The East Africa Market Development Associates (EAMDA) is a research, programmes implementation and management company working across multiple industries and agricultural value chains in Africa. We specialise in development implementation initiatives in partnership with public and private sector actors.

Responsibilities or duties

Safeguarding & Inclusion Implementation and Coordination

• Support implementation of safeguarding and inclusion frameworks, policies, and SOPs in alignment with WEL guidance.
• Adapt and contextualise safeguarding and inclusion tools for EAMDA programme delivery.
• Serve as the primary liaison between EAMDA and WEL on safeguarding and inclusion matters.
• Ensure programme teams understand and apply agreed safeguarding, accessibility, and inclusion standards.
• Support onboarding of staff, consultants, mentors, and partners on safeguarding and inclusive conduct expectations.
• Ensure safeguarding and inclusion measures are operational in trainings, field visits, mentorship settings, events, transport arrangements, accommodation, and digital engagement platforms.

Prevention, Risk Assessment & Mitigation

• Conduct activity-level safeguarding and inclusion risk assessments in coordination with programme teams.
• Identify participation barriers related to gender, disability, displacement status, power dynamics, literacy, or other vulnerability factors.
• Recommend practical and enforceable mitigation measures and escalate systemic concerns to management and WEL where required.
• Support integration of disability inclusion approaches, including use of the Washington Group Short Set Questions for appropriate data disaggregation (in collaboration with MEL).
• Promote gender-transformative and inclusive methodologies, including approaches such as Gender Action Learning System (GALS), where relevant to programme activities.
• Ensure event planning and field delivery checklists incorporate safety, accessibility, and reporting visibility measures.

Reporting, Case Management & Response Coordination

• Manage and monitor EAMDA-level reporting channels, ensuring they are confidential, accessible, and low-barrier.
• Receive, document, and safely store safeguarding concerns in line with agreed protocols.
• Coordinate immediate safety measures where required and escalate cases to WEL in accordance with established procedures.
• Support referrals to appropriate services (medical, psychosocial, legal, protection, disability services), maintaining updated referral pathways.
• Ensure all actions follow survivor-centered principles, including safety, confidentiality, informed consent, respect, non-discrimination, and do-no-harm.

Inclusion Mainstreaming & Equitable Participation

• Support integration of gender, disability, and displacement inclusion considerations across programme design and delivery.
• Advise teams on reasonable accommodations, accessible venues, inclusive communication formats, and safe participation arrangements.
• Monitor participation trends using disaggregated data (sex, age, disability, refugee status, and other relevant markers).
• Identify and flag risks of exclusion, gatekeeping, elite capture, retaliation, or discriminatory practices within groups, SACCO engagements, or partner processes.
• Support development of practical guidance to ensure access to finance and programme benefits does not create exploitative or exclusionary pressure.

Training, Culture & Capacity Strengthening

• Deliver safeguarding and inclusion training sessions to staff, regional teams, mentors, consultants, and key partners.
• Reinforce expectations around respectful conduct, boundaries, accountability, and inclusive participation.
• Support managers with practical tools to identify early-warning signs of misconduct, boundary violations, or exclusion risks.
• Contribute to building a programme culture where safeguarding and inclusion are shared operational standards.

Partner & Vendor Safeguarding Support

• Support integration of safeguarding and inclusion requirements into procurement and contracting processes.
• Assist with due diligence checks for high-contact service providers.
• Support partner onboarding on safeguarding, inclusion, and reporting obligations.
• Monitor compliance and follow up on corrective actions in coordination with management and WEL.

Monitoring, Learning & Continuous Improvement

• Support tracking of safeguarding and inclusion indicators in collaboration with MEL and WEL.
• Monitor training coverage, reporting awareness, accessibility measures, and participation equity trends.
• Contribute to periodic safeguarding reviews and field audits.
• Document field-level learning and recommend operational improvements to strengthen safety and inclusion.

Qualifications or requirements (e.g., education, skills)

Required Qualifications and Experience

• Bachelor’s degree in Social Work, Gender Studies, Disability Studies, Psychology, Public Health, Law, Development Studies, or a related field (Master’s is an advantage).
• Minimum 4–6 years of relevant experience in safeguarding, protection, gender, disability inclusion, or related fields.
• Practical experience supporting implementation of safeguarding systems in community-based, livelihoods, youth, or development programmes.
• Demonstrated familiarity with:
  • SEA/SH prevention and response principles
  • Survivor-centered approaches
  • Complaints and feedback mechanisms
  • Disability inclusion frameworks and reasonable accommodation
  • Washington Group Questions for disability data collection
  • Gender-transformative methodologies such as GALS or similar participatory approaches
• Experience working collaboratively with external technical partners or safeguarding leads.
• Strong understanding of ethical information handling, confidentiality, and data protection practices.

