Dispatch Associate
2025-06-06T05:45:03+00:00
Keep IT Cool
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https://www.raino.co.ke
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Transportation, Distribution, and Logistics
Manufacturing & Warehouse
2025-06-13T17:00:00+00:00
Kenya
8
Dispatch Associate at Keep IT Cool
Supported by Google, Keep IT Cool offers an advanced smart distribution platform that delivers cold chain services to underserved areas. This platform reduces post-harvest losses, improves market access, and enhances supply chain efficiency by 98%.
Job Purpose:
To oversee and coordinate all dispatch-related activities, ensuring efficient and timely delivery of products while maintaining product integrity, optimizing routes, supervising personnel, and ensuring complete documentation and stock accuracy.
Key Responsibilities:
Dispatch & Logistics Coordination:
- Optimize truck utilization by balancing load capacity, delivery schedules, and customer priorities.
- Monitor truck movements and coordinate with drivers for timely deliveries and pickups.
- Plan, coordinate, and oversee daily dispatch schedules.
- Allocate delivery routes efficiently with a strong understanding of Nairobi’s road network.
- Supervise casuals and drivers during dispatch operations.
- Ensure all dispatches are fully documented (invoices, delivery notes, logs).
Stock Management & Reconciliation:
- Receive and inspect incoming stock against delivery documents.
- Conduct daily and monthly stock reconciliation against Zoho/ERP systems.
- Maintain real-time cold-room stock balances and monitor for variances.
- Work with QA to verify product safety and quality before dispatch.
- Monitor stock levels and flag low or slow-moving SKUs.
- Oversee return logistics procedures and stock movement accuracy.
Order Processing & Verification:
- Verify customer orders against invoices and packing lists.
- Ensure accuracy in order picking, labeling, and cold-chain-compliant packing.
- Handle last-minute order changes swiftly and efficiently.
- Maintain communication with Sales for any order deviations.
Documentation & Reporting:
- Maintain accurate dispatch logs, vehicle allocation sheets, and stock movement records.
- Ensure compliance with SOPs for product traceability and dispatch accuracy.
- Prepare and submit daily, weekly, and monthly dispatch and reconciliation reports.
- Ensure documents are filed and archived correctly.
Team Leadership:
- Supervise loading/unloading teams ensuring hygiene and safety standards.
- Train dispatch staff and develop internal SOPs for dispatch processes.
- Assign daily tasks, monitor productivity, and ensure KPIs are met.
Cold-Room & Asset Management:
- Monitor and log cold-room temperatures regularly.
- Implement FIFO/LIFO stock rotation.
- Maintain proper cold-room organization and cleanliness.
- Ensure all cold-room products are batched and palletized.
- Keep accurate records of dispatch tools and equipment (crates, tags, machines).
- Escalate maintenance needs for cold-room assets.
Quality Control & Compliance:
- Inspect goods before loading for hygiene, quality, and temperature standards.
- Flag substandard or spoiled items to QA and Procurement.
- Maintain cold-chain and minimize spoilage through correct product handling.
- Uphold cleanliness during and after all dispatch activities.
Qualifications & Skills:
- Minimum 2 years’ experience in FMCG dispatch operations.
- Proficient in Microsoft Excel and inventory software (Zoho, ERP).
- In-depth knowledge of Nairobi’s routes and logistics planning.
- Demonstrated leadership in supervising casual teams.
- Strong organizational, analytical, and communication skills.
- High attention to detail, accuracy, and time management.
- Physically fit, with flexibility to work in cold environments and irregular hours.
Dispatch & Logistics Coordination: Optimize truck utilization by balancing load capacity, delivery schedules, and customer priorities. Monitor truck movements and coordinate with drivers for timely deliveries and pickups. Plan, coordinate, and oversee daily dispatch schedules. Allocate delivery routes efficiently with a strong understanding of Nairobi’s road network. Supervise casuals and drivers during dispatch operations. Ensure all dispatches are fully documented (invoices, delivery notes, logs). Stock Management & Reconciliation: Receive and inspect incoming stock against delivery documents. Conduct daily and monthly stock reconciliation against Zoho/ERP systems. Maintain real-time cold-room stock balances and monitor for variances. Work with QA to verify product safety and quality before dispatch. Monitor stock levels and flag low or slow-moving SKUs. Oversee return logistics procedures and stock movement accuracy. Order Processing & Verification: Verify customer orders against invoices and packing lists. Ensure accuracy in order picking, labeling, and cold-chain-compliant packing. Handle last-minute order changes swiftly and efficiently. Maintain communication with Sales for any order deviations. Documentation & Reporting: Maintain accurate dispatch logs, vehicle allocation sheets, and stock movement records. Ensure compliance with SOPs for product traceability and dispatch accuracy. Prepare and submit daily, weekly, and monthly dispatch and reconciliation reports. Ensure documents are filed and archived correctly. Team Leadership: Supervise loading/unloading teams ensuring hygiene and safety standards. Train dispatch staff and develop internal SOPs for dispatch processes. Assign daily tasks, monitor productivity, and ensure KPIs are met. Cold-Room & Asset Management: Monitor and log cold-room temperatures regularly. Implement FIFO/LIFO stock rotation. Maintain proper cold-room organization and cleanliness. Ensure all cold-room products are batched and palletized. Keep accurate records of dispatch tools and equipment (crates, tags, machines). Escalate maintenance needs for cold-room assets. Quality Control & Compliance: Inspect goods before loading for hygiene, quality, and temperature standards. Flag substandard or spoiled items to QA and Procurement. Maintain cold-chain and minimize spoilage through correct product handling. Uphold cleanliness during and after all dispatch activities.
