy for the way IRC manages new joiner onboarding and accountability to established standards for our global staff. Similarly, designing, developing, launching and scaling a thoughtful and strategic off-boarding process for departing employees will fall within the remit of this role. The incumbent will identify design, implement, evaluate, and maintain organization-wide processes, programs and resources that support the successful onboarding/off-boarding of IRC’s dispersed and global workforce. The role will scale and strengthen existing offerings and innovate additional ways to help new joiners around the world successfully onboard. This role applies a deep expertise in both research-supported models and practical, hands-on experience with leading practices to shape and customize what onboarding is at the IRC and how we implement it in contextually appropriate ways. Engagement and behavioral change are important aspects of success in this role. Impact of onboarding efforts are aimed at driving up the employee experience of inclusion, driving down the early employee-initiated turnover and supporting new joiners’ success in their roles. This role offers an opportunity to shape the future direction of onboarding using innovative, user-centered design.
Major Responsibilities:
• Provide subject matter expertise for strategic direction of program.
• Responsible for all design aspects of the organization-wide onboarding/off-boarding program in addition to design of standard methodology guides, tools, and templates for onboarding/off-boarding at the Regional/Function/Location/Team/Role levels.
• Maintain, improve, and scale existing program elements
• Innovate new program elements
• Design and implement strategies to expand the onboarding program’s scale and reach across cultural, technical, language and literacy barriers
• Collaborate with HR Partners and Regional roles to adapt onboarding/off-boarding tools and processes to fit language and contextual needs
• Partner with Recruitment, HR/Ops and Learning Innovation to enhance technology-enabling solutions such as those available in Cornerstone (ATS), WorkDay (HRIS) and KAYA (LMS)
• Identify, develop, and collaborate with the roles who own onboarding/off-boarding locally
• Find opportunities to enhance the manager and employee relationship, emphasizing each role’s accountabilities in this process
• Incorporate tracking and accountability measures into the Onboarding Process for GEDI (Gender Equality, Diversity, & Inclusion), policy compliance and other learning goals to measure & report on knowledge transfer, process consistency, etc.
• Build and deliver training on onboarding/off-boarding-related topics
• Collaborate with translation focal points to ensure materials are multilingual.
• Embed IRC values and leadership standards into onboarding processes, and incorporate onboarding principles, concepts, and expectations into broader learning programs such as performance management and manager training.
• Continuously measure success and seek options to strengthen onboarding resources, tools, and training
• Regularly collect data and feedback to evaluate the process for increased impact
• Collaborate with L&D colleagues to integrate onboarding principles, terminology, and tools into other L&D offerings
Key Working Relationships:
• Position Reports to: Employee Experience Director
• Position directly supervises: May include formal supervision or informal oversight of various support roles
Requirements:
• Bachelor’s degree or equivalent
• At least 6+ years of proven experience building and delivering global onboarding processes
• Proven success implementing learning and development programs for a diverse and dispersed workforce
• Proven expertise with facilitating L&D programs in a virtual and in-person setting
• Familiarity with technology platforms and tools that enable successful onboarding
• Ability to work with external suppliers to ensure strong working relationships
• Proficiency in English required. Proficiency in French, Spanish or Arabic a plus
Demonstrated skills and competencies:
• Strong communication, project management, and organizational skills
• Exceptional attention to detail
• Flexible, creative, solution focused thinking
• Commitment to customer service and process improvement
• Able to prioritize and balance multiple tasks and projects
• Comfortable interpreting and working with data
• Familiarity with organizational change practices
• Ability to interact within a multi-cultural environment and with all levels of the organization
• High proficiency with Zoom and MS Teams
Work Environment
• Standard office work environment: considerable time spent at a computer terminal
• Domestic or international travel may be required occasionally
• Fully remote or hybrid arrangements possible