Job Summary

The Clinical Officer – Quality Assurance is responsible for overseeing the quality and safety of clinical services, ensuring evidence-based practice, regulatory compliance, and continuous improvement in patient care. The role conducts clinical audits, reviews treatment protocols, and supports clinical governance.

Key Duties and Responsibilities

• Develop and implement clinical quality assurance frameworks, protocols, and guidelines.
• Conduct clinical audits, case reviews, and morbidity/mortality reviews.
• Monitor adherence to clinical guidelines, treatment protocols, and standard operating procedures (SOPs).
• Analyze clinical outcomes and quality indicators (e.g., diagnostic accuracy, treatment outcomes, referral timeliness).
• Investigate clinical incidents, near misses, and complaints; recommend corrective and preventive actions.
• Ensure compliance with national health policies, ethical standards, and accreditation requirements.
• Provide clinical leadership and training to clinical staff on quality standards and evidence-based practice.
• Support infection prevention and control, antimicrobial stewardship, and patient safety programs.
• Participate in clinical governance committees and quality improvement projects.
• Prepare clinical quality reports and present findings to management.
• Collaborate with nursing, pharmacy, laboratory, and other departments on quality initiatives.
• Maintain accurate QA documentation and confidential records.
• Support accreditation and external inspection processes.

Qualifications and Requirements

• Diploma or Bachelor’s Degree in Clinical Medicine and Surgery (or equivalent).
• Valid registration/license as a Clinical Officer.
• Minimum 3–5 years of clinical experience, with at least 1–2 years in quality assurance, audit, or clinical governance.
• Training in quality improvement, patient safety, or health management is an advantage.
• Strong knowledge of clinical standards, evidence-based practice, and regulatory frameworks.
• Excellent analytical, critical thinking, and report-writing skills.
• Proficiency in Microsoft Office and electronic medical records (EMR).
• Strong communication, leadership, and training skills.
• High integrity, confidentiality, and attention to detail.

• Develop and implement clinical quality assurance frameworks, protocols, and guidelines.
• Conduct clinical audits, case reviews, and morbidity/mortality reviews.
• Monitor adherence to clinical guidelines, treatment protocols, and standard operating procedures (SOPs).
• Analyze clinical outcomes and quality indicators (e.g., diagnostic accuracy, treatment outcomes, referral timeliness).
• Investigate clinical incidents, near misses, and complaints; recommend corrective and preventive actions.
• Ensure compliance with national health policies, ethical standards, and accreditation requirements.
• Provide clinical leadership and training to clinical staff on quality standards and evidence-based practice.
• Support infection prevention and control, antimicrobial stewardship, and patient safety programs.
• Participate in clinical governance committees and quality improvement projects.
• Prepare clinical quality reports and present findings to management.
• Collaborate with nursing, pharmacy, laboratory, and other departments on quality initiatives.
• Maintain accurate QA documentation and confidential records.
• Support accreditation and external inspection processes.

• Strong knowledge of clinical standards, evidence-based practice, and regulatory frameworks.
• Excellent analytical, critical thinking, and report-writing skills.
• Proficiency in Microsoft Office and electronic medical records (EMR).
• Strong communication, leadership, and training skills.
• High integrity, confidentiality, and attention to detail.

• Diploma or Bachelor’s Degree in Clinical Medicine and Surgery (or equivalent).
• Valid registration/license as a Clinical Officer.
• Minimum 3–5 years of clinical experience, with at least 1–2 years in quality assurance, audit, or clinical governance.
• Training in quality improvement, patient safety, or health management is an advantage.