General Clerk Associate Representative
2025-06-17T15:59:35+00:00
Cigna
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8121/logo/cigna.png
https://www.cigna-africa.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Healthcare
Admin & Office
2025-07-01T17:00:00+00:00
Kenya
8
General Clerk Associate Representative at Cigna
Job Description*
Responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back-office environment. The candidate ensures there is consistency in timely delivery of quality and quantity to meet set parameters measures to meet Service Level Agreements
Responsibilities
- Receiving and documenting claims both electronic and paper claims
- Sorting, processing, and vetting claims firsthand for claims payment and ensuring they are accurately assigned.
- File management and classification of data and supporting reporting compilation.
- Electronic transfer of received claims to the various platforms.
- Managing the flow between members and provider claims
- Processing member and provider claims within stipulated Turn Around Times
- Managing the different channels through which claims are received.
- Cross reference of emails received from members and providers for further processing.
- Any other tasks as allocated.
Requirements*:
- Active language knowledge of at least English (additional languages are a plus)
- Executes assignments accurately and pays attention to detail.
- Ability to plan and organize tasks independently.
- Excellent time management skills with ability to continuously prioritize set tasks accordingly.
- Upholds utmost discretion when handling confidential information.
- Ability to handle large quantities of paper and electronic documents.
- Works to deliver consistently even under pressure.
- Self-Driven and can work with little or no supervision.
- Ability to work collaboratively within a team.
- Proficient in the use of Spreadsheets, word-processing and associated office IT Skills with CRM systems (e.g.) Salesforce with accurate data inputting.
- Accountability – assumes ownership for achieving personal results.
- Customer focused while executing mundane tasks.
- Copes well in a changing environment
Education*: new Diploma and Bachelor's degree (Any) - medical, Paramedical, Commerce, Statistics, Mathematics, Economics or Science, guided by job market
Experience Range*: Role open to new or early career Diploma and bachelor's degree, guided by job market
Foundational Skills* -
- Routine Operations Tasks execution
Receiving and documenting claims both electronic and paper claims Sorting, processing, and vetting claims firsthand for claims payment and ensuring they are accurately assigned. File management and classification of data and supporting reporting compilation. Electronic transfer of received claims to the various platforms. Managing the flow between members and provider claims Processing member and provider claims within stipulated Turn Around Times Managing the different channels through which claims are received. Cross reference of emails received from members and providers for further processing. Any other tasks as allocated.
Routine Operations Tasks execution
Active language knowledge of at least English (additional languages are a plus) Executes assignments accurately and pays attention to detail. Ability to plan and organize tasks independently. Excellent time management skills with ability to continuously prioritize set tasks accordingly. Upholds utmost discretion when handling confidential information. Ability to handle large quantities of paper and electronic documents. Works to deliver consistently even under pressure. Self-Driven and can work with little or no supervision. Ability to work collaboratively within a team. Proficient in the use of Spreadsheets, word-processing and associated office IT Skills with CRM systems (e.g.) Salesforce with accurate data inputting. Accountability – assumes ownership for achieving personal results. Customer focused while executing mundane tasks. Copes well in a changing environment Education*: new Diploma and Bachelor's degree (Any) - medical, Paramedical, Commerce, Statistics, Mathematics, Economics or Science, guided by job market Experience Range*: Role open to new or early career Diploma and bachelor's degree, guided by job marke
No Requirements
JOB-685190e724199
Vacancy title:
General Clerk Associate Representative
[Type: FULL_TIME, Industry: Healthcare, Category: Admin & Office]
Jobs at:
Cigna
Deadline of this Job:
Tuesday, July 1 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Tuesday, June 17 2025, Base Salary: Not Disclosed
Similar Jobs in Kenya
Learn more about Cigna
Cigna jobs in Kenya
JOB DETAILS:
General Clerk Associate Representative at Cigna
Job Description*
Responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back-office environment. The candidate ensures there is consistency in timely delivery of quality and quantity to meet set parameters measures to meet Service Level Agreements
Responsibilities
- Receiving and documenting claims both electronic and paper claims
- Sorting, processing, and vetting claims firsthand for claims payment and ensuring they are accurately assigned.
- File management and classification of data and supporting reporting compilation.
- Electronic transfer of received claims to the various platforms.
- Managing the flow between members and provider claims
- Processing member and provider claims within stipulated Turn Around Times
- Managing the different channels through which claims are received.
- Cross reference of emails received from members and providers for further processing.
- Any other tasks as allocated.
Requirements*:
- Active language knowledge of at least English (additional languages are a plus)
- Executes assignments accurately and pays attention to detail.
- Ability to plan and organize tasks independently.
- Excellent time management skills with ability to continuously prioritize set tasks accordingly.
- Upholds utmost discretion when handling confidential information.
- Ability to handle large quantities of paper and electronic documents.
- Works to deliver consistently even under pressure.
- Self-Driven and can work with little or no supervision.
- Ability to work collaboratively within a team.
- Proficient in the use of Spreadsheets, word-processing and associated office IT Skills with CRM systems (e.g.) Salesforce with accurate data inputting.
- Accountability – assumes ownership for achieving personal results.
- Customer focused while executing mundane tasks.
- Copes well in a changing environment
Education*: new Diploma and Bachelor's degree (Any) - medical, Paramedical, Commerce, Statistics, Mathematics, Economics or Science, guided by job market
Experience Range*: Role open to new or early career Diploma and bachelor's degree, guided by job market
Foundational Skills* -
- Routine Operations Tasks execution
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click Here to Apply
All Jobs | QUICK ALERT SUBSCRIPTION
