JOB DESCRIPTIONS & REQUIREMENTS

JOB TITLE

ROOM ATTENDANT

NATURE OF JOB

FULL TIME

INDUSTRY

HOSPITALITY

SALARY

KSHS. 18,000

JOB LOCATION

NGARA

DUTIES AND RESPONSIBILITIES

Guest Room Cleaning & Preparation

• Clean and service guest rooms according to established standards
• Make beds, change linens, and ensure proper arrangement of bedding
• Dust, vacuum, sweep, and mop floors and surfaces
• Clean and sanitize bathrooms, including toilets, showers, sinks, and mirrors
• Replenish guest supplies such as toiletries, towels, and amenities
• Ensure rooms are properly ventilated and fresh

Room Inspection & Quality Control

• Inspect rooms for cleanliness and maintenance issues before completion
• Report any damages, missing items, or maintenance concerns promptly
• Ensure all items in the room are in good condition and properly arranged
• Follow housekeeping checklists to maintain consistency

Turnaround & Efficiency

• Meet daily room cleaning targets and turnaround times
• Prioritize tasks based on occupancy and operational needs
• Work efficiently under pressure, especially during peak periods

Guest Interaction

• Respond politely to guest requests and inquiries
• Maintain professionalism and respect guest privacy at all times
• Report guest feedback or complaints to the supervisor

Equipment & Supplies Management

• Use cleaning equipment and chemicals safely and effectively
• Maintain cleanliness of housekeeping carts and tools
• Monitor and report low stock levels of supplies

Compliance & Safety

• Adhere to health, hygiene, and safety standards
• Follow proper procedures for handling cleaning chemicals
• Use personal protective equipment (PPE) when required
• Report hazards or unsafe conditions immediately

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Previous experience in hotel housekeeping is an advantage
• Basic knowledge of cleaning procedures and hospitality standards
• High attention to detail and cleanliness
• Good communication and interpersonal skills
• Ability to work under pressure and meet strict deadlines
• Strong time management and organizational skills
• Physically fit and able to handle demanding tasks

• Clean and service guest rooms according to established standards
• Make beds, change linens, and ensure proper arrangement of bedding
• Dust, vacuum, sweep, and mop floors and surfaces
• Clean and sanitize bathrooms, including toilets, showers, sinks, and mirrors
• Replenish guest supplies such as toiletries, towels, and amenities
• Ensure rooms are properly ventilated and fresh
• Inspect rooms for cleanliness and maintenance issues before completion
• Report any damages, missing items, or maintenance concerns promptly
• Ensure all items in the room are in good condition and properly arranged
• Follow housekeeping checklists to maintain consistency
• Meet daily room cleaning targets and turnaround times
• Prioritize tasks based on occupancy and operational needs
• Work efficiently under pressure, especially during peak periods
• Respond politely to guest requests and inquiries
• Maintain professionalism and respect guest privacy at all times
• Report guest feedback or complaints to the supervisor
• Use cleaning equipment and chemicals safely and effectively
• Maintain cleanliness of housekeeping carts and tools
• Monitor and report low stock levels of supplies
• Adhere to health, hygiene, and safety standards
• Follow proper procedures for handling cleaning chemicals
• Use personal protective equipment (PPE) when required
• Report hazards or unsafe conditions immediately

• Basic knowledge of cleaning procedures and hospitality standards
• High attention to detail and cleanliness
• Good communication and interpersonal skills
• Ability to work under pressure and meet strict deadlines
• Strong time management and organizational skills
• Physically fit and able to handle demanding tasks

• Previous experience in hotel housekeeping is an advantage