Strong organizational, analytical, and communication skills. High attention to detail, accuracy, and time management.
Minimum 2 years’ experience in FMCG dispatch operations. Proficient in Microsoft Excel and inventory software (Zoho, ERP). In-depth knowledge of Nairobi’s routes and logistics planning. Demonstrated leadership in supervising casual teams. Physically fit, with flexibility to work in cold environments and irregular hours. Method of ApplicationInterested and qualified? Go to Keep IT Cool on www.raino.co.ke to apply Build your CV for free. Download in different templates.
JOB-6842805fe8586
Vacancy title:
Dispatch Associate
[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Manufacturing & Warehouse]
Jobs at:
Keep IT Cool
Deadline of this Job:
Friday, June 13 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Friday, June 6 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Dispatch Associate at Keep IT Cool
Supported by Google, Keep IT Cool offers an advanced smart distribution platform that delivers cold chain services to underserved areas. This platform reduces post-harvest losses, improves market access, and enhances supply chain efficiency by 98%.
Job Purpose:
To oversee and coordinate all dispatch-related activities, ensuring efficient and timely delivery of products while maintaining product integrity, optimizing routes, supervising personnel, and ensuring complete documentation and stock accuracy.
Key Responsibilities:
Dispatch & Logistics Coordination:
- Optimize truck utilization by balancing load capacity, delivery schedules, and customer priorities.
- Monitor truck movements and coordinate with drivers for timely deliveries and pickups.
- Plan, coordinate, and oversee daily dispatch schedules.
- Allocate delivery routes efficiently with a strong understanding of Nairobi’s road network.
- Supervise casuals and drivers during dispatch operations.
- Ensure all dispatches are fully documented (invoices, delivery notes, logs).
Stock Management & Reconciliation:
- Receive and inspect incoming stock against delivery documents.
- Conduct daily and monthly stock reconciliation against Zoho/ERP systems.
- Maintain real-time cold-room stock balances and monitor for variances.
- Work with QA to verify product safety and quality before dispatch.
- Monitor stock levels and flag low or slow-moving SKUs.
- Oversee return logistics procedures and stock movement accuracy.
Order Processing & Verification:
- Verify customer orders against invoices and packing lists.
- Ensure accuracy in order picking, labeling, and cold-chain-compliant packing.
- Handle last-minute order changes swiftly and efficiently.
- Maintain communication with Sales for any order deviations.
Documentation & Reporting:
- Maintain accurate dispatch logs, vehicle allocation sheets, and stock movement records.
- Ensure compliance with SOPs for product traceability and dispatch accuracy.
- Prepare and submit daily, weekly, and monthly dispatch and reconciliation reports.
- Ensure documents are filed and archived correctly.
Team Leadership:
- Supervise loading/unloading teams ensuring hygiene and safety standards.
- Train dispatch staff and develop internal SOPs for dispatch processes.
- Assign daily tasks, monitor productivity, and ensure KPIs are met.
Cold-Room & Asset Management:
- Monitor and log cold-room temperatures regularly.
- Implement FIFO/LIFO stock rotation.
- Maintain proper cold-room organization and cleanliness.
- Ensure all cold-room products are batched and palletized.
- Keep accurate records of dispatch tools and equipment (crates, tags, machines).
- Escalate maintenance needs for cold-room assets.
Quality Control & Compliance:
- Inspect goods before loading for hygiene, quality, and temperature standards.
- Flag substandard or spoiled items to QA and Procurement.
- Maintain cold-chain and minimize spoilage through correct product handling.
- Uphold cleanliness during and after all dispatch activities.
Qualifications & Skills:
- Minimum 2 years’ experience in FMCG dispatch operations.
- Proficient in Microsoft Excel and inventory software (Zoho, ERP).
- In-depth knowledge of Nairobi’s routes and logistics planning.
- Demonstrated leadership in supervising casual teams.
- Strong organizational, analytical, and communication skills.
- High attention to detail, accuracy, and time management.
- Physically fit, with flexibility to work in cold environments and irregular hours.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click Here to Apply
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