Vacancy title:
Receptionist

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Customer Service]

Jobs at:
PrideInn

Deadline of this Job:
Saturday, May 3 2025

Duty Station:
Mombasa | Mombasa | Kenya

Summary
Date Posted: Wednesday, April 30 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Established 12 years ago, PrideInn Hotels, Resorts & Camp stands as a prominent and rapidly growing hospitality brand that takes great pride in its Kenyan roots. With a strong presence in 5 counties across Kenya including Nairobi, Machakos, Narok, Mombasa, and Kwale, we currently operate 8 hotels and a camp, employing over 1,000 dedicated individuals. …

Receptionist

• We’re looking for a professional and proactive Receptionist to be the face of our organization and support the smooth day-to-day operations at our front desk.
• The ideal candidate should be friendly, organized, and able to manage multiple tasks while delivering excellent service to guests and internal teams.

Responsibilities

Career development programs

Lake Nakuru birdwatching tours

• Greet and check-in guests upon arrival, offering a warm and professional first impression.
• Answer phone calls, take messages, and direct inquiries to the appropriate departments.
• Manage reservations and bookings, ensuring that all guest needs are met.
• Handle guest requests and concerns with professionalism and ensure prompt resolution.
• Maintain a clean and organized reception area.
• Assist with administrative duties as needed, including managing office supplies and coordinating with other departments.

Qualifications

• Previous experience in customer service role is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to multitask and work well under pressure in a fast-paced environment.
• Proficient in handling phone systems and basic office equipment.
• Flexible availability to work evenings, weekends, and holidays as needed.
• Organized, with excellent time management skills and attention to detail.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
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