Debt Recovery & Investigations Lead
2025-06-20T20:48:56+00:00
Mogo Finance
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FULL_TIME
Nairobi
kenya
00100
Kenya
Finance
Legal
2025-06-27T17:00:00+00:00
Kenya
8
We are seeking a highly experienced and results-driven Field Collections & Asset Recovery Manager to lead our last-mile asset recovery operations. This critical role involves managing a team focused on the field collection and recovery of assets, primarily vehicles and motorbikes (boda-bodas), for our offline units. The successful candidate will possess a strong background in investigative functions, particularly within the insurance, auctioneering, or similar challenging recovery environments.
Key Responsibilities:
- Team Leadership & Management: Lead, mentor, and manage a team of field collection and asset recovery specialists, ensuring efficient operations and adherence to company policies and legal guidelines.
- Last-Mile Asset Recovery: Oversee and strategically direct the recovery of vehicles and motorbikes, including complex or problematic cases, ensuring successful retrieval of assets.
Investigative Functions:
- Conduct thorough interviews with potential witnesses and subjects of investigations to gather crucial information.
- Liaise with various governmental and non-governmental agencies to obtain necessary records and documentation during investigations.
- Perform in-depth background research on individuals and companies relevant to ongoing investigations.
- Identify, research, and acquire relevant local and international databases to enhance investigative capabilities.
- Conduct proactive, topic-based research pertinent to the general context of investigations.
- Information & Evidence Security: Ensure the secure management and storage of all information, documents, and evidence related to investigations.
- Reporting & Documentation: Prepare concise, timely, and accurate reports on all investigative and recovery activities as required.
- Operational Excellence: Continuously identify opportunities for process improvement and implement best practices in field collections and asset recovery.
What you will need:
- University degree in Criminology, Investigations, Security management, or equivalent qualifications from a recognized institution.
- Formal training and/or certification in various law enforcement methodologies/fraud examination or investigation.
- Proven experience (minimum 5-7 years) in a similar role within an insurance company, auctioneering firm, or an investigative function specifically dealing with challenging asset recovery or debt collection.
- A background of strong fraud and investigation focus is an added advantage.
- High level of integrity.
- Demonstrated expertise in theories, concepts and approaches relevant to investigations and practical use of investigation techniques.
- Flexibility to work several weeks in the field and to travel to different regions.
- Previous working experience in a financial institution/ Knowledge of banking ]
- Strong coordination, planning and leadership skills including ability to influence Senior Managers by consistent and clear communication.
Team Leadership & Management: Lead, mentor, and manage a team of field collection and asset recovery specialists, ensuring efficient operations and adherence to company policies and legal guidelines. Last-Mile Asset Recovery: Oversee and strategically direct the recovery of vehicles and motorbikes, including complex or problematic cases, ensuring successful retrieval of assets. Investigative Functions: Conduct thorough interviews with potential witnesses and subjects of investigations to gather crucial information. Liaise with various governmental and non-governmental agencies to obtain necessary records and documentation during investigations. Perform in-depth background research on individuals and companies relevant to ongoing investigations. Identify, research, and acquire relevant local and international databases to enhance investigative capabilities. Conduct proactive, topic-based research pertinent to the general context of investigations. Information & Evidence Security: Ensure the secure management and storage of all information, documents, and evidence related to investigations. Reporting & Documentation: Prepare concise, timely, and accurate reports on all investigative and recovery activities as required. Operational Excellence: Continuously identify opportunities for process improvement and implement best practices in field collections and asset recovery.
University degree in Criminology, Investigations, Security management, or equivalent qualifications from a recognized institution. Formal training and/or certification in various law enforcement methodologies/fraud examination or investigation. Proven experience (minimum 5-7 years) in a similar role within an insurance company, auctioneering firm, or an investigative function specifically dealing with challenging asset recovery or debt collection. A background of strong fraud and investigation focus is an added advantage. High level of integrity. Demonstrated expertise in theories, concepts and approaches relevant to investigations and practical use of investigation techniques. Flexibility to work several weeks in the field and to travel to different regions. Previous working experience in a financial institution/ Knowledge of banking ] Strong coordination, planning and leadership skills including ability to influence Senior Managers by consistent and clear communication.
JOB-6855c938df191
Vacancy title:
Debt Recovery & Investigations Lead
[Type: FULL_TIME, Industry: Finance, Category: Legal]
Jobs at:
Mogo Finance
Deadline of this Job:
Friday, June 27 2025
Duty Station:
Nairobi | kenya | Kenya
Summary
Date Posted: Friday, June 20 2025, Base Salary: Not Disclosed
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JOB DETAILS:
We are seeking a highly experienced and results-driven Field Collections & Asset Recovery Manager to lead our last-mile asset recovery operations. This critical role involves managing a team focused on the field collection and recovery of assets, primarily vehicles and motorbikes (boda-bodas), for our offline units. The successful candidate will possess a strong background in investigative functions, particularly within the insurance, auctioneering, or similar challenging recovery environments.
Key Responsibilities:
- Team Leadership & Management: Lead, mentor, and manage a team of field collection and asset recovery specialists, ensuring efficient operations and adherence to company policies and legal guidelines.
- Last-Mile Asset Recovery: Oversee and strategically direct the recovery of vehicles and motorbikes, including complex or problematic cases, ensuring successful retrieval of assets.
Investigative Functions:
- Conduct thorough interviews with potential witnesses and subjects of investigations to gather crucial information.
- Liaise with various governmental and non-governmental agencies to obtain necessary records and documentation during investigations.
- Perform in-depth background research on individuals and companies relevant to ongoing investigations.
- Identify, research, and acquire relevant local and international databases to enhance investigative capabilities.
- Conduct proactive, topic-based research pertinent to the general context of investigations.
- Information & Evidence Security: Ensure the secure management and storage of all information, documents, and evidence related to investigations.
- Reporting & Documentation: Prepare concise, timely, and accurate reports on all investigative and recovery activities as required.
- Operational Excellence: Continuously identify opportunities for process improvement and implement best practices in field collections and asset recovery.
What you will need:
- University degree in Criminology, Investigations, Security management, or equivalent qualifications from a recognized institution.
- Formal training and/or certification in various law enforcement methodologies/fraud examination or investigation.
- Proven experience (minimum 5-7 years) in a similar role within an insurance company, auctioneering firm, or an investigative function specifically dealing with challenging asset recovery or debt collection.
- A background of strong fraud and investigation focus is an added advantage.
- High level of integrity.
- Demonstrated expertise in theories, concepts and approaches relevant to investigations and practical use of investigation techniques.
- Flexibility to work several weeks in the field and to travel to different regions.
- Previous working experience in a financial institution/ Knowledge of banking ]
- Strong coordination, planning and leadership skills including ability to influence Senior Managers by consistent and clear communication.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
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