IT Performance & Capacity Analyst
2025-07-04T10:24:36+00:00
World Vision Kenya
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8131/logo/wv.png
https://www.wvi.org/kenya
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Nonprofit, and NGO
Computer & IT
2025-05-17T17:00:00+00:00
Kenya
8
Key Responsibilities:
- The IT Performance and Capacity Analyst ensures the stability and scalability of IT systems by monitoring performance and forecasting capacity needs. This role supports data-driven decision-making for infrastructure investment and optimization.
- Are you a data-driven thinker who loves ensuring systems run smoothly and scale smartly? As an IT Performance & Capacity Analyst, you’ll help us monitor, forecast, and optimize the performance of critical IT infrastructure that supports our mission in over 100 countries. You'll work with cloud and hybrid platforms, helping us align operations with real-world needs.
- If you're passionate about meaningful tech and want to apply your expertise in a mission-driven environment, we’d love you on our team!
Key Responsibilities:
- Monitor and assess performance metrics across systems and services.
- Forecast infrastructure and service capacity needs based on business growth.
- Collaborate with IT Operations Management (ITOM) teams to align monitoring and capacity planning.
- Provide performance and capacity reports to technical and non-technical stakeholders.
- Recommend optimization actions to enhance operational efficiency.
- Provide support, guidance, and collaboration to field office IT staff across all regions to ensure consistent service delivery and alignment with global standards.
- Work collaboratively within Agile teams, embracing iterative delivery, continuous improvement, and adaptive planning as part of the organization's new ways of working.
Key Skills and Competencies:
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- At least 3+ years of experience in IT performance monitoring and capacity planning
- Deep understanding of IT Operations Management (ITOM) tools for real-time monitoring and performance analytics.
- Value-driven decision-making, aligning capacity with operational and financial priorities.
- Problem-solving mindset that anticipates bottlenecks and proposes data-backed solutions.
- Customer-centric focus on delivering smooth, scalable digital experiences globally.
KEY RESPONSIBILITIES: Provide support, guidance, and collaboration to field office IT staff across all regions to ensure consistent service delivery and alignment with global standards. Manage and maintain cloud-based databases (e.g., Azure SQL, Amazon RDS, PostgreSQL, MySQL) across production and non-production environments. Implement and monitor backup, high availability, and disaster recovery strategies. Optimize database performance through indexing, tuning, and automation. Ensure database security and compliance with organizational and regulatory requirements. Collaborate with developers, architects, and infrastructure teams to support application performance and scalability. Implement Infrastructure as Code (IaC) practices for consistent and automated database deployments. Conduct proactive monitoring and capacity planning using ITOM tools. Work collaboratively within Agile teams, embracing iterative delivery, continuous improvement, and adaptive planning as part of the organization's new ways of working.
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE: Bachelor’s degree in programming/systems, computer science, information systems, or mathematics, specialized training, certification or equivalent work experience. Has a broad level of understanding surrounding information systems and application and/or web standards. Preference will be given to candidates with experience in Terraform and Azure DevOps. Familiarity with GitHub Actions, Ansible, or scripting tools such as PowerShell or Python is highly desirable. Security-first mindset is essential in all aspects of cloud infrastructure and operations. Strong understanding of IT Operations Management (ITOM) and database observability. Experience with public cloud platforms (Azure, AWS) and cloud-native database services. Problem-solving skills with a value-driven mindset, focusing on service optimization and reliability. Customer-centric approach—understanding how database performance impacts end-user experience and business outcomes. Strong scripting and automation skills (e.g., PowerShell, Terraform, Python) for DevOps integration.
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE: Bachelor’s degree in programming/systems, computer science, information systems, or mathematics, specialized training, certification or equivalent work experience. Has a broad level of understanding surrounding information systems and application and/or web standards. Preference will be given to candidates with experience in Terraform and Azure DevOps. Familiarity with GitHub Actions, Ansible, or scripting tools such as PowerShell or Python is highly desirable. Security-first mindset is essential in all aspects of cloud infrastructure and operations. Strong understanding of IT Operations Management (ITOM) and database observability. Experience with public cloud platforms (Azure, AWS) and cloud-native database services. Problem-solving skills with a value-driven mindset, focusing on service optimization and reliability. Customer-centric approach—understanding how database performance impacts end-user experience and business outcomes. Strong scripting and automation skills (e.g., PowerShell, Terraform, Python) for DevOps integration.
No Requirements
JOB-6867abe4c6c93
Vacancy title:
IT Performance & Capacity Analyst
[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Computer & IT]
Jobs at:
World Vision Kenya
Deadline of this Job:
Saturday, May 17 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Friday, July 4 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Key Responsibilities:
- The IT Performance and Capacity Analyst ensures the stability and scalability of IT systems by monitoring performance and forecasting capacity needs. This role supports data-driven decision-making for infrastructure investment and optimization.
- Are you a data-driven thinker who loves ensuring systems run smoothly and scale smartly? As an IT Performance & Capacity Analyst, you’ll help us monitor, forecast, and optimize the performance of critical IT infrastructure that supports our mission in over 100 countries. You'll work with cloud and hybrid platforms, helping us align operations with real-world needs.
- If you're passionate about meaningful tech and want to apply your expertise in a mission-driven environment, we’d love you on our team!
Key Responsibilities:
- Monitor and assess performance metrics across systems and services.
- Forecast infrastructure and service capacity needs based on business growth.
- Collaborate with IT Operations Management (ITOM) teams to align monitoring and capacity planning.
- Provide performance and capacity reports to technical and non-technical stakeholders.
- Recommend optimization actions to enhance operational efficiency.
- Provide support, guidance, and collaboration to field office IT staff across all regions to ensure consistent service delivery and alignment with global standards.
- Work collaboratively within Agile teams, embracing iterative delivery, continuous improvement, and adaptive planning as part of the organization's new ways of working.
Key Skills and Competencies:
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- At least 3+ years of experience in IT performance monitoring and capacity planning
- Deep understanding of IT Operations Management (ITOM) tools for real-time monitoring and performance analytics.
- Value-driven decision-making, aligning capacity with operational and financial priorities.
- Problem-solving mindset that anticipates bottlenecks and proposes data-backed solutions.
- Customer-centric focus on delivering smooth, scalable digital experiences globally.
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure
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