• Support implementation of safeguarding and inclusion frameworks, policies, and SOPs in alignment with WEL guidance.
• Adapt and contextualise safeguarding and inclusion tools for EAMDA programme delivery.
• Serve as the primary liaison between EAMDA and WEL on safeguarding and inclusion matters.
• Ensure programme teams understand and apply agreed safeguarding, accessibility, and inclusion standards.
• Support onboarding of staff, consultants, mentors, and partners on safeguarding and inclusive conduct expectations.
• Ensure safeguarding and inclusion measures are operational in trainings, field visits, mentorship settings, events, transport arrangements, accommodation, and digital engagement platforms.
• Conduct activity-level safeguarding and inclusion risk assessments in coordination with programme teams.
• Identify participation barriers related to gender, disability, displacement status, power dynamics, literacy, or other vulnerability factors.
• Recommend practical and enforceable mitigation measures and escalate systemic concerns to management and WEL where required.
• Support integration of disability inclusion approaches, including use of the Washington Group Short Set Questions for appropriate data disaggregation (in collaboration with MEL).
• Promote gender-transformative and inclusive methodologies, including approaches such as Gender Action Learning System (GALS), where relevant to programme activities.
• Ensure event planning and field delivery checklists incorporate safety, accessibility, and reporting visibility measures.
• Manage and monitor EAMDA-level reporting channels, ensuring they are confidential, accessible, and low-barrier.
• Receive, document, and safely store safeguarding concerns in line with agreed protocols.
• Coordinate immediate safety measures where required and escalate cases to WEL in accordance with established procedures.
• Support referrals to appropriate services (medical, psychosocial, legal, protection, disability services), maintaining updated referral pathways.
• Ensure all actions follow survivor-centered principles, including safety, confidentiality, informed consent, respect, non-discrimination, and do-no-harm.
• Support integration of gender, disability, and displacement inclusion considerations across programme design and delivery.
• Advise teams on reasonable accommodations, accessible venues, inclusive communication formats, and safe participation arrangements.
• Monitor participation trends using disaggregated data (sex, age, disability, refugee status, and other relevant markers).
• Identify and flag risks of exclusion, gatekeeping, elite capture, retaliation, or discriminatory practices within groups, SACCO engagements, or partner processes.
• Support development of practical guidance to ensure access to finance and programme benefits does not create exploitative or exclusionary pressure.
• Deliver safeguarding and inclusion training sessions to staff, regional teams, mentors, consultants, and key partners.
• Reinforce expectations around respectful conduct, boundaries, accountability, and inclusive participation.
• Support managers with practical tools to identify early-warning signs of misconduct, boundary violations, or exclusion risks.
• Contribute to building a programme culture where safeguarding and inclusion are shared operational standards.
• Support integration of safeguarding and inclusion requirements into procurement and contracting processes.
• Assist with due diligence checks for high-contact service providers.
• Support partner onboarding on safeguarding, inclusion, and reporting obligations.
• Monitor compliance and follow up on corrective actions in coordination with management and WEL.
• Support tracking of safeguarding and inclusion indicators in collaboration with MEL and WEL.
• Monitor training coverage, reporting awareness, accessibility measures, and participation equity trends.
• Contribute to periodic safeguarding reviews and field audits.
• Document field-level learning and recommend operational improvements to strengthen safety and inclusion.

• SEA/SH prevention and response principles
• Survivor-centered approaches
• Complaints and feedback mechanisms
• Disability inclusion frameworks and reasonable accommodation
• Washington Group Questions for disability data collection
• Gender-transformative methodologies such as GALS or similar participatory approaches
• Ethical information handling
• Confidentiality
• Data protection practices

• Bachelor’s degree in Social Work, Gender Studies, Disability Studies, Psychology, Public Health, Law, Development Studies, or a related field (Master’s is an advantage).
• Minimum 4–6 years of relevant experience in safeguarding, protection, gender, disability inclusion, or related fields.
• Practical experience supporting implementation of safeguarding systems in community-based, livelihoods, youth, or development programmes.
• Demonstrated familiarity with SEA/SH prevention and response principles, Survivor-centered approaches, Complaints and feedback mechanisms, Disability inclusion frameworks and reasonable accommodation, Washington Group Questions for disability data collection, Gender-transformative methodologies such as GALS or similar participatory approaches.
• Experience working collaboratively with external technical partners or safeguarding leads.
• Strong understanding of ethical information handling, confidentiality, and data protection practices.