Specific Tasks and Deliverables

• Conduct a quick assessment, based on the profile of the participants – their roles, prior training, expectations, etc.
• Development/refinement of learning objectives, methods and tools, based on a clear understanding of the TOR, participants’ assessment results, and additional inputs from the HROD Department;
• Prepare, submit and present a well-organized training material at least two weeks before the training date in soft and hard copy;
• Develop training evaluation form, and conduct pre and post-training tests and submit the results;
• Provide coaching services for participants;
• Develop the list of equipment and materials which are necessary to carry out the training;
• Provide clear instructions/directions for class exercises.

By the end of the training, the consultant is expected to provide:

• Certificate of completion for trainees;
• Training module;
• Training report.

Expected Results

After completion of the training participants are expected to:

• Have an enhanced ability to drive team development within their area of work;
• Have an enhanced capacity to make sound decisions that involve team members in the process.
• Have the capacity to effectively coach and mentor team members;
• Have an enhanced ability to effectively deal with performance both at the individual and team levels.

Training Content

The Training is expected to cover the following topics:

Main topic

Sub-topics

Driving team development

• Supporting the development of talents and succession planning within the own area of responsibility;
• Reinforcing Coaching and Mentoring skills of the participants.
• Team effectiveness.

Making decisions

• Accountability and Sound decisions making;
• Team involvement in Decision making;
• Importance of communication in decision making;
• Delegating decision making;
• Using different decision-making models and tools;
• Problem solving.

Managing individual and team performance

• Supporting co-workers in achieving agreed goals (e.g. through feedback);
• Dealing with underperformance;
• Competency-based performance management;
• Performance Management and Motivation.

Training Methodology

The training methodology is expected to focus on modern interactive adult learning and has to use at least 60% of each session for activities that engage learners.

Requirements

Qualification and experience

• Master’s Degree in a relevant discipline such as Leadership, Management, Human Resources Management, Public Administration or related field of study
• 10+ years of experience in facilitating similar trainings. Out of which 5 years is in an INGO/Development sector.
• Have a qualification of Master Trainer.
• Fluency in English language. French is a plus.
• Strong interpersonal, communication and facilitation skills and the ability to work effectively as a team
• Have an experienced and qualified co-facilitator.