Senior Operations Manager East Africa – CSC
2025-06-14T10:22:39+00:00
Control Risks
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8385/logo/cc.jpeg
https://www.controlrisks.com/contact-us/office-search/nairobi
FULL_TIME
Kenya
Nairobi
00100
Kenya
Consulting
Admin & Office
2025-07-03T17:00:00+00:00
Kenya
8
Control Risks exists to make our clients succeed. We are a specialist risk consultancy that helps to create secure, compliant and resilient organisations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients’ success. We provide…
Task and responsibilities
- Manage embedded consultant Services and client requirements across East Africa on a day-to-day basis.
- Commercial management of embedded consultancy engagements, including scoping and writing high quality proposals.
- Identify, analyse, and assess risks and develop appropriate risk mitigation strategies for our clients.
- Deliver and manage protective services engagements, including in high-risk locations.
- Support and drive the development of resource management tools, including enhancing consultant information storage and accessibility.
- Responsible for the operational management of consultants in accordance with client requirements, Control Risks policies and appropriate international standards.
- Responsible for the identification and selection of third-party suppliers and vendors. Leads the vetting and management of third-party providers across the region.
- Support resource management including maintenance of a live database, and the selection, recruitment, training, contracting and deployment of consultants for client projects.
- Collaborate with the wider Operations Management team in the management of all engagement’s tasks throughout Africa, Europe, & Middle East as required.
- Regularly work directly with clients as a senior subject matter expert.
- Maintain and expand business relationships through collaboration with clients.
- Identify and advise on opportunities to improve operations management processes and implementation.
- Deliver high-quality work in response to identified needs of existing and new clients including consulting engagements where appropriate.
- Maximise revenue and profitability of tasks / embedded consultancy engagements.
- Ensure all projects are being delivered on time and in budget.
- Work closely with HR colleagues to support effective consultant onboarding.
- Manage the link between Control Risks service lines and embedded consultants to ensure effective lines of communication.
- Ensure that consultants are effectively supported by Control Risks.
- Identification, vetting and management of third-party providers across the region.
- Work with the Business Operations team to ensure project administration is of the highest standard.
- Proactively build and maintain solid relationships with decision makers and/or senior managers across the business, seeking out opportunities for collaboration.
Requirements
Essential
- Has a detailed understanding of the East Africa operating environment..
- Experience in delivering and managing protective services.
- Ability to work calmly in high stress environments.
- Excellent English verbal and written communication skills with an understanding of basic Swahili
- Demonstrated knowledge of security analysis and risk assessments of physical security or security operations and planning.
- Be experienced in basic communications and radio use/procedures.
- Provide risk management planning and performing qualitative risk analysis.
- Be able to define and estimate project activities and resources.
- Experience with acquiring, developing, and managing project teams.
- Project / commercial management skills.
- Education to degree level / or relevant commercial experience.
- Developed IT skills (Microsoft Office).
- Recruitment consulting
Preferred
- Master’s degree.
- Security / Risk consulting qualification.
- Training qualification.
Manage embedded consultant Services and client requirements across East Africa on a day-to-day basis. Commercial management of embedded consultancy engagements, including scoping and writing high quality proposals. Identify, analyse, and assess risks and develop appropriate risk mitigation strategies for our clients. Deliver and manage protective services engagements, including in high-risk locations. Support and drive the development of resource management tools, including enhancing consultant information storage and accessibility. Responsible for the operational management of consultants in accordance with client requirements, Control Risks policies and appropriate international standards. Responsible for the identification and selection of third-party suppliers and vendors. Leads the vetting and management of third-party providers across the region. Support resource management including maintenance of a live database, and the selection, recruitment, training, contracting and deployment of consultants for client projects. Collaborate with the wider Operations Management team in the management of all engagement’s tasks throughout Africa, Europe, & Middle East as required. Regularly work directly with clients as a senior subject matter expert. Maintain and expand business relationships through collaboration with clients. Identify and advise on opportunities to improve operations management processes and implementation. Deliver high-quality work in response to identified needs of existing and new clients including consulting engagements where appropriate. Maximise revenue and profitability of tasks / embedded consultancy engagements. Ensure all projects are being delivered on time and in budget. Work closely with HR colleagues to support effective consultant onboarding. Manage the link between Control Risks service lines and embedded consultants to ensure effective lines of communication. Ensure that consultants are effectively supported by Control Risks. Identification, vetting and management of third-party providers across the region. Work with the Business Operations team to ensure project administration is of the highest standard. Proactively build and maintain solid relationships with decision makers and/or senior managers across the business, seeking out opportunities for collaboration.
