About the job

Job Offer: Recruitment Assistant / Operations Admin

Location: Remote (U.S.)

Modality: Full-time – Remote

Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m. (EST)

Job Description

We are seeking a highly organized, proactive, and tech-savvy Recruitment Assistant / Operations Admin to support a growing home care agency. This role combines recruitment, client intake, operations coordination, and client success responsibilities.

The ideal candidate thrives in fast-paced environments, manages high volumes of applicants and client inquiries efficiently, and ensures an excellent client experience across all touchpoints.

Responsibilities

• Manage high-volume inbound client inquiries, ensuring rapid response times to secure leads.
• Handle client relationship management and intake processes, gathering information and coordinating next steps.
• Coordinate intake calls, ensuring compliance with state requirements (e.g., New Jersey intakes must be handled by a nurse).
• Post job ads on platforms such as Indeed and manage active candidate pipelines simultaneously.
• Conduct initial candidate screening, schedule interviews, and support high-volume recruitment processes (including part-time senior caregivers).
• Facilitate onboarding for new caregivers, ensuring documentation and compliance requirements are met.
• Act as Client Success support by monitoring reviews, collecting feedback, and scheduling appointments.
• Maintain and update CRM systems (WellSky for existing clients and WelcomeHome for new clients).
• Support administrative outreach and intake processes, with a strong focus on client-facing interactions.
• Assist with payroll and accounting processes when needed (preferred but not required).
• Collaborate effectively with team members, demonstrating strong teamwork and adaptability.

Required Skills

• Recruitment and talent acquisition in high-volume hiring.
• Job posting and pipeline management on Indeed.
• Candidate screening and onboarding processes.
• Client intake and relationship management.
• Experience handling inbound communication and rapid lead response.
• CRM systems proficiency (WellSky, WelcomeHome).
• Strong organizational, multitasking, and administrative skills.
• Payroll and accounting knowledge (preferred).
• Advanced English for fluent communication with clients and candidates.

Qualifications

• 3 to 5 years of experience in recruitment, operations, or administrative support.
• Experience in healthcare, home care, or service-based industries.
• Proven ability to manage high-volume inbound communication and client-facing roles.
• Hands-on experience posting jobs and managing pipelines on platforms such as Indeed.
• Practical experience with CRM systems (WellSky, WelcomeHome preferred).
• Strong understanding of client intake and outreach processes.
• Tech-savvy with the ability to quickly learn new tools and systems.
• Excellent communication and organizational skills.
• Ability to work independently and as part of a team.
• Payroll and accounting knowledge is a plus.

• Manage high-volume inbound client inquiries, ensuring rapid response times to secure leads.
• Handle client relationship management and intake processes, gathering information and coordinating next steps.
• Coordinate intake calls, ensuring compliance with state requirements (e.g., New Jersey intakes must be handled by a nurse).
• Post job ads on platforms such as Indeed and manage active candidate pipelines simultaneously.
• Conduct initial candidate screening, schedule interviews, and support high-volume recruitment processes (including part-time senior caregivers).
• Facilitate onboarding for new caregivers, ensuring documentation and compliance requirements are met.
• Act as Client Success support by monitoring reviews, collecting feedback, and scheduling appointments.
• Maintain and update CRM systems (WellSky for existing clients and WelcomeHome for new clients).
• Support administrative outreach and intake processes, with a strong focus on client-facing interactions.
• Assist with payroll and accounting processes when needed (preferred but not required).
• Collaborate effectively with team members, demonstrating strong teamwork and adaptability.

• Recruitment and talent acquisition in high-volume hiring.
• Job posting and pipeline management on Indeed.
• Candidate screening and onboarding processes.
• Client intake and relationship management.
• Experience handling inbound communication and rapid lead response.
• CRM systems proficiency (WellSky, WelcomeHome).
• Strong organizational, multitasking, and administrative skills.
• Payroll and accounting knowledge (preferred).
• Advanced English for fluent communication with clients and candidates.

• 3 to 5 years of experience in recruitment, operations, or administrative support.
• Experience in healthcare, home care, or service-based industries.
• Proven ability to manage high-volume inbound communication and client-facing roles.
• Hands-on experience posting jobs and managing pipelines on platforms such as Indeed.
• Practical experience with CRM systems (WellSky, WelcomeHome preferred).
• Strong understanding of client intake and outreach processes.
• Tech-savvy with the ability to quickly learn new tools and systems.
• Excellent communication and organizational skills.
• Ability to work independently and as part of a team.
• Payroll and accounting knowledge is a plus.