Background information about the job or company (e.g., role context, company overview)

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app.[1] It aspires to be a multi-category lifestyle app with food delivery being the most popular offering

Responsibilities or duties

Lead and develop a team of Account Managers to deliver outstanding results across strategic accounts. Own portfolio growth, strengthen partner relationships, and drive operational excellence while ensuring your team is prioritising effectively, managing time efficiently, and executing with impact. Use data-driven insights to guide decisions, unlock opportunities, and deliver measurable outcomes for both the business and partners.

Qualifications or requirements (e.g., education, skills)

5+ years of experience in Account Management, Key Accounts, or Commercial roles.

Proven experience managing and developing teams.

Experience owning large, revenue-critical portfolios.

Experience in e-commerce, FMCG, or similar fast-paced commercial environments is a strong advantage.

Highly autonomous and accountable.

Strong analytical and problem-solving capabilities.

Strategic thinker with strong execution discipline.

Excellent presentation and communication skills

Experience needed

5+ years of experience in Account Management, Key Accounts, or Commercial roles.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

YOUR MISSION

THE JOURNEY

Strategic Portfolio Ownership: Drive the commercial performance, revenue growth, and long-term profitability of the organization’s top-tier account portfolio.

High-Impact Team Leadership: Manage and coach a team of Account Managers, setting clear performance standards and ensuring disciplined account coverage.

Data-Driven Growth Strategy: Identify and unlock growth levers by translating complex data insights into actionable, long-term account strategies.

Performance & KPI Management: Maintain rigorous forecasting and visibility by monitoring key KPIs to guide high-level commercial decision-making.

Senior Stakeholder Engagement: Lead high-stakes negotiations and deliver structured, high-quality presentations to C-suite and senior-level partners.

Cross-Functional Collaboration: Partner effectively across departments to execute strategic initiatives and ensure seamless partner support.

Operational Autonomy: Exercise independent decision-making to set quarterly priorities and resource allocation within commercial guardrails.

Balanced Value Creation: Align account-specific goals with broader company objectives to balance immediate targets with sustainable partner value.

WHAT YOU WILL BRING TO THE RIDE

• Lead and develop a team of Account Managers to deliver outstanding results across strategic accounts.
• Own portfolio growth, strengthen partner relationships, and drive operational excellence while ensuring your team is prioritising effectively, managing time efficiently, and executing with impact.
• Use data-driven insights to guide decisions, unlock opportunities, and deliver measurable outcomes for both the business and partners.
• Drive the commercial performance, revenue growth, and long-term profitability of the organization’s top-tier account portfolio.
• Manage and coach a team of Account Managers, setting clear performance standards and ensuring disciplined account coverage.
• Identify and unlock growth levers by translating complex data insights into actionable, long-term account strategies.
• Maintain rigorous forecasting and visibility by monitoring key KPIs to guide high-level commercial decision-making.
• Lead high-stakes negotiations and deliver structured, high-quality presentations to C-suite and senior-level partners.
• Partner effectively across departments to execute strategic initiatives and ensure seamless partner support.
• Exercise independent decision-making to set quarterly priorities and resource allocation within commercial guardrails.
• Align account-specific goals with broader company objectives to balance immediate targets with sustainable partner value.

• Account Management
• Key Accounts Management
• Commercial Acumen
• Team Leadership and Development
• Portfolio Growth
• Partner Relationship Management
• Operational Excellence
• Data Analysis
• Strategic Planning
• Performance Management
• KPI Monitoring
• Stakeholder Engagement
• Negotiation
• Presentation Skills
• Communication Skills
• Cross-Functional Collaboration
• Decision Making
• Analytical Skills
• Problem-Solving
• Strategic Thinking
• Execution Discipline

• 5+ years of experience in Account Management, Key Accounts, or Commercial roles.
• Proven experience managing and developing teams.
• Experience owning large, revenue-critical portfolios.
• Experience in e-commerce, FMCG, or similar fast-paced commercial environments is a strong advantage.
• Highly autonomous and accountable.
• Strong analytical and problem-solving capabilities.
• Strategic thinker with strong execution discipline.
• Excellent presentation and communication skills