Group Product Head – Merchant Payments
2025-06-14T06:14:02+00:00
Equity Bank
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https://equitygroupholdings.com/ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Banking
Computer & IT
2025-06-28T17:00:00+00:00
Kenya
8
- As the Group Product Head of Merchant Payments, you will play a pivotal role in shaping and executing our payments strategic initiatives, with specific focus on merchant payments and value added services (VAS) in the merchants space. Working closely with the Group Head of Payments and other key stakeholders, you will be responsible for developing and implementing innovative solutions that enhance our payment capabilities, optimize efficiency, and ensure compliance with regulatory standards. You will lead a team of skilled professionals, fostering a culture of collaboration, innovation, and continuous improvement.
Key Responsibilities:
- Collaborate with the Group Head of Payments to define and execute merchant payments strategy aligned with business objectives.
- Lead the design, development, and implementation of merchant payments solutions, leveraging emerging technologies and industry best practices.
- Provide technical expertise and guidance to the team, fostering a culture of excellence and continuous learning.
- Work closely with subsidiaries technology and commercial teams to identify priority merchant categories, emerging payment technologies and opportunities to be exploited for the betterment of customer experience and business growth
- Own merchant payment strategies including resolving for current pain points, defining opportunities and ensuring both merchant and customer experience excellence is achieved within the subsidiaries while complying with relevant regulatory requirements.
- Manage the day-to-day operations of the merchant payments squad ensuring timely and quality delivery of projects and initiatives.
- Drive innovation by identifying opportunities to enhance payment systems, streamline processes, and improve the overall customer experience.
- Stay abreast of industry trends, regulatory changes, and emerging technologies, incorporating relevant insights into our payment technology strategy.
- Collaborate with cross-functional teams, including commercial, technology, compliance, and risk management, to ensure alignment and mitigate operational risks.
- Establish and maintain strong relationships with external partners, vendors, and industry stakeholders.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience (5+ years) in product management and payment technology, with a track record of delivering complex projects and initiatives.
- Strong technical background with expertise in payment systems, including but not limited to merchant acquiring, POS terminals, contactless payments, card payments, mobile payments, real-time payments and API technologies.
- Proven experience in delivering products in agile setup with focus on external stakeholders engagement. Experience as a Product Owner or Product Manager highly desirable.
- Experience managing and leading a team of technical professionals, fostering a collaborative and high-performing culture.
- Deep understanding of regulatory requirements and compliance standards related to payment processing.
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
- Strong analytical and problem-solving skills, with a strategic mindset and the ability to think critically about complex issues.
- Proven ability to thrive in a fast-paced environment, managing multiple priorities and driving results.
Collaborate with the Group Head of Payments to define and execute merchant payments strategy aligned with business objectives. Lead the design, development, and implementation of merchant payments solutions, leveraging emerging technologies and industry best practices. Provide technical expertise and guidance to the team, fostering a culture of excellence and continuous learning. Work closely with subsidiaries technology and commercial teams to identify priority merchant categories, emerging payment technologies and opportunities to be exploited for the betterment of customer experience and business growth Own merchant payment strategies including resolving for current pain points, defining opportunities and ensuring both merchant and customer experience excellence is achieved within the subsidiaries while complying with relevant regulatory requirements. Manage the day-to-day operations of the merchant payments squad ensuring timely and quality delivery of projects and initiatives. Drive innovation by identifying opportunities to enhance payment systems, streamline processes, and improve the overall customer experience. Stay abreast of industry trends, regulatory changes, and emerging technologies, incorporating relevant insights into our payment technology strategy. Collaborate with cross-functional teams, including commercial, technology, compliance, and risk management, to ensure alignment and mitigate operational risks. Establish and maintain strong relationships with external partners, vendors, and industry stakeholders.
Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience (5+ years) in product management and payment technology, with a track record of delivering complex projects and initiatives. Strong technical background with expertise in payment systems, including but not limited to merchant acquiring, POS terminals, contactless payments, card payments, mobile payments, real-time payments and API technologies. Proven experience in delivering products in agile setup with focus on external stakeholders engagement. Experience as a Product Owner or Product Manager highly desirable. Experience managing and leading a team of technical professionals, fostering a collaborative and high-performing culture. Deep understanding of regulatory requirements and compliance standards related to payment processing. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Strong analytical and problem-solving skills, with a strategic mindset and the ability to think critically about complex issues. Proven ability to thrive in a fast-paced environment, managing multiple priorities and driving results.
JOB-684d132ac9a27
Vacancy title:
Group Product Head – Merchant Payments
[Type: FULL_TIME, Industry: Banking, Category: Computer & IT]
Jobs at:
Equity Bank
Deadline of this Job:
Saturday, June 28 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Saturday, June 14 2025, Base Salary: Not Disclosed
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JOB DETAILS:
- As the Group Product Head of Merchant Payments, you will play a pivotal role in shaping and executing our payments strategic initiatives, with specific focus on merchant payments and value added services (VAS) in the merchants space. Working closely with the Group Head of Payments and other key stakeholders, you will be responsible for developing and implementing innovative solutions that enhance our payment capabilities, optimize efficiency, and ensure compliance with regulatory standards. You will lead a team of skilled professionals, fostering a culture of collaboration, innovation, and continuous improvement.
Key Responsibilities:
- Collaborate with the Group Head of Payments to define and execute merchant payments strategy aligned with business objectives.
- Lead the design, development, and implementation of merchant payments solutions, leveraging emerging technologies and industry best practices.
- Provide technical expertise and guidance to the team, fostering a culture of excellence and continuous learning.
- Work closely with subsidiaries technology and commercial teams to identify priority merchant categories, emerging payment technologies and opportunities to be exploited for the betterment of customer experience and business growth
- Own merchant payment strategies including resolving for current pain points, defining opportunities and ensuring both merchant and customer experience excellence is achieved within the subsidiaries while complying with relevant regulatory requirements.
- Manage the day-to-day operations of the merchant payments squad ensuring timely and quality delivery of projects and initiatives.
- Drive innovation by identifying opportunities to enhance payment systems, streamline processes, and improve the overall customer experience.
- Stay abreast of industry trends, regulatory changes, and emerging technologies, incorporating relevant insights into our payment technology strategy.
- Collaborate with cross-functional teams, including commercial, technology, compliance, and risk management, to ensure alignment and mitigate operational risks.
- Establish and maintain strong relationships with external partners, vendors, and industry stakeholders.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience (5+ years) in product management and payment technology, with a track record of delivering complex projects and initiatives.
- Strong technical background with expertise in payment systems, including but not limited to merchant acquiring, POS terminals, contactless payments, card payments, mobile payments, real-time payments and API technologies.
- Proven experience in delivering products in agile setup with focus on external stakeholders engagement. Experience as a Product Owner or Product Manager highly desirable.
- Experience managing and leading a team of technical professionals, fostering a collaborative and high-performing culture.
- Deep understanding of regulatory requirements and compliance standards related to payment processing.
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
- Strong analytical and problem-solving skills, with a strategic mindset and the ability to think critically about complex issues.
- Proven ability to thrive in a fast-paced environment, managing multiple priorities and driving results.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
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