AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.

Mission Description

Lead Generation: shall actively seek new sales opportunities through various methods, including cold calling, mail outreach, the use of data from AGL CRM software and follow up on inbound sales leads.

Customer Communication: engage potential and existing customers to understand their needs, answer their inquiries and provide service/solution information.

Sales Presentation: create and deliver tailored sales presentation to showcase the offering highlighting benefits and features.

Closing Sales: closing sales by confirming rates and terms agreed by AGL network and formalizing same with a signed quotation from CZ. Ensuring KYC is completed for all new AGL clients.

Account Management: Maintaining relationships within AGL and CZ overseeing the flow of information and ensuring deadlines are met. Ensuring customer satisfaction and identifying upselling opportunities. Presenting offers to management for approval.

Record Keeping: maintaining accurate records of sale activities, customer interactions and follow up actions in the CRM.

Collaboration: work closely with the marketing team and the AGL Sales team to develop effective strategies and achieve sales targets.

Profile

Bachelor's degree in Marketing, Administration or related field.

3 Years experience in Inside Sales and Logistics Industry.

Communication: excellent verbal and written communication skills are essential for engaging with customers and presenting information effectively.

Interpersonal Skills: Ability to build rapport and establish trust with clients is crucial for successful sales

Self-Motivation: self-driven and target oriented with a passion for sales

Organizational Skills: strong organizational skills to manage multiple accounts and sales processes simultaneously.

Technical proficiency; familiar with CRM software and other sales tools for tracking sales activities and customer interactions.

• Actively seek new sales opportunities through various methods, including cold calling, mail outreach, the use of data from AGL CRM software and follow up on inbound sales leads.
• Engage potential and existing customers to understand their needs, answer their inquiries and provide service/solution information.
• Create and deliver tailored sales presentation to showcase the offering highlighting benefits and features.
• Close sales by confirming rates and terms agreed by AGL network and formalizing same with a signed quotation from CZ. Ensuring KYC is completed for all new AGL clients.
• Maintain relationships within AGL and CZ overseeing the flow of information and ensuring deadlines are met. Ensuring customer satisfaction and identifying upselling opportunities. Presenting offers to management for approval.
• Maintain accurate records of sale activities, customer interactions and follow up actions in the CRM.
• Work closely with the marketing team and the AGL Sales team to develop effective strategies and achieve sales targets.

• Excellent verbal and written communication skills
• Ability to build rapport and establish trust with clients
• Self-motivation and target orientation
• Strong organizational skills
• Familiarity with CRM software and other sales tools

• Bachelor's degree in Marketing, Administration or related field.
• 3 Years experience in Inside Sales and Logistics Industry.