CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Category Business Analytics Officer

The Category Business Analytics Officer will support commercial and supply chain decision-making through data-driven insights. The role focuses on enhancing supplier confidence, improving supply visibility, supporting sales performance, and addressing customer feedback through structured analytics and stakeholder collaboration.

Key Duties & Responsibilities

Supplier Engagement

• Conduct weekly, monthly, and quarterly supplier engagements to strengthen supplier confidence and supply reliability.
• Analyze supplier performance data to improve supply visibility, forecasting, and continuity.
• Support initiatives aimed at optimizing supplier relationships using analytical insights.

Customer Engagement

• Track, analyze, and act on customer complaints and service issues, identifying trends and root causes.
• Work with internal teams to recommend corrective actions and service improvements.

Stakeholder Engagement

• Collaborate closely with suppliers, sales teams, and internal stakeholders to align commercial and supply objectives.
• Provide analytical support to the sales team to enhance planning and performance monitoring.

Data Analytics & Reporting

• Analyze sales data, market share, and market trends within the pharmaceutical sector.
• Prepare periodic management reports and dashboards to support strategic decision-making.
• Translate complex data into clear, actionable business insights.

Qualifications & Experience

• Bachelor’s degree in Mathematics, Actuarial Science, Statistics, Business Analytics, or a related field.
• 5 - 7 years’ experience in the pharmaceutical industry, preferably in analytics or commercial analysis.
• Strong experience in data analytics, sales analysis, and market performance tracking.

• Conduct weekly, monthly, and quarterly supplier engagements to strengthen supplier confidence and supply reliability.
• Analyze supplier performance data to improve supply visibility, forecasting, and continuity.
• Support initiatives aimed at optimizing supplier relationships using analytical insights.
• Track, analyze, and act on customer complaints and service issues, identifying trends and root causes.
• Work with internal teams to recommend corrective actions and service improvements.
• Collaborate closely with suppliers, sales teams, and internal stakeholders to align commercial and supply objectives.
• Provide analytical support to the sales team to enhance planning and performance monitoring.
• Analyze sales data, market share, and market trends within the pharmaceutical sector.
• Prepare periodic management reports and dashboards to support strategic decision-making.
• Translate complex data into clear, actionable business insights.

• Data analytics
• Sales analysis
• Market performance tracking
• Stakeholder collaboration
• Data visualization
• Reporting

• Bachelor’s degree in Mathematics, Actuarial Science, Statistics, Business Analytics, or a related field.