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Demand Planning Officer

Job Purpose

The job holder is responsible for supporting demand planning, inventory replenishment, purchase order coordination, supplier follow-up, and stock availability to ensure timely supply of materials and components for business operations.

Key Job Functions

• Create, manage, and track purchase orders for materials and components required for production, projects, and supply chain operations.
• Liaise with suppliers to ensure timely delivery of materials and components, resolve order discrepancies, and maintain effective supplier relationships.
• Monitor inventory levels and initiate replenishment actions in a timely manner to reduce stockouts, excess inventory, and operational delays.
• Maintain accurate records of purchase orders, deliveries, order changes, supplier communication, and material-related issues.
• Ensure ordered materials and components meet company quality standards, approved specifications, and relevant regulatory requirements.
• Enter and update order details in the integrated supply chain system, ensuring accuracy of pricing, quantities, item details, and delivery schedules.
• Investigate and resolve order discrepancies, including incorrect items, delayed deliveries, quantity variances, and quality concerns.
• Ensure procurement-related activities comply with company policies, approval procedures, and relevant industry standards.
• Monitor and report on available stock levels in the market to support planning, replenishment, and dispatch decisions.
• Identify and analyse sales trends, demand patterns, and other material planning variables, incorporating insights into forecasting, inventory planning, and safety stock processes.
• Perform other related duties as assigned in line with the role’s purpose and business needs.

Experience, Skills & Qualifications

Education

A recognised degree in Statistics, Economics, Supply Chain Management, or an equivalent field.

Experience:

A minimum of 1 year of experience in demand planning, forecasting, inventory planning, procurement coordination, or supply chain operations.

Skills and Competencies:

• Solid understanding of inventory management practices, demand planning, and replenishment processes.
• Knowledge of integrated supply chain systems and accurate system data maintenance.
• Strong analytical skills with the ability to interpret sales trends, stock data, and planning variables.
• Proficiency in Microsoft Excel and reporting tools.
• Excellent communication and stakeholder management skills.
• Detail-oriented, organised, and able to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and ability to follow up actions to closure.

• Create, manage, and track purchase orders for materials and components required for production, projects, and supply chain operations.
• Liaise with suppliers to ensure timely delivery of materials and components, resolve order discrepancies, and maintain effective supplier relationships.
• Monitor inventory levels and initiate replenishment actions in a timely manner to reduce stockouts, excess inventory, and operational delays.
• Maintain accurate records of purchase orders, deliveries, order changes, supplier communication, and material-related issues.
• Ensure ordered materials and components meet company quality standards, approved specifications, and relevant regulatory requirements.
• Enter and update order details in the integrated supply chain system, ensuring accuracy of pricing, quantities, item details, and delivery schedules.
• Investigate and resolve order discrepancies, including incorrect items, delayed deliveries, quantity variances, and quality concerns.
• Ensure procurement-related activities comply with company policies, approval procedures, and relevant industry standards.
• Monitor and report on available stock levels in the market to support planning, replenishment, and dispatch decisions.
• Identify and analyse sales trends, demand patterns, and other material planning variables, incorporating insights into forecasting, inventory planning, and safety stock processes.
• Perform other related duties as assigned in line with the role’s purpose and business needs.

• Solid understanding of inventory management practices, demand planning, and replenishment processes.
• Knowledge of integrated supply chain systems and accurate system data maintenance.
• Strong analytical skills with the ability to interpret sales trends, stock data, and planning variables.
• Proficiency in Microsoft Excel and reporting tools.
• Excellent communication and stakeholder management skills.
• Detail-oriented, organised, and able to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and ability to follow up actions to closure.

• A recognised degree in Statistics, Economics, Supply Chain Management, or an equivalent field.