Company Description

Okuna Security Services LTD is a professional security services provider committed to safeguarding people, property, and assets for a wide range of clients. The company focuses on delivering reliable, responsive, and high-quality security solutions tailored to each client’s environment and risk profile. Team members are supported with clear procedures, training, and supervision to enable effective performance and career development. Working at Okuna Security Services LTD offers opportunities to grow in security operations while contributing to safer communities and workplaces.

Role Description

This is a full-time, on-site role based in Kendu Bay, responsible for overseeing daily security operations at assigned locations. This role includes supervising security guards, coordinating shift schedules, monitoring posts and patrols, and ensuring compliance with company policies and client requirements. The Security Supervisor will conduct regular site inspections, address incidents and security breaches, prepare incident and activity reports, and support investigations as needed. The role also involves communicating with clients, responding to customer inquiries, resolving issues professionally, and providing guidance and coaching to security staff. The Security Supervisor will work closely with management to implement operational improvements, safety protocols, and risk mitigation measures.

Qualifications

• Candidates should possess strong supervisory skills, including team leadership, scheduling, and performance monitoring.
• Candidates should possess physical security skills, such as access control, perimeter monitoring, incident response, and basic risk assessment.
• Candidates should possess effective communication skills, including clear verbal and written reporting and the ability to give instructions and feedback.
• Candidates should possess customer service skills, including professional client interaction, conflict resolution, and maintaining a calm, respectful demeanor.
• Candidates should possess operations management skills, including coordination of daily activities, adherence to procedures, and documentation of incidents.
• Additional beneficial qualifications include prior experience in security supervision, familiarity with local regulations, and basic computer literacy for reporting and documentation.
• A relevant diploma or certification in security management, law enforcement, or a related field is an advantage, along with a clean record and the ability to work flexible hours.

• Oversee daily security operations at assigned locations.
• Supervise security guards, coordinate shift schedules, monitor posts and patrols, and ensure compliance with company policies and client requirements.
• Conduct regular site inspections, address incidents and security breaches, prepare incident and activity reports, and support investigations as needed.
• Communicate with clients, respond to customer inquiries, resolve issues professionally, and provide guidance and coaching to security staff.
• Work closely with management to implement operational improvements, safety protocols, and risk mitigation measures.

• Team leadership
• Scheduling
• Performance monitoring
• Access control
• Perimeter monitoring
• Incident response
• Basic risk assessment
• Clear verbal and written reporting
• Giving instructions and feedback
• Professional client interaction
• Conflict resolution
• Maintaining a calm, respectful demeanor
• Coordination of daily activities
• Adherence to procedures
• Documentation of incidents
• Basic computer literacy for reporting and documentation

• Strong supervisory skills, including team leadership, scheduling, and performance monitoring.
• Physical security skills, such as access control, perimeter monitoring, incident response, and basic risk assessment.
• Effective communication skills, including clear verbal and written reporting and the ability to give instructions and feedback.
• Customer service skills, including professional client interaction, conflict resolution, and maintaining a calm, respectful demeanor.
• Operations management skills, including coordination of daily activities, adherence to procedures, and documentation of incidents.
• Prior experience in security supervision is beneficial.
• Familiarity with local regulations and basic computer literacy for reporting and documentation are beneficial.
• A relevant diploma or certification in security management, law enforcement, or a related field is an advantage.
• A clean record and the ability to work flexible hours.