Customer Support Associate job at 10Alytics
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Customer Support Associate
2026-07-30T18:23:48+00:00
10Alytics
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_12504/logo/OIP.jpg
FULL_TIME
Remote
kenya
00100
Kenya
Education, and Training
Customer Service, Admin & Office
KES
MONTH
2026-08-13T17:00:00+00:00
TELECOMMUTE
8

Job Summary

Serve as the primary point of contact for learners, providing timely support, resolving inquiries, and ensuring a smooth experience throughout their training journey.

You will manage learner communications, support onboarding activities, maintain accurate records within the CRM, and drive participant engagement through regular follow-ups and outreach.

What We're Looking For

  • Relevant qualifications for your desired role.
  • Strong communication and interpersonal skills.
  • A problem-solving mindset.
  • A genuine willingness to learn and grow.
  • 2-3 years' experience

What You'll Get in Return

  • Competitive salary.
  • Career growth opportunities.
  • Health insurance.
  • Learning & development support.
  • Flexible work environment.
  • Performance bonuses.
  • Strong communication and interpersonal skills.
  • A problem-solving mindset.
  • A genuine willingness to learn and grow.
  • Relevant qualifications for your desired role.
bachelor degree
24
JOB-6a6b96b4a445f

Vacancy title:
Customer Support Associate

[Type: FULL_TIME, Industry: Education, and Training, Category: Customer Service, Admin & Office]

Jobs at:
10Alytics

Deadline of this Job:
Thursday, August 13 2026

Duty Station:
This Job is Remote

Summary
Date Posted: Thursday, July 30 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Job Summary

Serve as the primary point of contact for learners, providing timely support, resolving inquiries, and ensuring a smooth experience throughout their training journey.

You will manage learner communications, support onboarding activities, maintain accurate records within the CRM, and drive participant engagement through regular follow-ups and outreach.

What We're Looking For

  • Relevant qualifications for your desired role.
  • Strong communication and interpersonal skills.
  • A problem-solving mindset.
  • A genuine willingness to learn and grow.
  • 2-3 years' experience

What You'll Get in Return

  • Competitive salary.
  • Career growth opportunities.
  • Health insurance.
  • Learning & development support.
  • Flexible work environment.
  • Performance bonuses.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

If you're ready to grow your career with a team that's empowering the future of tech, we'd love to hear from you.

Click Here to Apply Now

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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Thursday, August 13 2026
Duty Station: This Job is Remote
Posted: 30-07-2026
No of Jobs: 1
Start Publishing: 30-07-2026
Stop Publishing (Put date of 2030): 10-10-2076
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