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Vacancy title:
Loans Recovery Assistant
[Type: FULL_TIME, Industry: Financial Services, Category: Accounting & Finance]
Jobs at:
Hazina Sacco Society Ltd
Deadline of this Job:
Friday, July 4 2025
Duty Station:
Nairobi | kenya | Kenya
Summary
Date Posted: Wednesday, June 25 2025, Base Salary: Not Disclosed
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Learn more about Hazina Sacco Society Ltd
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JOB DETAILS:
Minimum Requirements
- A Business-related Degree from a recognized University.
- Minimum of CPA Part 2
- At least two (2) years’ experience in a similar position
- Qualification in credit management (CCP) and knowledge of Navision / proficiency in Ms Office with emphasis on Excel are an added advantage
Duties & responsibilities
- Monitor repayment schedules and follow up with members to ensure adherence to agreed upon terms
- Contact delinquent members via phone, email or in person to discuss overdue loans.
- Negotiate repayment plans and arrangements tailored to members’ financial situations
- Maintain accurate and detailed records of all interactions with delinquent members
- Prepare and submit regular reports on recovery progress, including updates on outstanding debts, collections made and recovery rates
- Provide prompt and courteous assistance to members
- Address member inquiries related to loans recovery
- Co-ordinate with external debt collection agencies to escalate recovery efforts
- Ensure compliance with internal policies, procedures and regulatory requirements throughout the debt recovery process
- Identify and report potential risks or issues that may impact loan recovery operations
- Perform any other duties as directed by your supervisor.
Job Competencies
- Excellent communication and negotiation skills
- Basic understanding of credit recovery principles and practices
- Detail-oriented with a focus on accuracy
- Good interpersonal skills
- Ability to work with strict targets and deadlines
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
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