Account Developer
2025-07-11T13:37:58+00:00
Coca-Cola Company
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_2494/logo/Coca-Cola%20Company.jpg
https://www.coca-cola.co.ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Manufacturing
Accounting & Finance
2025-07-18T17:00:00+00:00
Kenya
8
Account Developer at The Coca-Cola Company
Key Purpose Statement
The primary role of the Account Developer is to identify and implement new business opportunities that will drive profitably whilst providing excellent customer service and trade execution
Key Duties & Responsibilities
To identify and implement new business opportunities so that the customer base and profits can continuously grow
- New business opportunities are determined by visiting potential dealers and evaluating their suitability according to established criteria.
- Potential dealers are assessed throughout the trial period to determine whether or not they will be as profitable as planned.
- Business opportunities are developed within budgeted parameters and implemented as per regulations and customer agreement.
- To optimise customer service so that superior customer relations and long lasting partnerships.
- Relevant Customer Service target are to be achieved at all times.
- Customer master file is continuously updated to ensure that accurate customer records are maintained.
- Customers are continually updated in respect of new products, merchandise standards, promotions and any other issues regarding business development.
- Problems and queries are handled in a professional, timely, tactful and friendly manner
To formulate account plans so that future business opportunities can be planned and implemented effectively
- Account plans are formulated annually and updated according to agreed standards taking into account sales volumes, placing of equipment, projected growths, market trends, competition and seasonal fluctuations.
- The outlets’ business model is well understood and opportunities for synergy with appropriate products’ brand propositions are identified and optimised.
- Account plans are clearly communicated to the channel management team and agreed upon recommendations are implemented.
- Professional presentations of the annual account plan are given to customers to ensure their understanding of the plan.
- The terms and conditions suggested in the account plan are negotiated to reach agreement
- Product lines are evaluated in order to eliminate slow moving lines and promote profitable lines.
To manage and maintain assets so that losses are minimised and optimal returns on investments are achieved
- Equipment contracts are accurately completed and signed by all relevant parties.
- Coolers, vehicles and equipment are managed and maintained on a weekly basis to ensure optimal functioning.
- Placement of equipment should maximise return on investment at all times.
- The ratio of sales to the cooler size is evaluated in order to ensure return on investments and nonconformance is corrected in line with set company regulations.
- Basic fountain equipment and cooler maintenance training is provided to the dealer on a regular basis.
To execute outlets according to organisation strategies so that sales volumes may be increased and product awareness is enhanced
- Promotional agreements are accurately completed and forwarded to the relevant channel manager.
- Promotions are executed as per promotional guidelines and set company standards.
- Dealers are educated and continuously advised on stock management and shelf life dates as per company regulations.
- RED targets are achieved at all times.
- Point of purchase and built displays are positioned in order to ensure that products are more visible than any other products.
To manage customers credit terms and limits in order to maximise sales and minimise risk
- Credit limits are managed so that customers do not over or under spend and stock on hold situations are avoided.
- The credit function receives the support of the account manager in managing the credit terms and limits.
- Prompt delivery of rebate cheques to customers is ensured.
- All outstanding accounts are managed until settled.
To execute surveys so that the organisation is constantly aware of current market trends and to enable a competitive advantage
- Information regarding competitors products, prices, quantities sold, and in-stock levels is gathered.
- Surveys are accurately executed in all identified outlets.
- Identified areas for improvement are rectified and follow up is conducted to ensure compliance.
Skills, Experience & Education
Qualifications
- Minimum of a Diploma in commerce or any other business-related course
Experience
- 2 years relevant sales experience in a busy commercial environment.
- HORECA sales and or FMCG Sales experience will be an added advantage.
- Strong experience in Marketing and customer service with good networking skills, excellent interpersonal, verbal and written communication skills
To identify and implement new business opportunities so that the customer base and profits can continuously grow New business opportunities are determined by visiting potential dealers and evaluating their suitability according to established criteria. Potential dealers are assessed throughout the trial period to determine whether or not they will be as profitable as planned. Business opportunities are developed within budgeted parameters and implemented as per regulations and customer agreement. To optimise customer service so that superior customer relations and long lasting partnerships. Relevant Customer Service target are to be achieved at all times. Customer master file is continuously updated to ensure that accurate customer records are maintained. Customers are continually updated in respect of new products, merchandise standards, promotions and any other issues regarding business development. Problems and queries are handled in a professional, timely, tactful and friendly manner To formulate account plans so that future business opportunities can be planned and implemented effectively Account plans are formulated annually and updated according to agreed standards taking into account sales volumes, placing of equipment, projected growths, market trends, competition and seasonal fluctuations. The outlets’ business model is well understood and opportunities for synergy with appropriate products’ brand propositions are identified and optimised. Account plans are clearly communicated to the channel management team and agreed upon recommendations are implemented. Professional presentations of the annual account plan are given to customers to ensure their understanding of the plan. The terms and conditions suggested in the account plan are negotiated to reach agreement Product lines are evaluated in order to eliminate slow moving lines and promote profitable lines. To manage and maintain assets so that losses are minimised and optimal returns on investments are achieved Equipment contracts are accurately completed and signed by all relevant parties. Coolers, vehicles and equipment are managed and maintained on a weekly basis to ensure optimal functioning. Placement of equipment should maximise return on investment at all times. The ratio of sales to the cooler size is evaluated in order to ensure return on investments and nonconformance is corrected in line with set company regulations. Basic fountain equipment and cooler maintenance training is provided to the dealer on a regular basis. To execute outlets according to organisation strategies so that sales volumes may be increased and product awareness is enhanced Promotional agreements are accurately completed and forwarded to the relevant channel manager. Promotions are executed as per promotional guidelines and set company standards. Dealers are educated and continuously advised on stock management and shelf life dates as per company regulations. RED targets are achieved at all times. Point of purchase and built displays are positioned in order to ensure that products are more visible than any other products. To manage customers credit terms and limits in order to maximise sales and minimise risk Credit limits are managed so that customers do not over or under spend and stock on hold situations are avoided. The credit function receives the support of the account manager in managing the credit terms and limits. Prompt delivery of rebate cheques to customers is ensured. All outstanding accounts are managed until settled. To execute surveys so that the organisation is constantly aware of current market trends and to enable a competitive advantage Information regarding competitors products, prices, quantities sold, and in-stock levels is gathered. Surveys are accurately executed in all identified outlets. Identified areas for improvement are rectified and follow up is conducted to ensure compliance.
