Background

Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Product...

Responsibilities

• Assist the sales team with daily sales activities and customer follow-up.
• Prepare quotations, sales orders, invoices and basic sales reports.
• Maintain customer records and filing, ensuring information is accurate and up to date.
• Handle customer calls, emails and messages, and coordinate with internal teams.
• Support dealer and distributor communication and after-sales coordination.
• Perform other sales administrative tasks as assigned.

Qualifications and Requirements

• Female candidates preferred.
• No prior experience required; fresh graduates and entry-level candidates are welcome.
• Basic proficiency in computers and office software, such as Microsoft Word, Excel and email.
• Good communication and interpersonal skills.
• Organized, detail-oriented, responsible and willing to learn.
• Basic English communication skills; Chinese-speaking is an advantage.
• Diploma or Bachelor's degree preferred but not mandatory.

• Assist the sales team with daily sales activities and customer follow-up.
• Prepare quotations, sales orders, invoices and basic sales reports.
• Maintain customer records and filing, ensuring information is accurate and up to date.
• Handle customer calls, emails and messages, and coordinate with internal teams.
• Support dealer and distributor communication and after-sales coordination.
• Perform other sales administrative tasks as assigned.

• Basic proficiency in computers and office software, such as Microsoft Word, Excel and email.
• Good communication and interpersonal skills.
• Organized, detail-oriented, responsible and willing to learn.
• Basic English communication skills; Chinese-speaking is an advantage.

• Diploma or Bachelor's degree preferred but not mandatory.