Background

At TakaTaka Solutions, We collect your waste like every other waste collector, but, instead of taking it to a landfill, we take it to our own sites, where we sort the waste, and then recycle 95% either ourselves or through our local partners. This represents one of the highest recycling rates in the world.

Purpose of the Role

The Accounts Assistant/intern – Receivables will support the Accounts Receivable function by ensuring accurate invoicing, timely receipt posting, proactive collections follow-up, customer account maintenance, resolution of finance-related customer complaints, and daily updating of receivables trackers to support strong cash flow and accurate financial records.

Key Responsibilities

• Assist in preparing invoices and ensure invoices are shared with customers promptly after approval.
• Assist in confirming invoice supporting documents are attached (delivery note/service sheet/customer confirmation).
• Support recording of incoming payments by compiling proof of payment and sharing with the Accountant – Receivables for posting/verification.
• Update customer account information (contacts, emails, addresses) as guided by the supervisor.
• Update receivables trackers daily/weekly (invoice register, collections follow-up list, promised pay dates, basic aging list) and ensure they are accurate.
• Send customer statements and payment reminders using approved templates.
• Make follow-up calls/emails for overdue invoices based on an assigned list and record outcomes in the tracker.
• Handle routine finance customer complaints (missing invoice, request for statement, receipt confirmation) and escalate complex disputes (pricing/service issues) to the supervisor.
• Maintain accurate filing (soft and hardcopy) for invoices, POPs, statements, and customer communications for reconciliation and audit purposes.
• Support basic reconciliations by preparing customer schedules, receipt lists, and follow-up lists for review by the supervisor.
• Coordinate with the Rider for delivery/collection of cheques and documents, and maintain a simple cheque log (received/banked/cleared).
• Ensure compliance with company processes, approvals, and documentation standards.
• Assist in preparing basic receivables summaries (overdue list, promised payments list) for review by the Accountant – Receivables.
• Assist in tracking cheques to ensure they are collected, banked, and followed up until cleared; report exceptions to the supervisor.
• Assist during month-end by ensuring all invoices and POPs are filed and trackers are up to date for reporting.
• Support internal/external audits by retrieving requested documents and schedules as guided.

Academic & Professional Qualifications

• Diploma/Degree in Commerce/Finance, Business Management/Administration, or related field.
• Professional membership/qualification: CPA II and above or ACCA (or equivalent).

Experience & Competencies

• Proficiency in MS Office applications (Excel, Word, PowerPoint).
• Proficiency in ERP/accounting system (e.g., QuickBooks or similar).
• Strong attention to detail and accuracy in financial record-keeping.
• Strong communication skills for customer engagement and internal coordination.
• Ability to prioritize tasks and meet deadlines (daily posting, weekly follow-ups, month-end).
• Problem-solving skills for resolving account discrepancies and payment issues.
• Strong filing discipline for reconciliation and audit readiness.
• High professional integrity, confidentiality, and organizational skills

• Assist in preparing invoices and ensure invoices are shared with customers promptly after approval.
• Assist in confirming invoice supporting documents are attached (delivery note/service sheet/customer confirmation).
• Support recording of incoming payments by compiling proof of payment and sharing with the Accountant – Receivables for posting/verification.
• Update customer account information (contacts, emails, addresses) as guided by the supervisor.
• Update receivables trackers daily/weekly (invoice register, collections follow-up list, promised pay dates, basic aging list) and ensure they are accurate.
• Send customer statements and payment reminders using approved templates.
• Make follow-up calls/emails for overdue invoices based on an assigned list and record outcomes in the tracker.
• Handle routine finance customer complaints (missing invoice, request for statement, receipt confirmation) and escalate complex disputes (pricing/service issues) to the supervisor.
• Maintain accurate filing (soft and hardcopy) for invoices, POPs, statements, and customer communications for reconciliation and audit purposes.
• Support basic reconciliations by preparing customer schedules, receipt lists, and follow-up lists for review by the supervisor.
• Coordinate with the Rider for delivery/collection of cheques and documents, and maintain a simple cheque log (received/banked/cleared).
• Ensure compliance with company processes, approvals, and documentation standards.
• Assist in preparing basic receivables summaries (overdue list, promised payments list) for review by the Accountant – Receivables.
• Assist in tracking cheques to ensure they are collected, banked, and followed up until cleared; report exceptions to the supervisor.
• Assist during month-end by ensuring all invoices and POPs are filed and trackers are up to date for reporting.
• Support internal/external audits by retrieving requested documents and schedules as guided.

• Proficiency in MS Office applications (Excel, Word, PowerPoint).
• Proficiency in ERP/accounting system (e.g., QuickBooks or similar).
• Strong attention to detail and accuracy in financial record-keeping.
• Strong communication skills for customer engagement and internal coordination.
• Ability to prioritize tasks and meet deadlines (daily posting, weekly follow-ups, month-end).
• Problem-solving skills for resolving account discrepancies and payment issues.
• Strong filing discipline for reconciliation and audit readiness.
• High professional integrity, confidentiality, and organizational skills

• Diploma/Degree in Commerce/Finance, Business Management/Administration, or related field.
• Professional membership/qualification: CPA II and above or ACCA (or equivalent).