Senior Relationship Manager, Industrials, Client Coverage
2026-10-02T19:20:18+00:00
KCB Bank Kenya
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8992/logo/kCB.png
https://ke.kcbgroup.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Finance
Management, Accounting & Finance, Business Operations, Customer Service, Sales & Retail
2026-10-09T17:00:00+00:00
8
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.
Key Responsibilities
- Implement sector strategy in line with the overall Sector and Division Strategy.
- Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
- Execute client deals in line with developed strategic client plans.
- Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
- Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
- Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
- Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
- Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
Qualifications
- University Degree from a recognized institution.
- Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in Corporate Banking.
- 3 years working on Credit and Financial Analysis
- 4 years Client Portfolio Management for Industrial related clients.
- Knowledge of Trade and Transaction Banking products
- Digital Savvy and Computer literacy
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo
- Implement sector strategy in line with the overall Sector and Division Strategy.
- Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
- Execute client deals in line with developed strategic client plans.
- Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
- Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
- Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
- Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
- Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
- Knowledge of Trade and Transaction Banking products
- Digital Savvy and Computer literacy
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo
- University Degree from a recognized institution.
- Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in Corporate Banking.
- 3 years working on Credit and Financial Analysis
- 4 years Client Portfolio Management for Industrial related clients.
JOB-6ac003f2c5296
Vacancy title:
Senior Relationship Manager, Industrials, Client Coverage
[Type: FULL_TIME, Industry: Finance, Category: Management, Accounting & Finance, Business Operations, Customer Service, Sales & Retail]
Jobs at:
KCB Bank Kenya
Deadline of this Job:
Friday, October 9 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, October 2 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.
Key Responsibilities
- Implement sector strategy in line with the overall Sector and Division Strategy.
- Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
- Execute client deals in line with developed strategic client plans.
- Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
- Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
- Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
- Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
- Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
Qualifications
- University Degree from a recognized institution.
- Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in Corporate Banking.
- 3 years working on Credit and Financial Analysis
- 4 years Client Portfolio Management for Industrial related clients.
- Knowledge of Trade and Transaction Banking products
- Digital Savvy and Computer literacy
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo
Work Hours: 8
Experience in Months: 84
Level of Education: bachelor degree
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