The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

Responsibilities or duties

What you will do:

• Drive product delivery and adoption - own the coordination, sequencing, prioritization and rollout CLEAR’s multiple products.
• Turn strategy into action - translate the project’s vision and objectives into clear product priorities, requirements and deliverables.
• Connect research and engineering - create a seamless bridge between emerging research, technical development and practical humanitarian applications.
• Bring people together - align internal and external stakeholders around priorities, timelines and product outcomes.
• Keep delivery moving - manage the operational aspects of product development, identify dependencies and remove barriers to progress.
• Build for humanitarian impact - ensure that CLEAR’s digital solutions are not only technically strong, but genuinely useful to the teams responding to crises on the ground.

Qualifications or requirements 

What you will bring:

• 5–7 years’ product management experience in technology, data or digital transformation.
• Proven success launching and scaling complex digital products from concept to implementation.
• Strong ability to bridge technical and non-technical teams, translating technology into user needs and operational requirements into technical solutions.
• Practical knowledge of Agile, APIs, cloud platforms and modern software development.
• Proficiency in product management frameworks and tools, including user story mapping, prioritisation and OKRs.
• Experience with user research, usability testing and human-centred design.
• Strong data literacy, including defining metrics, interpreting analytics and making data-informed decisions.
• Experience leading multi-stakeholder projects and managing diverse technical and non-technical audiences.
• Proven programme/delivery management experience across areas such as adoption, measurement, governance and partnerships.
• Experience managing external suppliers, including scope, quality and handover.
• Working knowledge of data science, machine learning and AI.
• Understanding of data ethics, privacy and responsible AI, particularly when working with vulnerable populations.
• Experience in humanitarian operations and an understanding of field realities and coordination mechanisms is an asset.
• Familiarity with open-source licensing and digital public goods is an asset.

What we offer:

• Duty station: NRC Head Office in Oslo, NRC Representation Offices (excluding Geneva and Washington, DC), approved Employer of Record (EoR) countries, and other countries where NRC operates, provided they are within ±2 hours of Oslo time.
• Contract: Temporary Cover (2 years).
• Travel: Up to 10%.
• Salary/benefits: grade 9 on NRC’s Resident salary scale, with accompanying terms and conditions.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative

• Drive product delivery and adoption - own the coordination, sequencing, prioritiziation and rollout CLEAR’s multiple products.
• Turn strategy into action - translate the project’s vision and objectives into clear product priorities, requirements and deliverables.
• Connect research and engineering - create a seamless bridge between emerging research, technical development and practical humanitarian applications.
• Bring people together - align internal and external stakeholders around priorities, timelines and product outcomes.
• Keep delivery moving - manage the operational aspects of product development, identify dependencies and remove barriers to progress.
• Build for humanitarian impact - ensure that CLEAR’s digital solutions are not only technically strong, but genuinely useful to the teams responding to crises on the ground.

• Product management experience in technology, data or digital transformation
• Launching and scaling complex digital products
• Bridging technical and non-technical teams
• Agile, APIs, cloud platforms and modern software development
• Product management frameworks and tools (user story mapping, prioritisation, OKRs)
• User research, usability testing and human-centred design
• Data literacy (defining metrics, interpreting analytics, data-informed decisions)
• Leading multi-stakeholder projects
• Programme/delivery management (adoption, measurement, governance, partnerships)
• Managing external suppliers
• Data science, machine learning and AI
• Data ethics, privacy and responsible AI
• Humanitarian operations (asset)
• Open-source licensing and digital public goods (asset)

• BA/BSc/HND
• 5 - 7 years’ product management experience in technology, data or digital transformation.
• Proven success launching and scaling complex digital products from concept to implementation.
• Strong ability to bridge technical and non-technical teams, translating technology into user needs and operational requirements into technical solutions.
• Practical knowledge of Agile, APIs, cloud platforms and modern software development.
• Proficiency in product management frameworks and tools, including user story mapping, prioritisation and OKRs.
• Experience with user research, usability testing and human-centred design.
• Strong data literacy, including defining metrics, interpreting analytics and making data-informed decisions.
• Experience leading multi-stakeholder projects and managing diverse technical and non-technical audiences.
• Proven programme/delivery management experience across areas such as adoption, measurement, governance and partnerships.
• Experience managing external suppliers, including scope, quality and handover.
• Working knowledge of data science, machine learning and AI.
• Understanding of data ethics, privacy and responsible AI, particularly when working with vulnerable populations.
• Experience in humanitarian operations and an understanding of field realities and coordination mechanisms is an asset.
• Familiarity with open-source licensing and digital public goods is an asset.