The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeti...

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Human Resource Management

Develop, implement, and periodically review human resource policies, procedures, and systems in line with applicable labour laws and best practices.

Coordinate recruitment, selection, placement, and induction of staff to ensure the Union attracts and retains competent personnel.

Oversee performance management systems including staff appraisal, target setting, and performance improvement initiatives.

Coordinate staff training and development programs to enhance employee skills and organizational productivity.

Manage employee relations, including handling disciplinary matters, grievances, and dispute resolution in accordance with labour laws and HR policies.

Provide guidance to management and staff on human resource matters and labour relations.

Maintain accurate and confidential personnel records and HR information systems.

Compensation and Benefits Administration

Develop and administer competitive compensation and benefits structures aligned with the Union’s policies and financial sustainability.

Oversee payroll administration and statutory deductions in compliance with government regulations.

Advise management on staff remuneration, benefits, and welfare programs.

Administration and Office Management

Oversee general administrative services including office operations, asset management, logistics, and procurement coordination.

Ensure effective management of office facilities, equipment, and utilities.

Coordinate transport, security, and maintenance services to ensure smooth operations of the Union.

Ensure proper custody and maintenance of official records and documentation.

Policy Compliance and Governance

Ensure compliance with labour laws, occupational health and safety standards, and other relevant statutory requirements.

Support management in implementing good corporate governance practices within the Union.

Provide administrative support to the Chief Executive Officer and senior management on HR and administrative matters.

Strategic and Institutional Support

Participate in the development and implementation of the Union’s strategic plans and organizational development initiatives.

Prepare periodic reports on human resource and administrative matters for management and the Board.

Promote a positive organizational culture aligned with cooperative values and principles.

Minimum Qualifications and Experience

Bachelor’s degree in human resource management, Business Administration, Public Administration, or a related field from a recognized university.

Master’s degree in human resource management, Business Administration, or a related field will be an added advantage.

Professional qualification in Human Resource Management such as Certified Human Resource Professional (CHRP-K) or equivalent.

Must be a member in good standing of the Institute of Human Resource Management (IHRM).

Minimum of 5-10years relevant work experience in human resource and administration, at least three (3) years in a senior management position.

Experience working in the cooperative sector, financial institutions, or large membership organizations will be an added advantage.

Key Competencies and Skills

Strong knowledge of Kenyan labour laws and HR best practices.

Demonstrated leadership, managerial, and supervisory skills.

Excellent communication, interpersonal, and negotiation skills.

High level of integrity, professionalism, and confidentiality.

Strong organizational and administrative abilities.

Proficiency in HR information systems and office management systems.

Ability to work under pressure and manage multiple priorities.

Personal Attributes

High integrity and ethical standards.

Strategic thinker with strong analytical skills.

Team player with strong leadership capabilities.

Strong problem-solving and decision-making abilities.

• Develop, implement, and periodically review human resource policies, procedures, and systems in line with applicable labour laws and best practices.
• Coordinate recruitment, selection, placement, and induction of staff to ensure the Union attracts and retains competent personnel.
• Oversee performance management systems including staff appraisal, target setting, and performance improvement initiatives.
• Coordinate staff training and development programs to enhance employee skills and organizational productivity.
• Manage employee relations, including handling disciplinary matters, grievances, and dispute resolution in accordance with labour laws and HR policies.
• Provide guidance to management and staff on human resource matters and labour relations.
• Maintain accurate and confidential personnel records and HR information systems.
• Develop and administer competitive compensation and benefits structures aligned with the Union’s policies and financial sustainability.
• Oversee payroll administration and statutory deductions in compliance with government regulations.
• Advise management on staff remuneration, benefits, and welfare programs.
• Oversee general administrative services including office operations, asset management, logistics, and procurement coordination.
• Ensure effective management of office facilities, equipment, and utilities.
• Coordinate transport, security, and maintenance services to ensure smooth operations of the Union.
• Ensure proper custody and maintenance of official records and documentation.
• Ensure compliance with labour laws, occupational health and safety standards, and other relevant statutory requirements.
• Support management in implementing good corporate governance practices within the Union.
• Provide administrative support to the Chief Executive Officer and senior management on HR and administrative matters.
• Participate in the development and implementation of the Union’s strategic plans and organizational development initiatives.
• Prepare periodic reports on human resource and administrative matters for management and the Board.
• Promote a positive organizational culture aligned with cooperative values and principles.

• Strong knowledge of Kenyan labour laws and HR best practices.
• Demonstrated leadership, managerial, and supervisory skills.
• Excellent communication, interpersonal, and negotiation skills.
• High level of integrity, professionalism, and confidentiality.
• Strong organizational and administrative abilities.
• Proficiency in HR information systems and office management systems.
• Ability to work under pressure and manage multiple priorities.
• High integrity and ethical standards.
• Strategic thinker with strong analytical skills.
• Team player with strong leadership capabilities.
• Strong problem-solving and decision-making abilities.

• Bachelor’s degree in human resource management, Business Administration, Public Administration, or a related field from a recognized university.
• Master’s degree in human resource management, Business Administration, or a related field will be an added advantage.
• Professional qualification in Human Resource Management such as Certified Human Resource Professional (CHRP-K) or equivalent.
• Must be a member in good standing of the Institute of Human Resource Management (IHRM).