Job summary

We are seeking a committed Engagement & Performance Officer (Volunteer) to support recruitment, onboarding, and performance tracking of volunteers at YIDP. This is an unpaid volunteer role ideal for individuals passionate about people management, leadership, and youth empowerment.

Min Qualification:

Bachelors

Experience Level:

Mid level

Experience Length:

2 years

Job descriptions & requirements

The Youth Initiative Development Programme (YIDP) is looking for a committed and detail-oriented Engagement & Performance Officer (Volunteer) to support the management and growth of our volunteer workforce.

Key Responsibilities:

• Support recruitment, screening, and onboarding of volunteers
• Manage volunteer records, agreements, and documentation
• Track volunteer performance and ensure accountability
• Coordinate onboarding sessions and team engagement activities
• Monitor attendance, task completion, and reporting across departments
• Support capacity building, training, and internal communication
• Work closely with department leads to ensure team effectiveness

Requirements:

• Diploma or Degree in Human Resource, Business Administration, Psychology, or related field
• Strong organizational and communication skills
• Ability to manage multiple tasks and meet deadlines
• Experience in volunteer management or administration is an added advantage
• Proficiency in Google Workspace (Docs, Sheets, Drive)
• Passion for youth empowerment and social impact

Work Details:

• Remote (Online) with occasional meetings
• 5–10 hours per week
• Volunteer (Unpaid) position

Communication Organization Team Coordination Volunteer Management Google Workspace Data Tracking Reporting Time Management Problem Solving Interpersonal Skills

• Support recruitment, screening, and onboarding of volunteers
• Manage volunteer records, agreements, and documentation
• Track volunteer performance and ensure accountability
• Coordinate onboarding sessions and team engagement activities
• Monitor attendance, task completion, and reporting across departments
• Support capacity building, training, and internal communication
• Work closely with department leads to ensure team effectiveness

• Communication
• Organization
• Team Coordination
• Volunteer Management
• Google Workspace
• Data Tracking
• Reporting
• Time Management
• Problem Solving
• Interpersonal Skills

• Diploma or Degree in Human Resource, Business Administration, Psychology, or related field
• Strong organizational and communication skills
• Ability to manage multiple tasks and meet deadlines
• Experience in volunteer management or administration is an added advantage
• Proficiency in Google Workspace (Docs, Sheets, Drive)
• Passion for youth empowerment and social impact