Mellis Insurance Agency

Create. Connect. Grow.

We Are Hiring!

Core Roles and Responsibilities

Graphic Design and Brand Management

• Create flyers, posters, brochures, presentations, infographics, digital adverts and templates.
• Apply approved brand guidelines, maintain consistent branded assets, and prepare print- and digital-ready files.

Social Media Planning

• Develop social media strategies and monthly content calendars.
• Research audiences, competitors and trends.
• Plan content around campaign promotions, events and business objectives.

Content Creation

• Shoot, edit and publish organic content.
• Write captions, headlines and calls to action.
• Produce graphics, carousels, reels and short videos.
• Adapt content for each platform, fact-check content and obtain approvals.

Platform and Community Management

• Manage assigned accounts.
• Schedule and publish approved content.
• Check formatting, links and tags.
• Monitor comments and messages.
• Respond within agreed times and escalate complaints, sensitive enquiries and sales leads appropriately.

Analytics and Campaign Optimisation

• Track reach, impressions, engagement, follower growth, video performance and clicks.
• Provide reports with recommendations, test visuals, headlines and calls to action, and support paid social campaigns when assigned.

Collaboration and Administration

• Coordinate with management, marketing, sales and client teams.
• Manage deadlines and feedback.
• Maintain trackers and files.
• Follow copyright, privacy, accessibility and responsible AI practices.

Essential Skills

• Proven social media expertise in account management, scheduling and audience engagement across multiple platforms.
• Content creation skills covering copywriting, storytelling and content planning.
• Basic photography, videography and short-form video editing.
• Ability to interpret platform insights, engagement and growth metrics, reporting and conversion tracking.
• Proficiency in Canva, Meta Business Suite, CapCut or another video editor for creating digital assets such as flyers, carousels and reels.
• Familiarity with platform-native analytics.
• Planning skills using tools such as Google Tasks and Google Calendar.

Qualifications and Experience

• Diploma or degree in Graphic Design, Digital Marketing, Communication, Multimedia or a related field. Equivalent practical experience may be relevant.
• A portfolio showing professional designs, branded content and campaign examples.
• Experience managing business social media accounts, publishing content and engaging audiences.
• Ability to prepare performance reports and explain results, with basic-to-intermediate short-form video editing skills.
• Strong written and verbal communication, creativity, organisation, attention to detail, accountability and collaboration.

• Create flyers, posters, brochures, presentations, infographics, digital adverts and templates.
• Apply approved brand guidelines, maintain consistent branded assets, and prepare print- and digital-ready files.
• Develop social media strategies and monthly content calendars.
• Research audiences, competitors and trends.
• Plan content around campaign promotions, events and business objectives.
• Shoot, edit and publish organic content.
• Write captions, headlines and calls to action.
• Produce graphics, carousels, reels and short videos.
• Adapt content for each platform, fact-check content and obtain approvals.
• Manage assigned accounts.
• Schedule and publish approved content.
• Check formatting, links and tags.
• Monitor comments and messages.
• Respond within agreed times and escalate complaints, sensitive enquiries and sales leads appropriately.
• Track reach, impressions, engagement, follower growth, video performance and clicks.
• Provide reports with recommendations, test visuals, headlines and calls to action, and support paid social campaigns when assigned.
• Coordinate with management, marketing, sales and client teams.
• Manage deadlines and feedback.
• Maintain trackers and files.
• Follow copyright, privacy, accessibility and responsible AI practices.

• Proven social media expertise in account management, scheduling and audience engagement across multiple platforms.
• Content creation skills covering copywriting, storytelling and content planning.
• Basic photography, videography and short-form video editing.
• Ability to interpret platform insights, engagement and growth metrics, reporting and conversion tracking.
• Proficiency in Canva, Meta Business Suite, CapCut or another video editor for creating digital assets such as flyers, carousels and reels.
• Familiarity with platform-native analytics.
• Planning skills using tools such as Google Tasks and Google Calendar.
• Strong written and verbal communication, creativity, organisation, attention to detail, accountability and collaboration.

• Diploma or degree in Graphic Design, Digital Marketing, Communication, Multimedia or a related field. Equivalent practical experience may be relevant.
• A portfolio showing professional designs, branded content and campaign examples.
• Experience managing business social media accounts, publishing content and engaging audiences.
• Ability to prepare performance reports and explain results, with basic-to-intermediate short-form video editing skills.