Tour Sales Officer
2025-06-03T06:55:08+00:00
Africa Safari Trips
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8286/logo/download%20(1).jpg
https://africasafaritrips.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Transportation, Distribution, and Logistics
Sales & Retail
2025-06-06T17:00:00+00:00
Kenya
8
Tour Sales Officer at Africa Safari Trips
Our name is Africa Safari Trips for a reason. We offer the most extensive range of private safari trips in East Africa! And we are happy to say that our guests always leave Africa with a suitcase full of unforgettable memories. Our offices – and teams of locals and expats – are located in Nairobi (Kenya) and Kampala (Uganda).
Job Summary
We are looking for a proactive and detail-oriented Tour Sales Officer to join our team. The Job holder will manage client interactions, ensure smooth bookings, and oversee safari experiences for our customers.
Key Responsibilities
- Communicate with clients through WhatsApp, email, and calls to manage inquiries, bookings, and payments and and ensure a quick response time to client inquiries
- Prepare detailed itineraries and ensure all client requests and services are included.
- Create accurate invoices for confirmed bookings and follow up on timely payments
- Follow up with clients on safari to ensure satisfaction, promptly resolving any arising issues with accommodation or transport by coordinating with relevant departments.
- Consistently gather post-safari client feedback and handle any concerns.
- Ensure all changes in bookings or itineraries are clearly communicated to clients before and during their trips.
- Maintain a problem-free safari experience by resolving issues before they escalate to the office, ensuring a high level of client satisfaction.
- Contribute to the achievement of sales targets, measured weekly and monthly.
- Carry out additional responsibilities as assigned to meet company objectives.
Qualifications and Skills
- A Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality.
- Proficiency in German or Spanish language is key for this position
- At least 2 years experience in the travel industry, particularly in reservations and/ or hotel bookings /reservations.
- Strong communication and client management skills.
- Experience in sales or customer service, preferably in the travel or tourism sector.
- Ability to multitask and handle multiple client requests efficiently.
- Detail-oriented and able to meet deadlines.
- Ability to work flexible hours when necessary
Communicate with clients through WhatsApp, email, and calls to manage inquiries, bookings, and payments and and ensure a quick response time to client inquiries Prepare detailed itineraries and ensure all client requests and services are included. Create accurate invoices for confirmed bookings and follow up on timely payments Follow up with clients on safari to ensure satisfaction, promptly resolving any arising issues with accommodation or transport by coordinating with relevant departments. Consistently gather post-safari client feedback and handle any concerns. Ensure all changes in bookings or itineraries are clearly communicated to clients before and during their trips. Maintain a problem-free safari experience by resolving issues before they escalate to the office, ensuring a high level of client satisfaction. Contribute to the achievement of sales targets, measured weekly and monthly. Carry out additional responsibilities as assigned to meet company objectives.
Strong communication and client management skills. Experience in sales or customer service, preferably in the travel or tourism sector. Ability to multitask and handle multiple client requests efficiently. Detail-oriented and able to meet deadlines. Ability to work flexible hours when necessary
A Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality. Proficiency in German or Spanish language is key for this position At least 2 years experience in the travel industry, particularly in reservations and/ or hotel bookings /reservations.
JOB-683e9c4c5807a
Vacancy title:
Tour Sales Officer
[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Sales & Retail]
Jobs at:
Africa Safari Trips
Deadline of this Job:
Friday, June 6 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Tuesday, June 3 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Tour Sales Officer at Africa Safari Trips
Our name is Africa Safari Trips for a reason. We offer the most extensive range of private safari trips in East Africa! And we are happy to say that our guests always leave Africa with a suitcase full of unforgettable memories. Our offices – and teams of locals and expats – are located in Nairobi (Kenya) and Kampala (Uganda).
Job Summary
We are looking for a proactive and detail-oriented Tour Sales Officer to join our team. The Job holder will manage client interactions, ensure smooth bookings, and oversee safari experiences for our customers.
Key Responsibilities
- Communicate with clients through WhatsApp, email, and calls to manage inquiries, bookings, and payments and and ensure a quick response time to client inquiries
- Prepare detailed itineraries and ensure all client requests and services are included.
- Create accurate invoices for confirmed bookings and follow up on timely payments
- Follow up with clients on safari to ensure satisfaction, promptly resolving any arising issues with accommodation or transport by coordinating with relevant departments.
- Consistently gather post-safari client feedback and handle any concerns.
- Ensure all changes in bookings or itineraries are clearly communicated to clients before and during their trips.
- Maintain a problem-free safari experience by resolving issues before they escalate to the office, ensuring a high level of client satisfaction.
- Contribute to the achievement of sales targets, measured weekly and monthly.
- Carry out additional responsibilities as assigned to meet company objectives.
Qualifications and Skills
- A Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality.
- Proficiency in German or Spanish language is key for this position
- At least 2 years experience in the travel industry, particularly in reservations and/ or hotel bookings /reservations.
- Strong communication and client management skills.
- Experience in sales or customer service, preferably in the travel or tourism sector.
- Ability to multitask and handle multiple client requests efficiently.
- Detail-oriented and able to meet deadlines.
- Ability to work flexible hours when necessary
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click Here to Apply
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