ualifications Minimum of a Diploma in commerce or any other business-related course Experience 2 years relevant sales experience in a busy commercial environment.
JOB-687113b6955f4
Vacancy title:
Account Developer
[Type: FULL_TIME, Industry: Manufacturing, Category: Accounting & Finance]
Jobs at:
Coca-Cola Company
Deadline of this Job:
Friday, July 18 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Friday, July 11 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Account Developer at The Coca-Cola Company
Key Purpose Statement
The primary role of the Account Developer is to identify and implement new business opportunities that will drive profitably whilst providing excellent customer service and trade execution
Key Duties & Responsibilities
To identify and implement new business opportunities so that the customer base and profits can continuously grow
- New business opportunities are determined by visiting potential dealers and evaluating their suitability according to established criteria.
- Potential dealers are assessed throughout the trial period to determine whether or not they will be as profitable as planned.
- Business opportunities are developed within budgeted parameters and implemented as per regulations and customer agreement.
- To optimise customer service so that superior customer relations and long lasting partnerships.
- Relevant Customer Service target are to be achieved at all times.
- Customer master file is continuously updated to ensure that accurate customer records are maintained.
- Customers are continually updated in respect of new products, merchandise standards, promotions and any other issues regarding business development.
- Problems and queries are handled in a professional, timely, tactful and friendly manner
To formulate account plans so that future business opportunities can be planned and implemented effectively
- Account plans are formulated annually and updated according to agreed standards taking into account sales volumes, placing of equipment, projected growths, market trends, competition and seasonal fluctuations.
- The outlets’ business model is well understood and opportunities for synergy with appropriate products’ brand propositions are identified and optimised.
- Account plans are clearly communicated to the channel management team and agreed upon recommendations are implemented.
- Professional presentations of the annual account plan are given to customers to ensure their understanding of the plan.
- The terms and conditions suggested in the account plan are negotiated to reach agreement
- Product lines are evaluated in order to eliminate slow moving lines and promote profitable lines.
To manage and maintain assets so that losses are minimised and optimal returns on investments are achieved
- Equipment contracts are accurately completed and signed by all relevant parties.
- Coolers, vehicles and equipment are managed and maintained on a weekly basis to ensure optimal functioning.
- Placement of equipment should maximise return on investment at all times.
- The ratio of sales to the cooler size is evaluated in order to ensure return on investments and nonconformance is corrected in line with set company regulations.
- Basic fountain equipment and cooler maintenance training is provided to the dealer on a regular basis.
To execute outlets according to organisation strategies so that sales volumes may be increased and product awareness is enhanced
- Promotional agreements are accurately completed and forwarded to the relevant channel manager.
- Promotions are executed as per promotional guidelines and set company standards.
- Dealers are educated and continuously advised on stock management and shelf life dates as per company regulations.
- RED targets are achieved at all times.
- Point of purchase and built displays are positioned in order to ensure that products are more visible than any other products.
To manage customers credit terms and limits in order to maximise sales and minimise risk
- Credit limits are managed so that customers do not over or under spend and stock on hold situations are avoided.
- The credit function receives the support of the account manager in managing the credit terms and limits.
- Prompt delivery of rebate cheques to customers is ensured.
- All outstanding accounts are managed until settled.
To execute surveys so that the organisation is constantly aware of current market trends and to enable a competitive advantage
- Information regarding competitors products, prices, quantities sold, and in-stock levels is gathered.
- Surveys are accurately executed in all identified outlets.
- Identified areas for improvement are rectified and follow up is conducted to ensure compliance.
Skills, Experience & Education
Qualifications
- Minimum of a Diploma in commerce or any other business-related course
Experience
- 2 years relevant sales experience in a busy commercial environment.
- HORECA sales and or FMCG Sales experience will be an added advantage.
- Strong experience in Marketing and customer service with good networking skills, excellent interpersonal, verbal and written communication skills
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click Here to Apply
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