Account Manager
2026-01-22T07:27:56+00:00
London Stock Exchange Group
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https://www.greatkenyanjobs.com/jobs
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Financial Services
Sales & Retail, Business Operations, Management
2026-01-28T17:00:00+00:00
8
Role Responsibilities & Key Accountabilities
- Possess a deep understanding of the range of client business environment and the challenges in their territory
- Demonstrate deep understanding of the customer strategy (short and long term), objectives, high knowledge of client’s decision makers (including C-level) organigram, priorities and needs
- Maintain solid understanding of LSEG propositions to initiate conversations and raise interest
- Build and embed a long-term trusted advisor relationship within their accounts as well as strong relationship with client C-level and other decision makers
- Create an account plan with a clear strategy (short and long term) defining specific actions for driving growth by expanding LSEG footprint. This involved cross division collaboration with stakeholders in customer success, implementation, helpdesk and sales.
- Update (daily) CRM with sales activities, forecast & pipeline/ account hygiene (renewals and sales opportunities)
- Focus on maintaining overall customer engagement and expanding and retaining managed net revenue
- Oversee all commercial activities within accounts, owning the end-to-end customer relationship
- Manage internal and external stakeholders and maintain networks to negotiate and close deals
- Interact with industry peers with finesse; familiar with relevant industry acronyms/jargon
- Support credit management in debt collection
Qualifications and Experience Required:
- 6-8 years of sales experience in the financial industry and or fintech space
- Languages: English (strong command of language is a must), French (good to have)
- Relevant degree or equivalent; University/college degree may be required; equivalent experience may be considered depending on position/department
- Proficient and experienced across all areas of sales and relationship management/ customer facing roles
- Strong ability to develop and complete a sales plan, ability to use a variety of technology with a high level of proficiency
- Strong understanding of customers and their business model and workflows/ advanced industry knowledge
- Professional certifications recommended
- Significant work experience in applicable industry and knowledge of customer workflow required
- Selling skills (identity, develop and articulate a complex proposition/consultative selling)
- Strong negotiation and interpersonal skills
- Problem solving--ability to understand, articulate, structure and solve client needs
* Possess a deep understanding of the range of client business environment and the challenges in their territory * Demonstrate deep understanding of the customer strategy (short and long term), objectives, high knowledge of client’s decision makers (including C-level) organigram, priorities and needs * Maintain solid understanding of LSEG propositions to initiate conversations and raise interest * Build and embed a long-term trusted advisor relationship within their accounts as well as strong relationship with client C-level and other decision makers * Create an account plan with a clear strategy (short and long term) defining specific actions for driving growth by expanding LSEG footprint. This involved cross division collaboration with stakeholders in customer success, implementation, helpdesk and sales. * Update (daily) CRM with sales activities, forecast & pipeline/ account hygiene (renewals and sales opportunities) * Focus on maintaining overall customer engagement and expanding and retaining managed net revenue * Oversee all commercial activities within accounts, owning the end-to-end customer relationship * Manage internal and external stakeholders and maintain networks to negotiate and close deals * Interact with industry peers with finesse; familiar with relevant industry acronyms/jargon * Support credit management in debt collection
* Strong ability to develop and complete a sales plan * Ability to use a variety of technology with a high level of proficiency * Strong understanding of customers and their business model and workflows/ advanced industry knowledge * Selling skills (identity, develop and articulate a complex proposition/consultative selling) * Strong negotiation and interpersonal skills * Problem solving--ability to understand, articulate, structure and solve client needs
* 6-8 years of sales experience in the financial industry and or fintech space * English (strong command of language is a must), French (good to have) * Relevant degree or equivalent; University/college degree may be required; equivalent experience may be considered depending on position/department * Proficient and experienced across all areas of sales and relationship management/ customer facing roles * Professional certifications recommended * Significant work experience in applicable industry and knowledge of customer workflow required
JOB-6971d17c9af3f
Vacancy title:
Account Manager
[Type: FULL_TIME, Industry: Financial Services, Category: Sales & Retail, Business Operations, Management]
Jobs at:
London Stock Exchange Group
Deadline of this Job:
Wednesday, January 28 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Thursday, January 22 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Role Responsibilities & Key Accountabilities
- Possess a deep understanding of the range of client business environment and the challenges in their territory
- Demonstrate deep understanding of the customer strategy (short and long term), objectives, high knowledge of client’s decision makers (including C-level) organigram, priorities and needs
- Maintain solid understanding of LSEG propositions to initiate conversations and raise interest
- Build and embed a long-term trusted advisor relationship within their accounts as well as strong relationship with client C-level and other decision makers
- Create an account plan with a clear strategy (short and long term) defining specific actions for driving growth by expanding LSEG footprint. This involved cross division collaboration with stakeholders in customer success, implementation, helpdesk and sales.
- Update (daily) CRM with sales activities, forecast & pipeline/ account hygiene (renewals and sales opportunities)
- Focus on maintaining overall customer engagement and expanding and retaining managed net revenue
- Oversee all commercial activities within accounts, owning the end-to-end customer relationship
- Manage internal and external stakeholders and maintain networks to negotiate and close deals
- Interact with industry peers with finesse; familiar with relevant industry acronyms/jargon
- Support credit management in debt collection
Qualifications and Experience Required:
- 6-8 years of sales experience in the financial industry and or fintech space
- Languages: English (strong command of language is a must), French (good to have)
- Relevant degree or equivalent; University/college degree may be required; equivalent experience may be considered depending on position/department
- Proficient and experienced across all areas of sales and relationship management/ customer facing roles
- Strong ability to develop and complete a sales plan, ability to use a variety of technology with a high level of proficiency
- Strong understanding of customers and their business model and workflows/ advanced industry knowledge
- Professional certifications recommended
- Significant work experience in applicable industry and knowledge of customer workflow required
- Selling skills (identity, develop and articulate a complex proposition/consultative selling)
- Strong negotiation and interpersonal skills
- Problem solving--ability to understand, articulate, structure and solve client needs
Work Hours: 8
Experience in Months: 72
Level of Education: bachelor degree
Job application procedure
Application Link: Click Here to Apply Now
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