Has a detailed understanding of the East Africa operating environment.. Experience in delivering and managing protective services. Ability to work calmly in high stress environments. Excellent English verbal and written communication skills with an understanding of basic Swahili Demonstrated knowledge of security analysis and risk assessments of physical security or security operations and planning. Be experienced in basic communications and radio use/procedures. Provide risk management planning and performing qualitative risk analysis. Be able to define and estimate project activities and resources. Experience with acquiring, developing, and managing project teams. Project / commercial management skills. Education to degree level / or relevant commercial experience. Developed IT skills (Microsoft Office). Recruitment consulting
JOB-684d4d6f6954e
Vacancy title:
Senior Operations Manager East Africa – CSC
[Type: FULL_TIME, Industry: Consulting, Category: Admin & Office]
Jobs at:
Control Risks
Deadline of this Job:
Thursday, July 3 2025
Duty Station:
Kenya | Nairobi | Kenya
Summary
Date Posted: Saturday, June 14 2025, Base Salary: Not Disclosed
Similar Jobs in Kenya
Learn more about Control Risks
Control Risks jobs in Kenya
JOB DETAILS:
Control Risks exists to make our clients succeed. We are a specialist risk consultancy that helps to create secure, compliant and resilient organisations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients’ success. We provide…
Task and responsibilities
- Manage embedded consultant Services and client requirements across East Africa on a day-to-day basis.
- Commercial management of embedded consultancy engagements, including scoping and writing high quality proposals.
- Identify, analyse, and assess risks and develop appropriate risk mitigation strategies for our clients.
- Deliver and manage protective services engagements, including in high-risk locations.
- Support and drive the development of resource management tools, including enhancing consultant information storage and accessibility.
- Responsible for the operational management of consultants in accordance with client requirements, Control Risks policies and appropriate international standards.
- Responsible for the identification and selection of third-party suppliers and vendors. Leads the vetting and management of third-party providers across the region.
- Support resource management including maintenance of a live database, and the selection, recruitment, training, contracting and deployment of consultants for client projects.
- Collaborate with the wider Operations Management team in the management of all engagement’s tasks throughout Africa, Europe, & Middle East as required.
- Regularly work directly with clients as a senior subject matter expert.
- Maintain and expand business relationships through collaboration with clients.
- Identify and advise on opportunities to improve operations management processes and implementation.
- Deliver high-quality work in response to identified needs of existing and new clients including consulting engagements where appropriate.
- Maximise revenue and profitability of tasks / embedded consultancy engagements.
- Ensure all projects are being delivered on time and in budget.
- Work closely with HR colleagues to support effective consultant onboarding.
- Manage the link between Control Risks service lines and embedded consultants to ensure effective lines of communication.
- Ensure that consultants are effectively supported by Control Risks.
- Identification, vetting and management of third-party providers across the region.
- Work with the Business Operations team to ensure project administration is of the highest standard.
- Proactively build and maintain solid relationships with decision makers and/or senior managers across the business, seeking out opportunities for collaboration.
Requirements
Essential
- Has a detailed understanding of the East Africa operating environment..
- Experience in delivering and managing protective services.
- Ability to work calmly in high stress environments.
- Excellent English verbal and written communication skills with an understanding of basic Swahili
- Demonstrated knowledge of security analysis and risk assessments of physical security or security operations and planning.
- Be experienced in basic communications and radio use/procedures.
- Provide risk management planning and performing qualitative risk analysis.
- Be able to define and estimate project activities and resources.
- Experience with acquiring, developing, and managing project teams.
- Project / commercial management skills.
- Education to degree level / or relevant commercial experience.
- Developed IT skills (Microsoft Office).
- Recruitment consulting
Preferred
- Master’s degree.
- Security / Risk consulting qualification.
- Training qualification.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Submit your CV and Application on Company Website : Click Here
All Jobs | QUICK ALERT SUBSCRIPTION
