Background information about the job or company (e.g., role context, company overview)

Scode ltd is a for profit social enterprise that focuses on designing, manufacturing, marketing and distribution of renewable and cleaner energy solutions. It is a subsidiary of Sustainable community development services (SCODE), a reputable grassroots NGO which promotes the adoption and use of renewable energy technologies and sustainable land use managemen...

Scode ltd is a for profit social enterprise that focuses on designing, manufacturing, marketing and distribution of renewable and cleaner energy solutions. Scode ltd envisions itself to be the market leader in the production and distribution of renewable and cleaner energy products and service. The current product portfolio includes Electric cooking appliances, Improved cookstoves for households and institutions, solar home systems, solar lanterns, solar dryers, biogas plants for households and institutions and consultancy services.

Responsibilities or duties

Operation & Administration.

• Evaluate and determine existing marketing processes and procedures and recommend improvements.
• Develop and execute county-level sales strategies to meet revenue targets.
• Run the county office, including all administrative duties such as stock reconciliations, record keeping and reporting & overseeing staff field expenses.
• Prepare weekly and monthly sales reports for management’s review.
• Identify new business opportunities, partnerships and emerging markets.

Leadership and team management.

• Recruit and train sales executives under the current sales curriculum in the area of your operation as and when required.
• Coach and actively support a sales executive team [ role being a sales agent & credit officer] in place ensuring they reach their targets in their assigned sub-counties, timely & accurate data collection, reporting as well as administrative duties.
• Maintain high discipline and productivity levels among the sales team.
• Continually evaluate the team, conduct performance reviews and develop internal training to strengthen knowledge and skills

Client Relationship Management.

• Analyze the company customer relations and how to improve service for current and new customers, as for us our customers are at the heart of our business.
• Travels frequently to the field to monitor activities and engage with customers.
• Manage customer relationships including addressing escalated issues.

Qualifications or requirements (e.g., education, skills)

Who we are looking for:

• Minimum of Three [3] years’ work experience cumulatively- with at least 1 years’ experience of managing a team; work experience as a loan officer or field officer working directly with clients in urban & peri urban areas is an added advantage.
• You are a team player who leads by example and excellent at listening and building trust and long-lasting relationships with clients and within teams.
• You value ownership and freedom in exchange for accountability and responsibility.
• You are self-driven, strategic thinker, highly organized and able to operate independently towards set targets;
• You uphold high levels of ethics & integrity; you have a result- oriented mindset and can solve problems amicably.
• You have a degree in Business studies or equivalent, sales or credit experience
• You are proficient in MS Office; Experience in CRM is an added advantage.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

We are the right organization for you if;

• You are excited about working in multi-cultural environment, where we have open communications channels, are transparent about challenges and mistakes, learn from each other and respect and leverage our diversity to make the business work.
• You want your ideas to be heard and participate in business strategy: Our team is collaborative and supportive. We listen to insights from the field because we know that otherwise, we can’t succeed.
• You enjoy the thrill where things change fast and every day brings new challenges. We are a small team working tirelessly to achieve something that has not been done before.
• You believe in the potential of urban and peri-urban communities to improve their livelihood
• We put the client at the center of all our decisions and actions.

• Evaluate and determine existing marketing processes and procedures and recommend improvements.
• Develop and execute county-level sales strategies to meet revenue targets.
• Run the county office, including all administrative duties such as stock reconciliations, record keeping and reporting & overseeing staff field expenses.
• Prepare weekly and monthly sales reports for management’s review.
• Identify new business opportunities, partnerships and emerging markets.
• Recruit and train sales executives under the current sales curriculum in the area of your operation as and when required.
• Coach and actively support a sales executive team [ role being a sales agent & credit officer] in place ensuring they reach their targets in their assigned sub-counties, timely & accurate data collection, reporting as well as administrative duties.
• Maintain high discipline and productivity levels among the sales team.
• Continually evaluate the team, conduct performance reviews and develop internal training to strengthen knowledge and skills
• Analyze the company customer relations and how to improve service for current and new customers, as for us our customers are at the heart of our business.
• Travels frequently to the field to monitor activities and engage with customers.
• Manage customer relationships including addressing escalated issues.

• Proficient in MS Office
• Experience in CRM is an added advantage
• Excellent listening and relationship-building skills
• Strategic thinking
• Highly organized
• Problem-solving skills

• Minimum of Three [3] years’ work experience cumulatively- with at least 1 years’ experience of managing a team
• Work experience as a loan officer or field officer working directly with clients in urban & peri urban areas is an added advantage.
• Degree in Business studies or equivalent, sales or credit experience