Vacancy title:
Director, People & Culture Executive Office

[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Human Resources]

Jobs at:
World Vision Kenya

Deadline of this Job:
Saturday, May 17 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Friday, July 4 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Key Responsibilities:

Location to be determined by the home country of the successful candidate, where WVI is registered to operate.

The Director, People & Culture Executive Office provides strategic oversight, support, counsel, advice, overall analysis, and recommended course of action to the Chief People Officer (CPO), in the areas of strategy, reporting, CPO communications, Global People & Culture (P&C) planning, coordination and integration, and special projects oversight. Responsible for planning, managing, and coordinating P&C governance-related activities and deliverables to the World Vision International (WVI) Board and Board Committees. Provides oversight and coordination for the CPO office in the above areas.

Leads the development of P&C policies, policy revisions, and ongoing P&C policy oversight, planning, review, simplification, and coordination. Engages beyond P&C in the development of critical policies that relate to the work of P&C, and provides meaningful access to those policies and related communications.

People & Culture (P&C) strategy development, Partnership P&C engagement, Chief People Officer communications, and P&C reporting – For the CPO, develop and articulate P&C strategy and build alignment across P&C in the Partnership towards implementation of P&C strategic and annual goals and objectives. Advise, develop, and review strategic and integrated CPO communications for the implementation of P&C strategy and P&C’s effective operations across the Partnership.

• Provide subject matter expertise, development, and review of reports/ documents for WVI Board, Executive Committee, and People Committee.
• Advise regarding executive leadership team (ExL) meeting agenda items and other required reporting. 
• For the CPO, plan, prepare, and coordinate leadership forums and meetings, including the People & Culture Leadership Forum (PCLF).
• The CPO will be effectively supported in developing P&C Strategy, engagement within P&C across the Partnership, P&C reporting to the Board and executives and externally, including the Accountability report, and CPO communications throughout the Partnership.
• The P&C strategy and priorities will be formulated, communicated, and understood.
• The CPO will have communicated effectively and as needed for the implementation of the P&C strategy and P&C’s rhythm of the business.
• Board and committee planning and preparation is smooth and delivered on time. The WVI Board and executives will have received reports required from P&C.
• P&C Leadership Forums and other leadership meetings will be effectively planned and executed.

People & Culture prioritisation and integration - Provide leadership, decision making, analysis and advice to CPO, GC P&C SLT and across P&C portfolios for the integration of P&C’s work. Advise CPO on P&C business prioritisation and integration of P&C’s work within P&C and with other WV functions. This includes clarifying P&C priorities on an ongoing basis, understanding the breadth and depth of P&C's projects and operations and promoting their alignment, to collaborate in the implementation of P&C projects, to identify and solve complex problems, to establish common understanding, to identify points of impact by new P&C initiatives, to deliver high quality end products and to promote consistent understanding of the work of P&C by key audiences and stakeholders.

• It also includes, on behalf of P&C and/or CPO (as proxy), engaging in cross-functional initiatives, oversight groups/ committees, working groups, and dialogue to resolve complex cross-functional issues. This also involves a review of other (non-P&C) policies as they relate to P&C and Policy Coordination Committee responsibilities.
• Effective implementation of complex P&C projects. Integrated within P&C, and the integration of P&C with other functions.
• P&C will be an effective partner in addressing the most critical P&C issues in the Partnership, and the most critical cross-functional work to bring resolution to matters requiring P&C participation

Chief People Officer Executive issues/projects – Support the CPO with issues emerging from within WV (e.g. requests by WVI Board, CEO, ExL, other executives or key stakeholders) or external to WV

• Coordinate annual performance processes in support of the WVI CEO and the President’s office. Plan, prepare, and coordinate inputs for both end-of-year review and priority planning for the next financial year, working closely with the ExL and WVI CEO and President.
• Evaluate issues to determine what P&C action is needed, priorities, and, according to priority, pivot as necessary to address those issues, determining who and how to resolve those issues. Engage with P&C colleagues to ensure important issues are given the necessary attention.
• P&C will be responsive to issues emerging from within WV and from outside P&C.
• Compile the CEO Critical Success Factors (CSF) annually, both the end-of-year metrics and the planned metrics for the next financial year.
• The WVI CEO and President’s end-of-year performance review process is effectively managed.
• Other projects as assigned by CPO will be completed.

People & Culture Policies - Lead and manage the P&C Policies function, including policy analysis and simplification, recommendations and development of new policies and policy revisions, policy retirement, ongoing policy review, integration and implementation.

• Represent P&C in policy planning and decision-making beyond P&C, including engaging with and influencing Partnership Leaders, Chief Legal Counsel and other executives related to critical policies, such as policies related to Safeguarding and Compliance and advising other departments, including Enterprise Risk Management, Safeguarding, Finance, Audit, Security and Information Security, to ensure sound and aligned policies for the Partnership.
• It includes oversight of policy development, including writing, review and approval processes.
• It also includes oversight of policy integration and communication, ensuring consistent information in policy databases, wvcentral and other P&C websites and platforms, P&C systems, operational materials, Financial Planning and Analysis (e.g., budget instructions), and advice regarding operational change at point of policy impact, ensuring staff and stakeholders are informed of policies and policy changes.
• The policy work also includes collaborating in the development of communications and training materials for efficient and effective policy implementation, Improved understanding of the strategy and priorities of GC P&C. Aligned implementation of projects and communications.
• Increased efficiency and effectiveness of GC P&C processes.
• Effective implementation of complex P&C projects.
• Integrated P&C functions. Reduction in contradictions and gaps in P&C operations, projects, and initiatives, across P&C portfolios.

Required Knowledge, Skills & Experience: 

• Graduate degree/master's degree in human resources, business, communications, law, or a similar field.
• 15 -20+ years of experience in human resources, communications, law, or a combination.
• Demonstrated experience in identifying and resolving complex problems, perceiving inconsistencies and gaps across portfolios, and recommending/implementing solutions.
• Ability to work well across multiple streams and multiple regions/geographies
• Ability to engage and influence executives effectively
• Ability to collaborate, build common understanding and shared interests, and influence individuals to strive for commonality and standardisation of business processes across the organisation.
• Exceptional relationship building skills
• Strong written and oral communication skills
• Consulting skills
• Strong business acumen
• Project management skills
• Offer input on issues and challenge the status quo / conventional wisdom
• Ability to promote change throughout the organisation
• Analytical, problem-solving and negotiation skills
• Alignment and integration skills
• Mature Christian Spiritual leadership
• Thorough knowledge of the World Vision Partnership - the strategy, structure and initiatives Depth of global experience with People & Culture portfolios and policies - thorough understanding of all aspects of the work of GC P&C Breadth of understanding the Partnership and the Global Centre function in relation to other GC departments and other parts of World Vision. Good knowledge of governance and employment regulatory compliance
• Strong written and verbal English
• Ability and willingness to travel to meet with the Chief People Officer, PCLF, other GC P&C SLT, and Regional P&C Directors as needed.

Preferred Experience, Knowledge, and/or other Qualifications:

• Broad and deep academic background - strong writing/communications, human resources, business, legal

Work Hours: 8

Experience: No Requirements

Level of Education: bachelor degree

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